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3.5 out of 5

"I was very disappointed that i booked a room for 2 but only 1 breakfast was included. Also i was told that they don't cater for vegetarians. This is s ... " More

By a verified traveller on Sun 29 Oct 2023

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Utrecht. During your stay, you'll be within walking distance of Holland Casino Utrecht. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 12 minutes on foot from Holland Casino Utrecht and a 4-minute drive from Jaarbeurs
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ibis Utrecht ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Utrecht

Everyone (1) Family (1)
3 out of 5
I was very disappointed that i booked a room for 2 but only 1 breakfast was included. Also i was told that they don't cater for vegetarians. This is shocking.

Posted by on 29 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Team ibis Utrecht

Dear Alison, Thank you for taking the time to share your feedback.We are glad to hear that you found our hotel clean, well-maintained, and with good service and amenities. However, we apologize for any confusion regarding the breakfast inclusion and the vegetarian options available at our restaurant.Please note that our breakfast buffet offers a variety of options, and we do cater to dietary requests, including vegetarian preferences. We will ensure that our team is better informed and prepared to assist with any dietary requirements in the future. As for the breakfast inclusion, we recommend double-checking the reservation details to ensure the correct number of breakfasts is included in your booking.We do hope to welcome you back in the future!All the best.Team ibis Utrecht

4 out of 5

Good location

Pros: Location, comfortable bed, great shower, friendly and helpful staff.
Cons: Nothing. The Ibis is not a luxurious hotel, however it was clean, quiet and met our expectations as a 3 star hotel.
Location: Quiet location, two kilometres from the centre of Utrecht. Great shopping and sight seeing. We enjoyed a leisurely boat trip and lunch by the water.
We spent two nights at the Ibis in Utrecht. The staff were very friendly and helpful. The rooms were small but a very comfortable bed and a great shower! The hotel itself is located approximately 2 kilometres from the centre. The location was quiet as was the hotel. The hotel also offered a car park which was important to us as we were travelling by car with bikes. We walked into the centre from the hotel which took about 45 minutes but it is a lovely walk and the centre of Utrecht is well worth a visit from both a shopping and sight seeing perspective. We didn't dine at the hotel, preferring to dine out (you will be spoilt for choice) in the town but we enjoyed a good breakfast both mornings. There was a reasonable choice of different foods for breakfast offered (I particularly enjoyed the lovely rolls). We would certainly be happy to stay there again should we find ourselves going to Utrecht.

Posted by , from England on 15 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Reint, General Manager

Dear Andrea, Thanks for visiting us and leaving your feedback for others! I am happy to see that you enjoyed your stay with us and hope we will see you again in the future!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified ibis Utrecht. For a fee, parking is available. You'll have access to the indoor pool at a partner property. This 3-star Utrecht hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 5 levels
  • Conference rooms
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Utrecht Zuilen Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Utrecht offers 84 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. This Utrecht hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Ibis Utrecht has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day, plus a deposit of EUR 15 per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.00 per cent will be charged
  • Service fee: EUR 3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 5 per night
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel Utrecht
  • ibis Utrecht
  • Utrecht ibis
  • ibis Utrecht Hotel
  • ibis Utrecht Hotel
  • ibis Utrecht Utrecht
  • ibis Utrecht Hotel Utrecht

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.