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4.3 out of 5

"Pluses: The hotel was very good overall and I would stay there again. There were excellent amenities nearby and it was very easy to get around. The ro ... " More

By a verified traveller on Wed 04 Sep 2024

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Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room, 2 adults and 1 child

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Pet friendly

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel ILUNION Valencia 3. During your stay, you're just a quick walk from Dama Iberica Sculpture. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Bioparc Valencia Zoo and 9 minutes from City of Arts and Sciences
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel ILUNION Valencia 3 ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel ILUNION Valencia 3

Everyone (7) Couples (1) Family (2)
5 out of 5
Pluses: The hotel was very good overall and I would stay there again. There were excellent amenities nearby and it was very easy to get around. The rooms were very clean. Minuses: The shower leaked a lot in the first room which was a nuisance, but we were very happy with the second room. I gave less stars for the “staff & service” rating solely because the staff member who did our check-in was rather rude and abrupt in manner. Surely, if you are in a customer-facing role, you ought to keep things such as basic politeness in check. Other than that, the staff and service were fine.

Posted by on 4 Sep 2024

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Comment from Hotel Management

20 Oct 2024 by Ilunion Valencia

Dear Nadia, Thank you for passing on your feedback and we will take your comments into account to improve those small incidents that you transmit to us in order to continue offering the best services for future stays at our hotel. A cordial greeting, Best regards, Ilunion Valencia reception department.

5 out of 5

Posted by on 7 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by DIRECTOR HOTEL

Estimado cliente. Gracias por compartir su experiencia en nuestro hotel. Para nosotros es una satisfacción recibir la máxima puntuación. Deseamos volver a recibirle en un futuro próximo en cualquiera de los hoteles de nuestra compañía. Reciba un cordial saludo José Álvarez, director del Hotel.

4 out of 5
Gut

Posted by on 24 Jun 2024

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Comment from Hotel Management

29 Jun 2024 by Ilunion Valencia 3

Dear Dragana,Thank you very much for taking a few minutes to rate us, we are sorry for the small incidents during your stay, we take note of your comments to improve everything possible.We will be at your disposal every time you want to repeat with us.Best regards,Ilunion Valencia 3.

5 out of 5

Posted by on 2 May 2023

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Comment from Hotel Management

28 May 2023 by ILUNION VALENCIA 3

Dear MarkoWe are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingHotel manager.

5 out of 5

Posted by on 15 Apr 2023

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Comment from Hotel Management

16 Apr 2023 by ILUNION VALENCIA 3

Dear customer,We are delighted to hear that you enjoyed your stay at our Hotel ILUNION. Our guests’ happiness is what motivates us to keep up the good work every day.We place great importance on finding out our guests’ opinion to offer the best service possible and keep growing as a company.We look forward to welcoming you again in the future to any of our hotels in the ILUNION Hotels chain.Sincerely yours,Hotel Manager

5 out of 5

Posted by on 15 Apr 2023

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Comment from Hotel Management

13 May 2023 by ILUNION VALENCIA 3

Dear Customer,We are glad to know that your stay at our Ilunion hotel has been to your liking, as it is what motivates us to continue working along the same lines every day.For us it is essential to know first-hand the opinion of our customers and offer the best possible service to grow as a company.We look forward to welcoming you back in the near future at any of our company's hotels.Receive a cordial greetingMercedes Ferrando, hotel manager.

3 out of 5
Lage top, Kommunikation flop, U Bahn Stadion sowie Restaurants gut

Posted by on 7 Jul 2019

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4 out of 5
Siisti, hyvä englanninkielinen asiakaspalvelu, sijainti metroaseman kupeessa

Posted by on 24 Mar 2019

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Comment from Hotel Management

1 May 2019 by Ilunion Hotels

Estimado cliente: Gracias por emplear su tiempo en compartir con nosotros la opinión sobre su estancia. Esperamos volver a recibirle pronto. Un cordial saludo, José Álvarez, director del hotel.

4 out of 5

Très bon hôtel

Très bon hôtel, bien situé et bien desservi par les transports

Posted by on 25 Mar 2018

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Comment from Hotel Management

27 Mar 2018 by Ilunion Valencia 3*

Cher/chère client, Nous vous remercions d'avoir pris le temps de remplir notre questionnaire. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel Ilunion Valencia 3*, raison pour laquelle nous nous efforçons dans cette voie chaque jour. Il est important, pour nous, de connaître de première main la satisfaction de nos clients et d'offrir le meilleur service possible pour croître comme entreprise. Nous vous saurions gré de bien vouloir partager votre expérience avec d'autres utilisateurs de Google ou Trip Advisor, en faisant connaître votre évaluation si positive. Nous espérons continuer de compter sur votre confiance et vous accueillir à nouveau dans notre hôtel ou un autre établissement du groupe. Veuillez recevoir nos cordiales salutations. José Álvarez Directeur Ilunion Valencia 3*

3 out of 5

Hôtel fonctionnel et abordable

Hotel à proximité du métro (5 stations du centre-ville) et à proximité du tramway en direction de la plage. Petits commerces autour et plusieurs restaurants qui proposent des tapas. Concernant le lit, il etait bancale et était conforme à des lits d'appoints. Par contre, le ménage nickel. Mais, l'hôtesse qui nous a acceuilli était tres froide comme la piscine. En effet, ne venez pas pour la piscine et qui est entre deux immeubles et qui ne permet pas le bronzage et avec une eau très froide. Cela dit, bon rapport qualité prix. Je recommande pour des jeunes qui veulent partir en vacances pour de petits prix.

Posted by , from L on 18 Jul 2016

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Property Features

Hotel ILUNION Valencia 3 offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Valencia 3. Parking is available for a fee. This 3-star Valencia hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 12 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2004
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Valencia Joaquín Sorolla Station (4.4 km / 2.7 mi)
  • Metro station: Beniferri Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel ILUNION Valencia 3 offers 154 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Plasma television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Breakfast Room – This buffet restaurant only serves breakfast.

Valencia 4 Restaurant – Overlooking the garden, this restaurant serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property registry number - CV H01218 V
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Covered self-parking fee: EUR 16 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Palacio Congresos
  • ibis Palacio Congresos House
  • ibis Palacio Congresos House Valencia
  • ibis Valencia
  • ibis Valencia Palacio Congresos
  • Ibis Valencia Palacio De Congresos Hotel Valencia
  • Hotel ILUNION Valencia 3
  • Hotel ILUNION 3
  • ILUNION Valencia 3
  • ILUNION 3
  • Hotel ILUNION Valencia 3 Hotel
  • Hotel ILUNION Valencia 3 Valencia
  • Hotel ILUNION Valencia 3 Hotel Valencia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 21 June and close on 21 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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