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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property

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Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

Front of property – evening/night
Lobby
Lobby
Interior entrance
Desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

Map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964
  • Utsunoiya Futaarayama Jinja Shrine
    ‪17 min walk‬
  • Utsunomiya Castle Ruins Park
    ‪17 min walk‬
  • Utsunomiya Central Park
    ‪3 min drive‬

Room options

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • 17.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room Non-Smoking

Desk, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non-Smoking

Interior

Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

Hotel in Utsunomiya with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site. Housekeeping is available on request.
Smile Hotel Utsunomiya Nishiguchi Ekimae offers 120 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Utsunomiya Nishiguchi Ekimae. During your stay, you're just a quick walk from Shinohara House. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • 7 minutes on foot from Shinohara House and a 2-minute drive from Utsunomiya Castle Ruins Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Utsunomiya Nishiguchi Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
Smile Hotel Utsunomiya Nishiguchi Ekimae has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 282 reviews
Rating 8 - Good. 96 out of 282 reviews
Rating 6 - Okay. 24 out of 282 reviews
Rating 4 - Poor. 13 out of 282 reviews
Rating 2 - Terrible. 7 out of 282 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Close to station, fantastic breakfast

Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , Great staff .

Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .
Stayed 28 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.
Stayed 1 night in Mar 2024

8/10 Good

Igarashi

Stayed 1 night in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from the nicest staff

Great location, but above all wonderful staff !
Stayed 28 nights in Nov 2023

10/10 Excellent

Kunie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Hotel was quiet and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & super breakfast buffet!
Stayed 2 nights in Sep 2023

10/10 Excellent

Siew Peng

Stayed 2 nights in May 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, of convenience & friendly staff!
Stayed 2 nights in Apr 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .
Stayed 20 nights in Mar 2023

10/10 Excellent

Sarah Jane

Stayed 1 night in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2023

10/10 Excellent

Chi Lit

Stayed 1 night in Mar 2023

4/10 Poor

Ren

Liked: Amenities
Disliked: Cleanliness
寝るだけだったので施設に特に不満は感じませんでした。コンセントが浴室と遠いので鏡を見ながらドライヤーできなかったところは微妙でした。部屋の防音は問題なかった気がします。 同じ価格帯でマシなホテルが近辺にあるのでもう利用はしないと思います。 5時頃で混んでいたのか、チェックインに時間かかりました。
Stayed 1 night in Oct 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel.

Close to the station and comfortable enough. Clean with friendly staff. Nothing exciting but convenient. Highly recommend for transit guests.
Stayed 1 night in Jan 2021

10/10 Excellent

Peter, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff. Excellent house keeping. Excellent location to JR and Shinkansen
Stayed 4 nights in Nov 2019

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Takamitsu

Stayed 1 night in Jan 2025

10/10 Excellent

Naoki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニと直結していることが良かったです
Stayed 1 night in Dec 2024