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Protea Hotel by Marriott Durban Umhlanga

3.0 star property

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Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Lobby sitting area
Boating
Bar (on property)
Pool
Room, 2 Queen Beds, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Lighthouse
    ‪6 min walk‬
  • Umhlanga Rocks Beach
    ‪13 min walk‬
  • Gateway Theatre of Shopping
    ‪3 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 18 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Suite, 1 Bedroom, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool, pool loungers

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (343)
The price is €86
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

About this property

Protea Hotel by Marriott Durban Umhlanga

Friendly beach hotel near Umhlanga Rocks Beach
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. 43-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Protea Hotel by Marriott Durban Umhlanga. During your stay, you're just a quick walk from Umhlanga Lighthouse. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 2-minute drive from Umhlanga Rocks Beach and 8 minutes from Durban Beach
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Protea Hotel by Marriott Durban Umhlanga. You'll have access to the health club at a partner property. An area shuttle within 10 km and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Umhlanga hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Lighthouse – This restaurant only serves breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Parking on site (ZAR 55 per day)
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lighthouse

Things to do

  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height counter and sink (71 centimetre high)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 205 for adults and from ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self-parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel by Marriott Durban Umhlanga offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 470 reviews
Rating 8 - Good. 172 out of 470 reviews
Rating 6 - Okay. 51 out of 470 reviews
Rating 4 - Poor. 16 out of 470 reviews
Rating 2 - Terrible. 8 out of 470 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early and were switched to a room with a kitchenette, which we considered to be a bonus. However, there was no dish soap or dish cloths to tidy up and use the dishes again. And no garbage appropriate for use in a kitchen. The room was fine and the beds were comfortable. The area is great and walkable to many shops and restaurants.

10/10 Excellent

Burger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Benediction

Stayed 2 nights in Oct 2024

10/10 Excellent

Kaajal

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Moonchul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie, Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place are phenomenal!! We had only booked this for one night, but ended up staying for 4 nights because we all took turns with the stomach flu. There is a pharmacy connected with the hotel, which was wonderful. Each morning when I would go down to extend for another night, they would ask how we were doing, give us water bottles and ask if there was anything extra they could do to help out. Across the street was a small grocery store that we could pick up things.. Uber Eats works there also, but you have to meet them outside the front door. The beds are very comfortable and nice size bathroom. It is about a 5 minute walk down to Umhlanga rocks and the lighthouse. There is a mall within walking distance and also several other restaurants besides what is in the mall. Parking is covered and secured. Breakfast has so many options and is so good. I would definitely stay at this place again if we go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Thandiwe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindiwe S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
The hotel is in a great location; Right from chevk in the service was exceptional, Pumula was amazing , service with a smile 😊; lots of restaurants around; across the street there is a pick n pay and various ATM machines, close to beach with walking/running trail. One suggestion would be to upgrade/ change the TV's, they are old the picture quality is bad. Down the street there is a huge mall called Pearls of Umhlanga, it is beautiful with great shopping!! I will definitely be back and will recommend this property!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Clarissa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Proper 3 star experience
They only change the sheets and bedding every 2nd day. So if you get make up on your pillow, on the 1st night. Best believe, you gonna have to sleep on it again.
Stayed 1 night in Sep 2024

10/10 Excellent

gilles

Stayed 3 nights in Sep 2024

8/10 Good

Clarissa

Business traveller
Liked: Amenities, property conditions & facilities
Shocked that i have to pay R55 per night for parking!
Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very close the beach. However my first room didn’t have hot water and the second room we had issues with the bathroom flooding.
Stayed 5 nights in Aug 2024

8/10 Good

Kim, Cape Town

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You
Stayed 1 night in Jul 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was not vegetarian friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Very pleased once again. My room was immaculate. Great condition and location is second to none for a Umhlanga visit. Ill be back
Stayed 2 nights in Jul 2024

8/10 Good

Danie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Arnold

Business traveller
Another comfortable stay, I just was disappointed that I wasn’t allocated the room that I requested three weeks ago.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, I stay regular now, just make you feel so welcomed
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024