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Hezen Cave Hotel

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Photo gallery for Hezen Cave Hotel

Breakfast served
View from property
Terrace/patio
Terrace/patio
Superior Suite | Living area | 32-inch LCD TV with cable channels

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
  • Ortahisar Castle
  • Sunset Point
  • Asmalı Konak
  • Nevsehir (NAV-Cappadocia)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, individually decorated

Family Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, individually decorated

Superior Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hezen Cave Hotel

Art Deco guesthouse with free breakfast and free valet parking
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
Hezen Cave Hotel offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hezen Cave Hotel. During your stay, you're just a quick walk from Göreme National Park. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Göreme National Park and a 4-minute drive from Goreme Open Air Museum
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A library, a terrace, and an arcade/games room are also featured at Hezen Cave Hotel. An area shuttle within 2 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This Art Deco Ürgüp guest house is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Hezen Cave Hotel has a restaurant serving breakfast only.

Languages

Azerbaijani, English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 300.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 25 per person (one way)
  • Rollaway bed fee: TRY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Hezen Cave Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20371

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Hezen Cave Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 122 reviews
Rating 8 - Good. 8 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salamat

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous cave hotel. highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Francia, Kenner

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esmail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Stayed 2 nights in Aug 2024

10/10 Excellent

ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and knowledgable staff with very unique hotel ambiance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will not be disappointed
This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Stayed 4 nights in Mar 2024

6/10 Okay

Gevork, Glendale

Liked: Cleanliness, staff & service
Staff at this hotel was very nice. However, I don’t think it was worth the price I paid
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of my list. I have been traveling to many places and this is the first time I wholeheartedly want to write a good review for a hotel. Hazen Cave Hotel brought us too many surprises. All the staff are so friendly and treating you in a very sincere way. Details below: 1. Traditional cave hotel designs decorated in such a good taste. I love the hall, the dining area, and also all the terraces with good views. This hotel is like a boutique one because they only have 17 rooms. Everything clean and organised and it’s a pleasure walking around exploring. 2. Upgraded our room to Supreme Suite. This is a low season for tourism in the area but we highly appreciate it. The room is very clean which is what I care about the most. I was also worried about humidity in cave hotels but this one is extremely comfortable. The heat is functioning well and we can also turn on AC if needed. Room very spacious and comfortable. 3. Quality of food exceeded my expectation and the staff make sure we try everything! I was joking with my husband that we may gain 5 pounds if we stay longer. The Cheese Rolls make by the chef are soooooo good and I suddenly became a cheese fan. I usually don’t expect eating within hotels but this one really impressed me. The chef is very nice and he keeps checking on us if we need anything. It feels like family. Even the orange juice is freshly made. The lamb slow-cooked for 4 hours is also a very decent dish. I would definitely want to come back again.

10/10 Excellent

bradley

Travelled with partner
Liked: Cleanliness
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, beautiful setting with lots of comfortable terraced lounging space to enjoy the knock-out views. Very stylish yet decidedly unpretentious. The very friendly staff was eager to please offering tea, coffee and nuts or showing us how to use the free washer and dryer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent service.
Stayed 1 night in Oct 2023

8/10 Good

Komal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very limited veg meal options. Small but neat rooms. Good experience of staying in a cave like ambience. But far from city center and overviewing the little castle. Over all v good experience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, got there at 3:30am and someone came and open the room for me as just need it for that specific day in capadonia, beautiful views. Help me for my purpose. Very attentive and helpful staff. Thanks 🙏
Stayed 1 night in Sep 2023

10/10 Excellent

Pramvir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious. Excellent staff. Amazing breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

tarannum

Stayed 1 night in Sep 2023

10/10 Excellent

edlira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Mehmet the manager and his crew did an excellent service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cappadocia Stay
From arrival to check out one of our best experiences. Warm welcome, beautiful property, stunning views and double upgrade available during our checkin. The staff is extremely professional and friendly, aiming to provide the best possible guest experience. After spending three weeks in Europe and one week in Istanbul at top hotels including The Four Seasons and Hilton Bomonti, Haden Cave Hotel tops the list with its service and comfortable suites. Breakfast was great and nice wine selection for afternoon unwinding at anyone of their beautifully furnished terraces. Highly recommended, away from busy tourist area, but close enough to everything in the region.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nousheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, neat and clean very cordial staff, excellent breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Ayslu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view and very hospitable staff! Ready to help and advise. Thank you and wish you all the best.
Stayed 3 nights in Apr 2023