Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Reception
Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪1 min walk‬
  • Port of Vancouver
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪15 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, City View (Top Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Low Floor)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping centre in Burnaby with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Metropolis at Metrotown. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 6 2025 to April 11 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 6 April 2025 to 11 April 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel
Holiday Inn Express Vancouver Metrotown (Burnaby)

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 852 out of 1222 reviews
Rating 8 - Good. 263 out of 1222 reviews
Rating 6 - Okay. 55 out of 1222 reviews
Rating 4 - Poor. 22 out of 1222 reviews
Rating 2 - Terrible. 30 out of 1222 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing to deal with and always there to help as we navigated Vancouver. Hotel was clean and located near a sky train station, dining options for both adults and kids as well as a mall.
Stayed 5 nights in Dec 2024

8/10 Good

Riccardo, Baie-D'Urfe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. It was a nice location
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent! Very friendly and helpful. The proximity to the sky train was great. The free breakfast was not good and I didn’t like that you couldn’t access free tea or coffee after the breakfast hours like at other properties where water, tea, or coffee are available free all day.
Stayed 2 nights in Dec 2024

8/10 Good

Darrin, Saanichton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was helpful in getting us in early, although we did have to pay extra for it.
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Across from transit system and attached to a huge mall. Clean rooms and friendly staff. Decent continental breakfast included.
Stayed 3 nights in Dec 2024

4/10 Poor

Ronald

Stayed 3 nights in Dec 2024

4/10 Poor

Sharon

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Robert, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mounir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, clean hotel with all the amenities that were desired. There were plenty of food options offered at breakfast. Parking was easy and on one of the nights we even walked over to the Silvercity cinemas to watch a movie. Restaurant options in the area are limited, but it was good to have easy access to the food court at the mall.
Stayed 4 nights in Dec 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property
Comfy bed, great breakfast food and staff. Awesome central location with every amenity possible close by. Only downside was the noise from the subway train right outside my window. But it wasn’t terrible.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Liked: Staff & service
Very clean and hospitable
Stayed 3 nights in Dec 2024

10/10 Excellent

Meilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location The shower lots of hot water and plenty of pressure close to metro town mall
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Meilyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very convenient, clean and well maintained. Breakfast is great. Staff are very friendly and helpful. I would like to commend this hotel for providing employment opportunities for those with language disabilities. My 4 night stay was excellent. Would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this property and the rooms are spacious and well layed out. You have the mall, shopping and dining at your doorsteps, as well as the skytrain (you will hear noise for sure, but they provide earplugs). Great service and also nice breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Shavonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sanniwaty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
The staff were so helpful especially housekeeping
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities
Great stay and close to amenities and shopping. The breakfast was amazing and the staff were studious and polite! Will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

SVETLANA

Liked: Property conditions & facilities
Clean rooms
Stayed 1 night in Nov 2024

10/10 Excellent

MOTONOBU

Liked: Cleanliness, property conditions & facilities
Im satisfied so much.
Stayed 1 night in Nov 2024