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Urumqi Taxinan Hotel

3.0 star property

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January 2025

Photo gallery for Urumqi Taxinan Hotel

Reception
Front of property
Sports facility
TV
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Hami West Road 237, Shayibake District, Ürümqi, Xinjiang, 830000
  • Xinjiang Uygur Autonomous Region Museum
    11 min walk
  • Xinjiang Medical University
    3 min drive
  • Hongshan Park
    3 min drive
  • Urumqi (URC-Diwopu Intl.)
    21 min drive

Room options

View all photos for Business Twin Room

Business Twin Room | Minibar, desk, blackout curtains, free WiFi

Business Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Triple Room

TV

Business Triple Room

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Business Double Room

Business Double Room | Minibar, desk, blackout curtains, free WiFi

Business Double Room

  • Sleeps 2
  • 1 Double Bed

About this property

Urumqi Taxinan Hotel

Ürümqi hotel in Ürümqi City Centre with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a ballroom are on-site.
Urumqi Taxinan Hotel offers 108 accommodations with minibars and complimentary bottles of water. Televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Urumqi Taxinan Hotel, you'll be within walking distance of Xinjiang Uygur Autonomous Region Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 11 minutes on foot from Xinjiang Uygur Autonomous Region Museum and a 3-minute drive from Xinjiang Medical University
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. The business-friendly Urumqi Taxinan Hotel also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

This 3-star Ürümqi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: CNY 15 for adults and CNY 15 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 15 for adults and from CNY 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Taxinan Hotel
Urumqi Taxinan
Taxinan
Urumqi Taxinan Hotel Hotel
Urumqi Taxinan Hotel Ürümqi
Urumqi Taxinan Hotel Hotel Ürümqi

Urumqi Taxinan Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 10 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, smart, non-smoking room
Room was nice, in a quite smart hotel. We initially had a smoking room but they changed us to a non-smoking room (with the help of Google translate) with no fuss at all, which was a very welcome surprise in China!
Stayed 1 night in Sep 2019

6/10 Okay

LOW

Travelled with group
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

David, Saratoga, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is friendly, location is convenient but I would only rate this a One Star by US Standard. During our stay they were going through renovation, so construction material were strewn in public area, kind of unsightly. But worst of all, one day while we were away, they came in and rip off the in room A/C from the wall (see picture), leaving the desk under it dusty and they did not clean it up. Every day, we need to ask for toilet paper to be delivered. The housecleaning personnel did not check for it.
Stayed 4 nights in Oct 2018

8/10 Good

Chi hang Savio

Liked: Cleanliness, staff & service
Pleasant stay.
The hotel location is in residential, quiet and many local eateries around. A 5 mins walk to the Xinjiang museum and the fashionable plaza. Room was good except I could smell cigarette smoke from previous stays.
Stayed 1 night in Sep 2018

6/10 Okay

Tai Heung

Liked: Room comfort
Disliked: Staff & service
Old hotel , Buffet breakfast started late 08:30
Hotel is old and price is high for its condition. buffet breakfast started 08:30, but choice of foods were not enough.
Stayed 1 night in Sep 2018

2/10 Terrible

Jessica, Shanghai

I am an American who reserved a room at the hotel after first calling to double check that foreigners could stay there. On the day I was supposed to check in, they called to say they had to suddenly cancel my reservation due to a government event, leaving me stranded in Xinjiang without accommodation (I was already an hour away from the hotel by train). The situation was clearly out of their hands, but one week later, I am still waiting for them to refund my payment, which I sent through Expedia when I made the booking. Very disappointing.
Stayed 3 nights in Aug 2018

8/10 Good

Ricky

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

suen

Liked: Staff & service
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced
Business room felt run-down. Air conditioner right over bed. Central, but not close to anything. Restaurant closed early. Overpriced.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good
Great location, close to tourist attractions and transport. Confortable rooms. Clean. Good value for money. Unfortunately, the wifi system in the rooms requires you to log with a chinese phone number, so no internet access if you dont have one. Still should be able to use wifi at the lobby. Quite annoying system considering the quality of the hotel
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible to deal with
Tried to contact hotel on many occasions to request airport transfers but didn't get reply by email and when ringing them, no-one could speak English to help. Then when we got our own way to hotel, they told us we didn't have a booking, even though we showed them the confirmation of booking and payment for 2 rooms. They put 3 of us into 1 room for the price we paid for 2 rooms, but it was just impossible to deal with this property due to the language barriers. If staying in Urumqi and you don't speak Chinese, I suggest going to a bigger western hotel that will have English speakers there.
Stayed 1 night in Jul 2018

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel manager spoke English and that was very helpful.

6/10 Okay

Verified traveller

Liked: Cleanliness
チェックインとチェックアウトの時にすぐにエクスペディアとわからずにかなり待たされた。英語は全く通じない
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
値段相応だからあまり文句はない
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
最後一次入住
不知為何，烏魯木齊的旅宿選擇那樣少！明明就是新疆省會，照理說應當有更多選項才是！本次非不得已住了這間，首先辦入住時間太長，還一度找不到訂單號；其次，預訂的床型跟實際不符，我是訂大床，後來居然說沒了，改派成標間；再來，第一晚住宿的房間，門把轉動後居然就掉下來了，硬體品質令人瞠目結舌。寄行李時，也不給名條確認，說來領便是了－－但要是有人冒名領取呢？誰負責？
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインにえらく手間取ったほかは満足です。ホテルのあるハーミー路は、友好南路から西北路の間が工事中なので、探すのにちょっと手こずるかも。部屋のドアは磁気カード式で毎日更新されるので、二泊以上する場合は毎日フロントで書き換えてもらう必要があります。
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值不錯的涉外旅店
蓮蓬頭架太高，晾衣空間不足，大床房間空間嫌小，兩人行李箱無法全部攤開
Stayed 4 nights in Jun 2019

6/10 Okay

KiT, とうきょう

Liked: Cleanliness
場所は悪く無いです。施設は古いですが、お掃除はキチンとしてくれている様でベッドも快適でした。
Stayed 3 nights in May 2019

2/10 Terrible

KENICHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
外国人しか泊まれません。
外国人しか泊まれないホテルです。予約出来ること、注意が無かったこと、システム上大問題だと思います。あり得ない！
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いのに綺麗
広さも十分あり、清掃が行き届いていて、とても快適でした。 お客さんが多かったですか、受付の方はとてもテキパキされていました。 セキュリティチェックをしている警察の方もタクシーを拾って下さり親切にしてくださいました。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
10 дней нормального проживания
Хороший отель , уборка номеров каждый день , Расположение удобное , тихий район . Были включены завтраки . Европейцам стоит от них отказаться . Не было элементарного чая , хлеба остальное острое и не соленое , в столовую на завтрак ходили со своим чаем и бутербродами из предложенного можно было кушать только вареные яйца. :). Интернета нет в номерах :( только в столовой и в холле на 1-м этаже. Заказывали номер для некурящих, но это не спасло ... курят все прямо в номерах и коридоре , дым коромыслом , чистые полотенце часто пахли табаком . курить в помещении норма. Рядом автобусная остановка , без проблем добирались на автобусах в любую точку ( двигались по картам в телефоне) . Охранник говорил на минимальном английском ,так что вопросы решали без проблем.
Stayed 9 nights in Oct 2018

6/10 Okay

Hoi Veng

Disliked: Staff & service
服務员態度不耐煩
Stayed 1 night in Oct 2018

6/10 Okay

Kangcheng

Liked: Cleanliness
Stayed 3 nights in Oct 2018