Pan Pacific Vancouver

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pan Pacific Vancouver

Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Pacific Club, Deluxe Room, 1 King Bed, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe Room, 1 King Bed, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe
Couples treatment room(s), hot tub, steam room, body treatments
Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪2 min walk‬
  • Vancouver Convention Centre
    ‪3 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbour View

  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed , City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

  • 42 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

  • 32 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 2 Double Beds, Harbour View

  • 42 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, Harbour View

  • 49 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbour View

  • 32 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Harbour View

  • 82 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

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About this property

Pan Pacific Vancouver

Eco-certified hotel connected to the convention centre in Downtown Vancouver with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at Pan Pacific Vancouver. During your stay, you'll be connected to the convention centre and just a quick walk from Canada Place Cruise Ship Terminal. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, facials or body scrubs at Spa Utopia
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Canada Place Cruise Ship Terminal and Canada Place
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, a sauna, and spa services are also featured at the eco-certified Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch and dinner.
Five Sails – On-site fine-dining restaurant.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 52 per person
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self-parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2969 out of 4197 reviews" "
Rating 8 - Good. 706 out of 4197 reviews" "
Rating 6 - Okay. 302 out of 4197 reviews" "
Rating 4 - Poor. 138 out of 4197 reviews" "
Rating 2 - Terrible. 82 out of 4197 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Well maintained and managed. The view from our harbour facing room was beautiful. So many great dining options around the neighborhood.
Stayed 2 nights in Oct 2024

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luis Miguel

Stayed 6 nights in Oct 2024

10/10 Excellent

Keisuke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying
Stayed 4 nights in Oct 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there are some connivence store around the hotel . It would be awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kristie, Chilliwack

Stayed 1 night in Oct 2024

10/10 Excellent

Wehkwas

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tricia

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of activity but the hotel is a peaceful oasis.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and even got a early check in.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Not worth it.
For the $900 two night stay, it wasn't worth it. We had double beds, instead of queens. My husband went to the lobby one morning and asked if he could get a coffee and was refused. The breakfast cost us $100 for 2 adults and 1 small child, and the eggs were raw, hash browns were raw, and our silverware was used and dirty. The bathroom has mildew in the shower, and room service costs were extrordinary. It was the only place to stay during Supercross, and the price was raised because of this. NOT WORTH IT.
Stayed 2 nights in Oct 2024

10/10 Excellent

Faye

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the bay
Friendly, helpful staff. Had an early flight into Vancouver and they were very accommodating with an early check in. Only disappointment was the very overinflated prices for food and beverage in the lounge
Stayed 2 nights in Oct 2024

10/10 Excellent

Chiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the view is beautiful. The location is super convenient. The restaurant is very over priced, but lots of great dining options near by.
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffry James Medina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is under maintenance
Stayed 3 nights in Oct 2024

6/10 Okay

Brent Marie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kylah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jenna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool and hot tub were closed. We got screwed on parking because they changed their system and didn’t tell us at the front desk. When we addressed them about it they said there was nothing they could do. Not sure why you pay $500 a night when there is no amenities and parking is over $100 for one night.
Stayed 1 night in Oct 2024

6/10 Okay

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool cleaning sadness
Excellent hotel excellent room friendly staff. Extremely disappointed that the closure of the pool and hot tub was not conveyed as a dip was something we really looked forward to and is well advertised as a reason to stay there.
Stayed 1 night in Oct 2024

6/10 Okay

Serge

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024