Best Western Gateway Adirondack Inn

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Dates

December 2024

January 2025

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Premium bedding, down duvets, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Pet-friendly

Laundry

Air conditioning

Housekeeping

Explore the area

175 N Genesee St, Utica, NY, 13502

North Utica Shopping Center
15 min walk
Utica Children's Museum
15 min walk
National Distance Running Hall of Fame
17 min walk
Utica, NY (UCA-Oneida County)
17 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Hotel in Utica with free breakfast and fitness centre

A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.

Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Best Western Gateway Adirondack Inn. During your stay, you're just a quick walk from Erie Canalway Trail. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Amenities include free newspapers in reception, a business centre and a meeting room
On-site recreation includes a gym
6 minutes on foot from Erie Canalway Trail and a 2-minute drive from National Distance Running Hall of Fame
Dogs welcome for a fee (restrictions apply)

WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas

Family friendly

Free cot
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Handrails in stairways
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

2 buildings
2 floors
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Only dogs are allowed
Maximum 2 (weight limit: 80 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus a one-off USD 200.00 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

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Best Western Gateway Adirondack Inn Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Verified traveller

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great hotel,but old

Hotel is old, but room is good and renovated. Bed is comfortable! Breakfast staffs are amazing!!

Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy Ann

21 Aug 2024

A very nice woman checked us into our room. Very polite😊

Stayed 1 night in Aug 2024

6/10 Okay

Jeanie

Travelled with family

18 Aug 2024

Liked: Cleanliness, property conditions & facilities

Comment

It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

18 Aug 2024

Liked: Staff & service

Stayed 1 night in Jul 2024

6/10 Okay

Craig

Business traveller

10 Aug 2024

Basic Best Western property.

Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and well maintained.

Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Business traveller

29 Jul 2024

Liked: Staff & service

I stayed here recently for 2 nights. I was in town for an event, and this hotel was decent price and within distance of where I needed to be. The check in process was fast and the young lady was polite, when I checked in and checked out. The only thing I would stay is that they should steam their carpets or throughly clean the rooms, it smell so bad. I went to Walmart and went to town cleaning before I put my bags anywhere. Some of the bath towels had lower region hairs jn it, that was kind of annoying so I used what I could. My sleep was comfortable and quiet, parking was fine and safe. Overall it was fine, just extra details of cleaning and whoever the cleaners are should preview the rooms again right before someone checks in would be the extra step to take.

Stayed 2 nights in Jul 2024

8/10 Good

Monica

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Keith

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was an older building but overall a nice place. Clean.

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner

22 Jul 2024

Liked: Staff & service, property conditions & facilities

The property was clean and we felt safe.

Stayed 1 night in Jul 2024

8/10 Good

Christine

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Brooke

21 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

8/10 Good

Nicholas

Travelled with family

20 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Shannon L K

Business traveller

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Candace

Travelled with group

15 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Comfortable

We went in for the Boilermaker race. The staff was very pleasant, explained amenities and asked if we needed any info about the area. The rooms are somewhat outdated. The towels were very scratchy. The shampoo and conditioner were very good. Breakfast was a good mix and those waffles are totally the best! All in all, pleasant stay.

Stayed 2 nights in Jul 2024

4/10 Poor

Joe

7 Jul 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 1 night in Jul 2024

8/10 Good

Chimene

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked because it was around all different types of food

Stayed 3 nights in Jun 2024

6/10 Okay

Isabel

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, amenities

The price for overnight pretty steep for older building. The AC exhaust is blowing in the hallway feels hot. Otherwise the beds and bathrooms are clean.

Stayed 1 night in Jun 2024

2/10 Terrible

Kathleen

Travelled with family, Travelled with family and small children

26 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The room was disgusting. Bathroom had mold, the shower had hair in the drain and by the time 3 were done showering the water wouldn’t drain and it was half full. There were handprints on the walls and hair in the bathroom. Absolutely gross.

Stayed 1 night in Jun 2024