Upper Riccarton Family-Friendly Hotels

"Good location, very clean and nice hotel.The dinner at the restaurant was delicious! Only reasons why I didn’t give 5 stars: service, room and view from the window. My first room was very tiny with super limited space for big luggage. A wonderful receptionist gave me a lot better room but the window was facing a parking lot, also the fridge in the room was very loud. I otherwise liked all the workers except one older woman at the reception, she was rude and lacking some customer service skills which the others had. When I checked out I felt very rushed like she was in a hurry to get rid off me and she didn’t even bother to smile or ask how my stay was(I stayed there for one full week). I’ve worked at hotel receptions myself so I know some days are hectic but still it doesn’t mean you need to rush people and be rude."