6/10 Okay
jama
Travelled with family
1 Dec 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The personnell were very unorganized & impersonal. about a week or two before arriving my daughter sent an email to see if we could have our rooms on same floor. The person she communicated with said they would leave a message for us to have our rooms on the same floor since we were traveling together, but we’re paying for separate rooms. The person she spoke with said that they would make arrangements for us to be on the same floor when we arrive to check in we found that one of us was on the third floor and one of us was on the fourth floor. Also, we noted that there were no forks. in the kitchen in one of the rooms in which we were staying, my daughter, made a special trip downstairs and spoke with someone and was told they would find some forks and bring them up if they could find them. We never saw any forks. The rooms were clean, but the personnel were unfriendly. I believe if a person is paying for a room they should be at least acknowledged and that did not happen. Like I said you’re pretty much on your own would have to think twice about making a reservation at this facility.
jama
Stayed 4 nights in Nov 2024