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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property
VIP Access

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Exterior
Exterior
Lobby
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Granville Street
    ‪1 min walk‬
  • St. Paul's Hospital
    ‪5 min walk‬
  • Robson Street
    ‪8 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Eco-certified hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. During your stay, you're just a quick walk from Granville Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Edge Social Grill, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Granville Street and 14 minutes on foot from BC Place Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Edge Social Grill – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 32.55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night, plus a deposit of CAD 50 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults and CAD 10 to 15 for children
  • Covered self-parking fee: CAD 32.55 per day
  • Pet deposit: CAD 50 per day
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 92 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was good but expensive. It would have been nice to have a microwave in the room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view of the city and some mountains in the background. The hotel was clean, the room was clean too and agreeable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was friendly. Staff were friendly. Housekeeping were friendly and efficient.convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

SHASHVAT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Owen

Stayed 2 nights in Nov 2024

10/10 Excellent

Leta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Customer Service
I booked last minute due to a flight cancellation and wanted a good location. The young man that works the concierge desk is fantastic as is the manager on duty. They were kind and helped me out with a late checkout. Highly recommend in service alone.
Stayed 1 night in Nov 2024

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 4 nights in Nov 2024

6/10 Okay

Devan

Stayed 3 nights in Nov 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service
All staff were very kind and helpful. The host was very informative on where to go for shopping or things to do. The rooms are run down in terms of the bathroom and decor, but the beds were decently comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn, Lake Country

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for walking to all events and restaurants we like
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend, Rooms were clean and comfortable
Stayed 3 nights in Nov 2024

8/10 Good

Anokye-Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general was very good our stay .
Stayed 6 nights in Nov 2024

8/10 Good

Cheri Hill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic! Our first room had a bathroom issue and the head desk attempted to solve the problem; when it could not be resolved, they placed in a different room. All our concerns were resolved by the front desk! Kudos to Bruce and his staff.
Stayed 7 nights in Nov 2024

8/10 Good

Craig, Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was spacious
Stayed 1 night in Nov 2024

8/10 Good

Robert, Chevy Chase

Stayed 3 nights in Nov 2024

10/10 Excellent

Kara

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall I’m very happy with my stay and would visit again in the future. The staff were exceptionally kind and helpful and went the extra mile everyday to greet me and I felt like they genuinely cared about my stay. The only thing was that the room wasn’t that clean as I found garbage under the bed and nightstand and couch and the light switches in the bathroom were covered in brown stickiness. Other than that I’m quite happy with my stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and room was very clean and comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the best western! Affordable and a great room for the price.
Stayed 1 night in Nov 2024