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Coastlands Umhlanga Hotel and Convention Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
Front of property – evening/night
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (ZAR 230 per person)
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
  • KwaZulu-Natal Sharks Board
    3 min walk
  • Umhlanga Hospital
    6 min walk
  • Gateway Theatre of Shopping
    7 min walk
  • Durban North (VIR-Virginia)
    7 min drive

Room options

View all photos for Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • 48 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Ensuite, Partial Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • 35 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Coastlands Umhlanga Hotel and Convention Centre

Art Deco hotel with full-service spa and 24-hour front desk
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Coastlands Umhlanga Hotel and Convention Centre offers 136 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Fleur De Lis Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Umhlanga Hotel and Convention Centre, you're just a quick walk from KwaZulu-Natal Sharks Board. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy ocean views while dining at Saffron Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with Ayurvedic treatments, massages or facials at Fleur De Lis Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • 8 minutes by car from Umhlanga Rocks Beach and 10 minutes from Durban Beach
  • Airport, railway station and shopping centre shuttle service available for a fee
Coastlands Umhlanga Hotel and Convention Centre offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Umhlanga Hotel and Convention Centre. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Umhlanga hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Saffron Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (ZAR 60 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 230 for adults and from ZAR 115 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self-parking fee: ZAR 60 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Coastlands Umhlanga Hotel and Convention Centre offers transfers from the cruise terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 317 reviews" "
Rating 8 - Good. 103 out of 317 reviews" "
Rating 6 - Okay. 32 out of 317 reviews" "
Rating 4 - Poor. 14 out of 317 reviews" "
Rating 2 - Terrible. 9 out of 317 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAVINDREN

Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel with friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Z m kajee

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Vickash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 2 nights in May 2024

10/10 Excellent

Wesley

Stayed 1 night in Apr 2024

10/10 Excellent

Elmarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024

8/10 Good

Karen

Stayed 3 nights in Feb 2024

6/10 Okay

Narendra

Stayed 5 nights in Jan 2024

10/10 Excellent

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort
Past its glory days
This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023

10/10 Excellent

j

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gugulethu

Stayed 1 night in Jul 2023

10/10 Excellent

Kugan

Stayed 1 night in Jun 2023

10/10 Excellent

Logambal

Stayed 1 night in May 2023

8/10 Good

Clarissa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good view but terrible service
The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaware the fine print
Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022