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The Sungu Resort & Spa

3.5 star property

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Photo gallery for The Sungu Resort & Spa

4 indoor pools, 2 outdoor pools, pool loungers
Superior Sungu | Premium bedding, minibar, in-room safe, individually decorated
Lobby sitting area
Interior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Jln. Raya Penestanan, Ubud, Bali, 80571
  • The Blanco Renaissance Museum
    ‪3 min walk‬
  • Blanco Museum
    ‪5 min walk‬
  • Bali Bird Walks
    ‪6 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪96 min drive‬

Room options

View all photos for Villa, Private Pool (Sungu Villa)

Villa, Private Pool (Sungu Villa) | Premium bedding, minibar, in-room safe, individually decorated

Villa, Private Pool (Sungu Villa)

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Sungu

Deluxe Sungu | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Sungu

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Duplex Villa Sungu

Duplex Villa Sungu | Premium bedding, minibar, in-room safe, individually decorated

Duplex Villa Sungu

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Sungu

Superior Sungu | Premium bedding, minibar, in-room safe, individually decorated

Superior Sungu

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Duplex Villa Sungu

  • Sleeps 4
  • 4 Queen Beds

Superior Sungu

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Pool Villa Sungu

  • Sleeps 4
  • 2 Queen Beds

Deluxe Sungu Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Two-Bedroom Pool Villa

  • Sleeps 2
  • 2 Queen Beds and 1 Single Bed

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About this property

The Sungu Resort & Spa

Family-friendly resort with 2 restaurants and 2 outdoor pools
This resort features 2 restaurants, 4 indoor pools and 2 outdoor pools. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a full-service spa, a bar/lounge and a poolside bar are on-site.
The Sungu Resort & Spa offers 15 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Ubud resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools and 4 indoor swimming pools are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Sungu Spa has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
During your stay at The Sungu Resort & Spa, you're just a quick walk from The Blanco Renaissance Museum. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Indonesian cuisine while dining at The Sungu Restaurant
  • Take a swim in the 4 indoor and 2 outdoor pools
  • Indulge with aromatherapy, massages or manicures and pedicures at The Sungu Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Ubud Monkey Forest and a few minutes from Ubud Palace
  • Free local-area shuttle service
As a guest of The Sungu Resort & Spa, you'll find 2 outdoor swimming pools, 4 indoor swimming pools, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the family-friendly The Sungu Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ubud resort.

The Sungu Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • The Sungu Restaurant

Things to do

  • 2 outdoor pools
  • 4 indoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Stereo

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Sungu Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 455000 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 455000 per vehicle (one way)
  • Rollaway bed fee: IDR 455000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The Sungu Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sungu Resort
Sungu Resort Ubud
Sungu Ubud
Sungu
The Sungu Resort & Spa Ubud, Bali
The Sungu Resort Spa
The Sungu Resort & Spa Ubud
The Sungu Resort & Spa Resort
The Sungu Resort & Spa Resort Ubud

The Sungu Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 106 reviews
Rating 8 - Good. 32 out of 106 reviews
Rating 6 - Okay. 6 out of 106 reviews
Rating 4 - Poor. 6 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

mehboobali, burnaby

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The property was exceptionally beautiful. The pools were amazing. The staff other than the reception clerk when we checked-in were very good and helpful. He had to be told to help us with the luggage and I carried a couple myself.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much for a wonderful stay at the Sungu. I was having a particularly difficult time in my life when I went and the staff were so kind and I felt like I could relax in a private oasis
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed the in villa with pool amazing. Not much to do in he evenings
Stayed 2 nights in Apr 2019

10/10 Excellent

Antara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love love loveeee !
Resort was just amazing, felt like we were at home and was very welcomed. The stuff were very helpful and so friendly. Would 100% recommend this location was everything is so close to the resort and is very affordable. Wifi had noooo issues which was a surprise worked everyday. And the bedroom was just so comforting.
Stayed 3 nights in Feb 2019

10/10 Excellent

Todd, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all fantastic. Place was very clean and close to Ubud main center. The villas were beautiful. We had our own private pool which the kids loved!
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time staying here
We love this villa, hope the management put more efforts on the maintenance and ensure it will not run down
Stayed 3 nights in Dec 2018

10/10 Excellent

Chiraag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little resort!
Great little resort with a lovely setting - the pool villa was fabulous and the staff are incredibly friendly and welcoming - no request was ever to much. Highly recommend.
Stayed 8 nights in Oct 2018

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Sungu
We had a great stay at The Sungu. Firstly they happily picked us up from the airport late in the evening, 5 hours later than initially arranged due to changed flights. Our room was beautiful and clean. Breakfast was delicious, and so was the afternoon tea and cake. There is a shuttle in and out of Ubud central at any time you like, even though it really is close enough to walk. Overall we had a lovely stay and I would happily return to The Sungu.
Stayed 6 nights in Sep 2018

