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COMO Uma Ubud

5.0 star property
VIP Access

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Photo gallery for COMO Uma Ubud

Exterior
Outdoor pool, pool umbrellas, pool loungers
Restaurant
Egyptian cotton sheets, premium bedding, down duvets, minibar
Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Jalan Raya Sanggingan,Banjar Lungsiakan, Kedewatan, Ubud, Bali, 80571
  • Neka Art Museum
    ‪1 min walk‬
  • Bali Bird Walks
    ‪1 min drive‬
  • Blanco Museum
    ‪1 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Villa (COMO)

Villa (COMO) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Villa (COMO)

  • 282 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Villa, 1 King Bed (Garden Pool)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Villa, 1 King Bed (Garden Pool)

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pool)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite (Pool)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Ubud)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed (Ubud)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Uma)

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Villa (Uma)

  • 180 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed (Uma Pool)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Villa, 1 King Bed (Uma Pool)

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Terrace

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

COMO Uma Ubud

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
COMO Uma Ubud offers 46 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This accommodation offers separate sitting areas and includes day beds. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at COMO Uma Ubud. During your stay, you're just a quick walk from Neka Art Museum. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 2 coffee shops/cafes, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with reflexology, body treatments or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Neka Art Museum and a 1-minute drive from The Blanco Renaissance Museum
  • Free local-area shuttle service
COMO Uma Ubud offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A fitness centre, a sauna, and a library are also featured at the luxury COMO Uma Ubud. A free area shuttle within 1 km is available. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Ubud hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
COMO Uma Ubud has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 1 km
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at COMO Uma Ubud

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Airport shuttle fee: USD 55.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

COMO Ubud
COMO Uma
Ubud COMO
Ubud Uma
Uma COMO Ubud Hotel
Uma COMO Hotel
Uma COMO Hotel Ubud
Uma COMO Ubud
Uma Ubud
Uma Ubud COMO
Uma By COMO, Ubud Bali
Uma Hotel Ubud
Uma Resort Ubud
Uma Ubud Hotel Ubud
COMO Uma Ubud Hotel
COMO Uma Hotel
Uma Ubud Hotel
Uma by COMO Ubud
COMO Uma Ubud Bali

COMO Uma Ubud Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 281 out of 329 reviews
Rating 8 - Good. 40 out of 329 reviews
Rating 6 - Okay. 4 out of 329 reviews
Rating 4 - Poor. 2 out of 329 reviews
Rating 2 - Terrible. 2 out of 329 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad Zaki bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we felt extremely welcome. It is a beautiful property in excellent location and the staff is first class. The front desk staff and the bar and dining room staff are among the best my wife and I have ever met. We will definitely return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

10/10 Excellent

Jessie

Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff - very helpful and accommodating! Will be coming back for sure
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff knew our names and introduced themselves always. So attentive and friendly and fast. An oasis of beauty in a busy town.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an accident at the hotel where I bumped my head on a low overhang at our Villa and lost a top front tooth. The overhang was not well lit at night, area around it did not have a warning about it, and frankly is a design flaw as the overhang is much lower than the actual door. HOWEVER, after I complained to the staff about the incident and design flaw, the staff agreed and comped me one night of stay. Moreover, the hotel allowed us a late check out to stay as long as we wanted. The hotel itself is beautiful, and the staff were friendly, very helpful, and knew us by name. The food is Five Star and beyond expectations. Best food we've had in Bali and our entire trip. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rupert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel experience yet! Como uma Ubud was simply fantastic. From the welcome from the ever attentive staff to our gorgeous villa. We had an incredible stay and the team helped me with a wonderful surprise to propose to my partner It’s a 30 minute walk into town making it doable but out of the way at the same time. The shuttle service is handy but it would be nice if it ran a little later The team were excellent in organising drivers for day trips and airport transfers Could not recommend more, we are looking at the wider como group now for our next trip!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that is very warm and accommodating. We chose this location based on a YouTube review from the Flip Flop Traveler in which the Como Uma Ubud was given a perfect score of 100. Our experience lived up to the bar that was set in that review. We highly recommend this location for anyone traveling to Ubud.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacquelyn

Stayed 5 nights in May 2024

10/10 Excellent

Daniel, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to relax in nature. Terrific food services. Short drive to town
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Kwok Wei

Travelled with partner
Liked: Staff & service, amenities
Great service by the staff but the resort is a bit dated, food was just alright and the room layout is a little strange with no separation between the toilet, wardrobe and bathtub. But it has a nice pool and overall a pretty enjoyable stay, just not sure if I will be back to this property..
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best assets of this hotel. Amenities ok but the service and professionalism of everyone working in this place is superb.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay. Beyond the quality of the hotel, the staff service was excellent. Hoping we get the same experience at Como Canguu!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning walk was great; nice restaurants; great architecture in the rooms and grounds; staff all extremely friendly.
Stayed 3 nights in Mar 2024

2/10 Terrible

Wynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Disaster experience.wont recommend to anyone else
Stayed 1 night in Feb 2024

10/10 Excellent

See Nam

Stayed 3 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
One of our favourite Hotels in Bali. This is like a second home for us and love starting our holiday here. Everything is lovely here except the smoking allowed in a supposed health hotel. Time to enter 21st century and ban smoking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Dinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
Such a beautiful stay. The hotel was perfect. The staff were spectacular with excellent service. Couldn't fault anything about the stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is really beautiful and the service was outstanding. I had an incredible experience!
Stayed 3 nights in Oct 2023

10/10 Excellent

GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
An amazing resort set in a rainforest. The villas are beautiful. Love the pool area, spa, breakfast, lunch and a great position close to the centre with a free shuttle. Will definitely stay again
Stayed 2 nights in Oct 2023

10/10 Excellent

Venecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property. Amazing staff. All my needs were met even before I knew what they were.
Stayed 4 nights in Sep 2023