Pet-friendly hotel connected to a shopping centre in Camins al Grau with a 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour business centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel ILUNION Aqua 4 offers 184 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 19-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel ILUNION Aqua 4. During your stay, you'll be connected to a shopping centre and just a quick walk from Aqua Shopping Center. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Dining options include a coffee shop and a restaurant
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
12 minutes by foot from City of Arts and Sciences and a 4-minute drive from Port of Valencia
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2530 square feet (235 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel ILUNION Aqua 4.
This 4-star Valencia hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Hotel ILUNION Aqua 4 has a restaurant on site.
Ginesta – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 12 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
A coffee shop/cafe
A restaurant
Restaurants on site
Ginesta
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2,530 square feet of conference space
24-hour business centre
4 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
100% renewable energy
9 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Built in 2006
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
19-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: EUR 30 per pet, per day
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.50 for children
Nearby parking fee: EUR 12 per day
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Confortel Aqua
Confortel Aqua 4
Confortel Aqua 4 Hotel
Confortel Aqua 4 Hotel Valencia
Confortel Aqua 4 Valencia
Hotel ILUNION Aqua 4 Valencia
Hotel ILUNION Aqua 4
ILUNION Aqua 4 Valencia
ILUNION Aqua 4
Hotel ILUNION Aqua 4 Hotel
Hotel ILUNION Aqua 4 Valencia
Hotel ILUNION Aqua 4 Hotel Valencia
Hotel ILUNION Aqua 4 Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 510 out of 1002 reviews" "
10 - Excellent
510
Rating 8 - Good. 375 out of 1002 reviews" "
8 - Good
375
Rating 6 - Okay. 81 out of 1002 reviews" "
6 - Okay
81
Rating 4 - Poor. 22 out of 1002 reviews" "
4 - Poor
22
Rating 2 - Terrible. 14 out of 1002 reviews" "
2 - Terrible
14
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Mohua
Travelled with family
14 Aug 2024
Liked: Staff & service
The room condition was not at all satisfactory. We have to wait long for check in. The room was not ready on time. Got a room with poor condition even after waiting for about 2 hrs. Only plus point is the location.
This is the perfect spot if you want to be near ciutat de artes y ciencias! It is super clean and easy to get to. It is on top of the mall so you also have quick food options and shopping right there. There are also amazing local spots within walking distance. We didn't even rent bikes. The city is super walkable.
Nice big disabled room, the shower had a disabled chair in it which was idea as when standing on the plastic floor it would sink a little and was slippery when you was using the shower.
The views were amazing from room 505 overlooking the parks and museums. The hotels reception is built on the 4th floor of a shopping centre.but with only a stair access from the hotel to the shopping centre/supermarket/restaurants. The only way for a wheel chair user to access the shopping centre is to get a lift from outside reception to the ground floor and the go around the outside of the building. If you wish to visit a restaurant in the shopping centre then you have to get another lift back up the 3rd floor and do everything in reverse to get back to the hotel.
I know this isn't the hotels fault but if I had known I would of booked else where and feel its important to other wheelchair users.
I asked Waiter for some ice on morning of checkout and she was very rude. Parking was not explained to us and we had trouble getting f out of parking lot.
Ester
Stayed 2 nights in Jun 2024
10/10 Excellent
Amber
Travelled with family
22 Jun 2024
Liked: Amenities
I would choose this hotel over again! Breakfast was phenomenal the hotel was clean conveniently located great for taxi pickup. We didn’t use city bus but there is a stop right outside as well! Friendliest & most helpful staff very beautiful property!!! We enjoyed our stay!!
The area is in the perfect area and near the oceanographic the monument leAgora and is adjacent to a big shopping mall that you can get through the hotel directly
The facility was very outdated. The beds were very hard and uncomfortable. We had 2 rooms one had the shower head that was broken and the other room window must have been cracked or broken because I heard a whistling sound all night every couple of seconds this has never happened to me so I had to record it, I couldn’t sleep until past 4 in the morning. The staff on the other hand was very nice and tried to help by switching my room. Unfortunately it’s a poor hotel so I would not recommend or stay in this hotel again. I would not rate it a 4 star hotel.