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Hilton Garden Inn Umhlanga Arch

4.0 star property

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Photo gallery for Hilton Garden Inn Umhlanga Arch

Lobby lounge
Exterior
Lobby lounge
Lobby
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪9 min walk‬
  • Umhlanga Lighthouse
    ‪3 min drive‬
  • Umhlanga Rocks Beach
    ‪11 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Sea View

  • 23.5 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 23.5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

49-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom

  • 48.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Connecting Rooms

  • 72.2 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • 23.5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 26.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Connecting Rooms

  • 47 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Sea View

  • 23.5 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hilton Garden Inn Umhlanga Arch

Hotel with a 24-hour fitness centre, a quick walk to Gateway Theatre of Shopping
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking. Change of towels is available on request
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Hilton Garden Inn Umhlanga Arch, you're just a quick walk from KwaZulu-Natal Sharks Board. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Together & Co Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Gateway Theatre of Shopping and 11 minutes from Umhlanga Rocks Beach
  • Airport shuttle service available for a fee
Hilton Garden Inn Umhlanga Arch offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 2121 square feet (197 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Umhlanga Arch. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Umhlanga hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Together & Co Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: ZAR 220 for adults and ZAR 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Together & Co Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,121 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 220 for adults and from ZAR 110.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Umhlanga Arch offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive smart lock details.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Hilton Garden Inn Umhlanga Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 109 reviews
Rating 8 - Good. 25 out of 109 reviews
Rating 6 - Okay. 10 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hayden

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not going to stay here again
Had to fight for a room with working air conditioning during a heat wave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zaakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wan-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Travelled with family and small children
Double charged for room. Be careful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Mohd

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clarissa

Stayed 1 night in May 2024

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dinesh

Stayed 2 nights in Jun 2024

10/10 Excellent

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tertius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phindile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Risuna

Stayed 2 nights in May 2024

10/10 Excellent

Safeera

Value for money
The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Stayed 1 night in May 2024

10/10 Excellent

Zuzu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Zakiyya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Alittle more attention to detail
Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Stayed 1 night in Apr 2024

8/10 Good

Anthony Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back
I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Vishen

Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony Bernard

Stayed 1 night in Mar 2024

8/10 Good

Johan

Stayed 1 night in Mar 2024

10/10 Excellent

MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Nafiesa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Busisiwe, Mc Lean

Travelled with family
Below expectations.
Stayed 2 nights in Nov 2023