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Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Exterior
Point of interest
Indoor spa tub
Premium bedding, in-room safe, desk, blackout curtains
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Riverport Sports and Entertainment Complex
    ‪5 min walk‬
  • Richmond Night Market
    ‪9 min drive‬
  • Steveston Village Historic Waterfront
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, in-room safe, desk, soundproofing

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.2 out of 5, Very good, (8774)
The price is €152
for 1 room
includes taxes & fees
21 Apr - 22 Apr
River Rock Casino Resort

About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Riverport Richmond by IHG gets high marks from our customers. During your stay, you're just a quick walk from Riverport Sports and Entertainment Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from Richmond Night Market and 14 minutes from Tsawwassen Mills
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond by IHG.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1054 out of 1914 reviews
Rating 8 - Good. 506 out of 1914 reviews
Rating 6 - Okay. 179 out of 1914 reviews
Rating 4 - Poor. 81 out of 1914 reviews
Rating 2 - Terrible. 94 out of 1914 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaoxin

Stayed 2 nights in Jan 2025

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
The jacuzzi bath was not in the room & it stunk and then we had to move rooms and there wasn't even a tub in the new room - we paid $80 extra per person but wasn't refunded that as we booked through Expedia
Stayed 2 nights in Jan 2025

10/10 Excellent

Marty

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in at 12am family of 6... the staff were kind friendly and helpful. Suite was nice clean comfortable and a l Great layout. They offer free breakfast and shuttle transportation to YVR would definitely stay at the hotel again and highly recommend

10/10 Excellent

Lenaya

Stayed 1 night in Dec 2024

10/10 Excellent

Taranveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Viet

Stayed 1 night in Dec 2024

6/10 Okay

Maria de Lourdes

Travelled with family and small children
Everything was Okay but 1. It's a normal breakfast like ALL OTHER HOTELS (NOT A BUFFET) 2. the housekeeping will throw away your tumblers, cups, etc when doing housekeeping (I was out in Vancouver exploring and they threw my Starbucks cup I purchased and they couldn't say anything but a "sorry") Other than this 2 things everything else was good. I liked the room with kitchen. It's not in the downtown area which makes it good for parking space.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Bo Bae

Stayed 1 night in Dec 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Monirul, Victoria

Stayed 2 nights in Dec 2024

2/10 Terrible

FARVINNISA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience during my stay at the Holiday Inn Riverport Richmond BC. Firstly, I missed the first night of my reservation due to last-minute ferry cancellations (I was traveling from Vancouver Island). I had contacted the hotel via Expedia to explain the situation, but I received no response. When I arrived for the second night, the front desk staff refused to check me in, claiming my entire reservation had been canceled due to the no-show policy. I tried explaining and even showed proof of my message to Expedia, but the staff refused to help. A lady manager then came out and was extremely rude, saying things like, “It’s not our fault if you missed the ferry,” and laughing when my spouse mentioned filing a credit card dispute, saying, “You’re not going to win.” Thankfully, after the lady manager walked away, an assistant manager stepped in and deescalated the situation. Unfortunately, the poor experience didn’t end there:     1.    The TV in the room was completely unusable (no channels and no internet connection).     2.    The bathroom exhaust fan didn’t work, which caused a persistent foul odor.     3.    At around 10:00 AM on the check out day, a housekeeper entered our room without knocking or announcing herself first. It was 10am, not 11am. We still had an hour to check out. What’s the rush and why didn’t knock first? This experience fell far short of the standards I expected from Holiday Inn.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taranveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around and very friendly staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Connie

Stayed 1 night in Dec 2024

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Travelled with family
Liked: Property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Dariusz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024