Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Lobby
Room amenity
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Granville Street
    ‪1 min walk‬
  • St. Paul's Hospital
    ‪5 min walk‬
  • Robson Street
    ‪8 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪20 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Eco-certified Vancouver hotel in Downtown Vancouver with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. During your stay, you're just a quick walk from Robson Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Edge Social Grill, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of BC Place Stadium and Robson Street
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Edge Social Grill – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 32.55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night, plus a deposit of CAD 50 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults and CAD 10 to 15 for children
  • Covered self-parking fee: CAD 32.55 per day
  • Pet deposit: CAD 50 per day
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jamien

Travelled with family and small children
Y
Stayed 1 night in Aug 2024

10/10 Excellent

Vikranth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying there
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Lots of street noise and hallway noise . Old but very clean and staff was great !
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Oct 2024

8/10 Good

Melina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location and nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Millie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Accessable to public transportation if needed. Close to train stations. Walkable, lot of restaurants and cafes. Just be aware there homeless in the area to be fair all over Vancouver but we never felt unsafe and everybody we asked how safe it was since it was a girls trip they all ensured us we will not have any problems and indeed trip went without any issues or situation that will make us feel unsafe. Shout out to Juan at the conceirge desk, gave us great direction and best way to get around. It was another young men but sorry don't recall his name but all them were very attentive and helpful! Need to mention hotel lobby and rooms very clean !
Stayed 3 nights in Oct 2024

10/10 Excellent

todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great service, very helpful Exceeded expectations. I found the on-site restaurant very expensive. The surrounding area is a little rough But overall a great property with excellent customer service at check in , concierge desk Everyone was very helpful and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Cees

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie, Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay again
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Location was a bit disappointing. Be aware that there are adult shops in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with great service. Would highly recommend.
Stayed 2 nights in Oct 2024

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service
The concierge was helpful for most things. But the first morning the lady at the front desk said it was was totally safe to walk two blocks to a medical appointment. We put too much trust in that. We were followed by an aggressive, violent man and had to run to get away. Thank goodness another person helped us get away. It shook us! We were so afraid.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Property conditions & facilities
llhh bh
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The room itself may have been dated, but was very large and spacious. The area is a little noisy and while there are some homeless, it is still very convenient and walkable to many locations. We were in town for a wedding and this hotel checked all the boxes for us. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I like that this hotel is close to the Orpheum Theatre
Stayed 1 night in Oct 2024

8/10 Good

Derrick

Stayed 1 night in Oct 2024

10/10 Excellent

Joelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their great, even accommodated me our 9 foot high van
Stayed 2 nights in Oct 2024

10/10 Excellent

Tona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

hui-chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Hotel itself is an excellent hotel .Great location, good service, nice and comfy beds ( not the sofa bed) . It just has a noise issue but it’s totally not it’s fault. If you are not used to the city noise sound, it’s not a good idea to stay here. Although it’s a great life experience, it’s difficult for some people fall in sleep in such a festival environment. Otherwise it’s an excellent choice to stay while traveling in Vancouver!
Stayed 4 nights in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great location. Comfortable room.
Stayed 2 nights in Oct 2024