8/10 Good

John

Was nice
The rooms were nice and the pool was amazing, the only reason it didn’t get top marks was, its was a bit lacking in maintenance it just needed a little bit of tlc
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxury in Ubud
Amazing location, walking distance to downtown Ubud and Alchemy restaurant. Safe and beautiful premises. I couldn’t believe how affordable room service was. My kids loved it all. The only challenge was front desk staff at times didn’t speak English.
Stayed 3 nights in Jul 2018

10/10 Excellent

Secil, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good location and a very nice room
Hotel staff have been wonderful throughout our 3 night stay. We thought the hotel location was ideal; it's out of the hustle and bustle of central Ubud but walking distance to it and they offer a shuttle service to the town centre. There was a complimentary afternoon treat every day and we got free tickets and drop off and pick up to the Rudana museum.
Stayed 3 nights in Jun 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great quite place, very clean. A little out of the way from the main town, maybe a 15 minute walk, not bad.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to ubud centre
Staff were very friendly and helpful with everything.
Stayed 1 night in May 2018

8/10 Good

Dave, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay in Ubud
A perfect spot to explore the sights of Ubud. Located a little outside the main centre you are cloistered away from the hustle and bustle of the town and associated traffic. An easy walk into town but the staff are always willing to shuttle you in as well. Friendly staff, clean, comfortable along with an amazing Balinese feel. A great place for couples or families.
Stayed 4 nights in Apr 2018

10/10 Excellent

Gary and Grace, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unwind in a relaxed and friendly atmosphere
The Staff cannot do enough for you here Set just far away from Ubuds hussle and bussle by t in reach of great eating and walks. Second time here and will be back again!
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, magical resort/spa
They saved us from a bad Airbnb experience and we’re amazing on all levels!
Stayed 2 nights in Jan 2018

10/10 Excellent

Niels + family, Dutch living in PNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, stylish & friendly boutique hotel/resort
The staff went out of their way to make our (family of 5) stay as pleasant as possible. The hotel has a great atmosphere with its Balinese style and intimate layout that still offers privacy.
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay in The Sungu and it was Great !
Second stay in The Sungu, and it was great, great staff, great service and free shuttle service to made us easier to move around in Ubud area. Of course we love the semi-outdoor shower, pool and the greenery. Don’t miss the Vegan food restaurant “Alchemy” which just 1min walk away from the villa if you stay The Sungu. We will definitely come back again.
Stayed 1 night in Oct 2017

8/10 Good

Paul, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private bungalow with pool
This was a well-located and very pleasant resort just 15 mins walk fro Ubud. We stayed in a bungalow with our own private plunge pool. The staff were very attentive and pleasant and the resort was very comfortable. We were also close to some of Ubud's best restaurants, including the Yellow Flower, Moksa, Bridges, Indus, Elephant, Melting Wok and La Pacha Mama.
Stayed 7 nights in Jul 2017

4/10 Poor

Peter, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT A RESORT AT ALL
Hotel doesn't provide basic toiletries especially toothbrush/shaver set . There is no TV in room. Wifi basically is on/off at room area Walkway towards room is slippery due to moss growth. Food is average
Stayed 4 nights in Jun 2017

8/10 Good

Adjoa B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great oasis
The staff were all nice, helpful, great space, loved the canopy bed & outdoor shower & wonderful bathroom! The terrace was so nice along with daily fruits, flowers on bed, drivers too, one was a really good tour guide. The daily breakfast was great, flavors and presentation wonderful! Lobby nice too, but chairs could use updating cushions. On same block JamBali restaurant good too.
Stayed 2 nights in Jun 2017

4/10 Poor

Reens

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 Star!
The hotel is noted as a 4 star but the reality was quite different: -The bathroom floor is very slippery. Not a big deal until someone falls and seriously injures themselves. My kids kept on slipping and I had to lay towels all over the floor. -In the middle of the night, there was a bat flying in my bathroom! -Lots of roaches in the bathroom. I asked them to clean it up, they must have sprayed while I was out. Once I came back, I saw numerous dead roaches and had to clean them up, myself! -Staff consists of many trainees who do not speak English. This was not a big deal, but then there was a gas leak and someone came to our room to say "gas leak", we could not understand anything else. I expect that the older/perm staff members handle such situations. -I wanted breakfast with no bacon, but my dish came with bacon. The waiter (trainee), took out the bacon with a fork. I explained that I can not eat this because the food has touched the bacon....this was very hard to explained. In these situations again, I expect the older/perm staff to take care of the issue. For a 4 star hotel, this was not run in a 4 star manner. The trainees are relied on too much for all tasks and with their limited English it makes it hard for us to communicate basic things. There is a major cleanliness issue. I will not be going back to this resort.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel
Nice cozy hotel