Upper West Side Hotels with Hot Tubs

"We stayed for two nights on a business trip. The location is great! The room was quite spacious but worn. Airconditionong was very loud and did not seem to be heating at all. You could hear the noise from the street very clearly so we had to sleep with noise cancelling headphones. The staff seemed frustrated in general and did not even wish us a good day when we left or ask how our stay was. We ender up changing hotels for our remaining 3 nights and it was definitely worth it."