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Cassandra Hotel

2.0 star property

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Photo gallery for Cassandra Hotel

Superior Room, 2 Queen Beds | View from room
Superior Room, 2 Double Beds | Desk, blackout curtains, soundproofing, iron/ironing board
Indoor spa tub
Superior Room, 2 Double Beds | View from room
Luxury Studio, 1 King Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
3075 Kingsway, Vancouver, BC, V5R5J8
  • Metropolis at Metrotown
    ‪5 min drive‬
  • Port of Vancouver
    ‪10 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪12 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Desk, blackout curtains, soundproofing, iron/ironing board

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Vancouver Metrotown

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.3 out of 5, Excellent, (1024)
The price is €179
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hilton Vancouver Metrotown

About this property

Cassandra Hotel

Hotel in Vancouver with free parking
Along with a fitness centre, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and multilingual staff assistance are on-site.
Cassandra Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 36-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cassandra Hotel. During your stay, you'll be close to Port of Vancouver. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from Port of Vancouver and 10 minutes from BC Place Stadium
As a guest of Cassandra Hotel, you'll find a fitness centre, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Cassandra Hotel also features tour/ticket assistance, a garden, and laundry facilities. Free self parking is available.

This Vancouver hotel is smoke free.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
The front desk at this property is open daily from 4:00 PM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 25-117725

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Cassandra Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 163 out of 1018 reviews
Rating 8 - Good. 201 out of 1018 reviews
Rating 6 - Okay. 231 out of 1018 reviews
Rating 4 - Poor. 193 out of 1018 reviews
Rating 2 - Terrible. 230 out of 1018 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was so friendly . You can’t use your debit credit card , was a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
It was great because we had a great view ow Canada
Stayed 2 nights in Dec 2024

2/10 Terrible

Rick

They didn’t let me check in because I don’t have my credit card on me
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were amazing. Price was a little high considering the condition and renovation the property is under going. BUT I WILL TAKE GREAT SERVICE EVERY TIME OVER modern condition. Will definitely visit again on return to Vancouver
Stayed 4 nights in Dec 2024

10/10 Excellent

Dorji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very close to our daughter's apartment, so very convenient. Staff are very friendly and helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service
Some of the amenities are quite old and outdated, but it was very clean. Lots of parking. Not the nicest area.
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie, Campbell River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.
Stayed 1 night in Sep 2024

6/10 Okay

Dale

Travelled with partner
Liked: Staff & service
Limited Breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Luvonne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe
Stayed 2 nights in Aug 2024

6/10 Okay

Bobby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine, Courtenay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.
Stayed 1 night in Aug 2024

8/10 Good

Tsutomu

Travelled with group
Liked: Staff & service
Nice stuff! Facility is a little bit old.
Stayed 1 night in Aug 2024

8/10 Good

Ana

Liked: Staff & service
Nice staff, free cookies & fruit punch
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Travelled with family
Booking here via Expedia is not recommended. Unable to get a reservation changed or cancelled or refunded with 72 hours notice. Unnacceptable.
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is older & they are doing renos. Over all it was a good place to stay - we felt safe. Lots of restaurants around that are walkable. The staff were very very nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Van.
The front desk staffs are very nice and helpful. She guided us to the room and explained clearly about the hotel. Although it’s not included breakfast, but there are free coffee, fruits and cookies treats in the morning. Outlook of the hotel building is old but inside the room is quite new and clean.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There is no accessibility at this hotel. Stairs to get in.
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room os clean & spacious
Excellent customer service, front desk specially Handra is so accomodating & helpful. Room is spacious & clean. They attended to our request quickly.
Stayed 2 nights in Aug 2024

8/10 Good

Merlita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place for any time you've been there.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenifer, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024