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"It was a great stay! My room was really nice. It had floor-to-ceiling doors that opened up to the street when I want to see and hear the city and was ... " More
22 Jul 2022 by Marcio D' Albo Guest Service Agent.
Dear Gregory, Thank you for choosing Petit Palace Ruzafa hotel for your last stay in Valencia. We are glad to see that you had a great time in the hotel and how we helped you to have an excellent experience in the city. We look forward to see you soon around here! Kind regards,
26 Sep 2017 by Salvador Prades
Dear Mr Phil. THANK YOU!!!!! It's has been a very big pleasure that you've give us your trust to be your home in Valencia. We are delighted to know that you've enjoyed your experience and that the vibe of our charming neighborhood of Ruzafa and above all, the friendliness of our staff have been to your liking. We hope to see you back soon!!!!!!!!! On behalf of the whole family of Petit Palace Ruzafa, thank you for your trust and recomendation. Salvador Prades. General Manager.
13 May 2022 by Carolina Noverques, Experience Manager
Dear Tiziana, First of all I am sorry for not answering in your own language. Thank you so much for taking part of your personal time sharing your experience with us on this site. Thank you as well for the score gived to it. We are glad to know you had a nice stay with us and you enjoyed it. We hope to see you again in a near future. Kind regards Carolina Noverques Experience Manager
25 Feb 2020 by Carolina Noverques.
Dear Guest, First of all I am sorry for not answering in your own language. Thank you so much for taking part of your personal time answering our survey and for the score gived to it. For us is a pleasure to know you had a nice stay with us and enjoyed the services provided. Regarding to the room we do apologize for not being big enough for your comfort. We hope to see you again in a near future if you ever decide to come back to Valencia. Kind regards from all the staff. Carolina Noverques Experience Manager
27 May 2019 by Carolina Noverques
Dear Guest, First of all thank I beg you pardon for not answering in your own language. Thank you so much for taking part of your personal time sharing your experience at the hotel with other posible guest. Regarding to the cleaning service we do apologize for not being good enough during your stay. Our housekeeping department follows a daily check list each time they enter to clean a room, once they have finished the housekeeping manager supervise everything is in optimal conditions. Recently we have had a meeting with the in order to improve the service. Regarding to the glass door we are sorry for not being it comfortable enough during your stay. We have already changed the bathroom in two floors. During the remodalation we changed the glass door for a wood one. We will continue with the rest by the end of this year. Once again sorry for the incoveniences. We hope you give us a second oportunity in order to improve this last experiencie. Kind regards from all the staff. Carolina Noverques Experience Manager
Petit Palace Ruzafa Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Petit Palace Ruzafa Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. This 3-star Valencia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Petit Palace Ruzafa Hotel offers 41 air-conditioned accommodations with minibars and a safe. This Valencia hotel provides complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Recreational amenities at the hotel include complimentary bicycles.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
