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The Cumberland Hotel by NEU Collective

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland Hotel by NEU Collective

Deluxe Suite, 1 Bedroom, Terrace, City View | Premium bedding, minibar, in-room safe, individually decorated
Superior Room, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite | Premium bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Triq San Gwann, Valletta
  • Grand Harbour
    1 min walk
  • Strait Street
    1 min walk
  • Merchant Street Market
    2 min walk
  • Luqa (MLA-Malta Intl.)
    30 min drive

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Bedroom

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace, City View

Deluxe Suite, 1 Bedroom, Terrace, City View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Terrace, City View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
5 Dec - 6 Dec
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About this property

The Cumberland Hotel by NEU Collective

Luxury hotel with free breakfast and rooftop terrace
This smoke-free hotel features a restaurant, a rooftop terrace and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided.
The Cumberland Hotel by NEU Collective offers 23 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Cumberland Hotel by NEU Collective's great location. During your stay, you're just a quick walk from Malta Experience. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Grana
  • Amenities include a lift and a rooftop terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grand Harbour and Strait Street
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. The luxury The Cumberland Hotel by NEU Collective also features a rooftop terrace and a lift.

This 4.5-star Valletta hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 11:00 AM.
Grana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Grana

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.50 per person, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 27 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
Property Registration Number C8171

Property is also known as

Cumberland Hotel Valletta
Cumberland Valletta
The Cumberland
The Cumberland Hotel by NEU Collective Hotel
The Cumberland Hotel by NEU Collective Valletta
The Cumberland Hotel by NEU Collective Hotel Valletta

The Cumberland Hotel by NEU Collective Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 407 reviews" "
Rating 8 - Good. 94 out of 407 reviews" "
Rating 6 - Okay. 23 out of 407 reviews" "
Rating 4 - Poor. 5 out of 407 reviews" "
Rating 2 - Terrible. 3 out of 407 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2024

10/10 Excellent

Yuen yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is perfect. We stayed for 3 nights- outside weather was hot and coming back to a cool and clean room is priceless.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for three nights. Quiet boutique hotel in central Valletta. Excellent, observant, friendly no-nonsense staff. Hope to be back soon.
Stayed 3 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandra Says
This is a fantastic location, we thoroughly enjoyed our time here, the delicious and warm and hardy breakfast at the restaurant, next-door, which is owned by the hotel is perfect
Stayed 5 nights in May 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Faye

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed review - lots of pros and cons
This hotel has lots of pros and lots of cons - it depends on what matters to you in a hotel. CONS: - The hotel wasn’t what we expected based on the reviews: much more worn than expected and not what 4star hotels usually are. - You have to drag your luggage up a steep pedestrian only street to access the hotel. Those with mobility problems need to be aware of this. - It was noisy at night as we were on the street side. It did get quieter around 11pm (later on Saturdays) and as it is close to St John’s Co-Cathedral there are church bells every 15mins all day and night. PROS: - Room was big - Staff were excellent - Breakfast was great: generous portions & a wide range of options (is menu based, not a buffet). - Hotel restaurant, Grana, is really good for dinner too. - Located very close (waking distance) to many main sites in Valletta. -Roof terrace was a good place to see the fireworks that took place when we were there. So our review is 3-stars as there were some really good things and some not so good things about this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Staff were so amazing and accommodating. Location is perfect to explore.
Stayed 7 nights in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Debra Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel in a really good location in Valletta. We had a deluxe room with a terrace which was clean and very comfortable. Although the terrace faced onto the street the room was very quiet at night. The staff are very polite and helpful. Breakfast in the Grana restaurant was very good. The location of the hotel is excellent, within walking distance of all the sights in Valletta, 10 minutes or so from the bus terminal and only about 15 minutes from the Gozo ferry terminal. I would definitely recommend this hotel.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Thank you for all your services.
Stayed 8 nights in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
lovely, little hotel. friendly staff
Stayed 4 nights in Mar 2024

6/10 Okay

Daria

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I don't understand why they're writing that they're committed to sustainability and are eco-friendly - we were there 2 nights and got our bed sheets changed and towels changed (we did NOT leave them on the floor), also cleaner threw away the soap bar that we used once and left a new one... Unbelievable... The cleaner has also misplaced the things around the room, like I found a toothpaste inside my backpack in the room (?). The property is nice, but worn out in many places. Our room was on 1st floor and was it was loud - from 7am we could not sleep as the phone was constantly ringing at the reception and the staff was going around cleaning and preparing breakfast - there is completely no isolation at the door. The double bed felt nothing like 5 star hotel bed - very small and not too comfortable. The staff is very friendly and super polite, the location of the place is great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, location was fantastic, breakfast was excellent ( no need for lunch) Room modern and well cleaned , found the pillows too thick. That was the only negative point.
Stayed 7 nights in Jan 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms nice location the only real downside that I saw was that they did not have a fitness room.
Stayed 6 nights in Jan 2024

10/10 Excellent

Harit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and very friendly. Quiet hotel with comfortable beds. Nice views from balcony. Breakfast menu is amazing. We stayed here for 5 nights and would stay here again next time we are in Valletta!
Stayed 5 nights in Jan 2024

10/10 Excellent

Yusuf, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Valletta, wonderful suite with balcony, great shower, comfy bed and quiet despite all the hustle and bustle. Close to bus depot, shopping center, St John Co Cathedral and major attractions. Free water bottle daily and wonderful free breakfast. Rough towels, poor tea and coffee options, slow elevator, limited TV channels.
Stayed 6 nights in Dec 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time in Malta
This was our first time in Malta and therefore our first time at The Cumberland Hotel. This is a lovely hotel, situated in the heart of Valletta. It is very close to shops and restaurants and places of interest, such as churches and museums. All of the staff we came into contact with at the hotel, receptionists, housekeeping staff, restaurant staff, were very friendly, polite and professional. Two of the reception staff stood out to us, they are Juliana and Zsanett, both of these receptionists were very helpful to us during our stay. The room was beyond our expectations, it was clean and tidy and very spacious. We booked a deluxe suite with a terrace and city view and we were not disappointed. Our stay included breakfast, there was a variety of items on the menu to choose from which catered to all tastes. The restaurant is situated on the ground floor of the hotel, the food was cooked fresh and was delicious. We ate at the restaurant every morning and on a couple of evenings. During Maltese bank holidays it is advisable to book a table at the restaurant if you want to eat there. It is a popular restaurant because of the good food and great service. I can definitely recommend The Cumberland Hotel as a place to stay in Malta.
Stayed 7 nights in Dec 2023

10/10 Excellent

Michael

Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent, friendly and welcoming
Stayed 7 nights in Oct 2023

10/10 Excellent

Jane

Stayed 4 nights in Oct 2023

8/10 Good

Joyce, Greenwood Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: great location, wonderful staff, and extraordinary breakfast. Negatives: rooms that face the courtyard get significant noise from people using the elevator, despite a sign at the elevator cautioning them to be quiet.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up to this boutique hotel
Services at this hotel was exceptional, whether at front desk or at the restaurant. Santiago at the reception deserves special mention. He was very helpful, professional and accommodating. Loved the deco. Centralized location, very convenient. Restaurant was excellent. Had dinner there everyday.
Stayed 3 nights in Sep 2023