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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Beach/ocean view
Lobby sitting area
View from property
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    2 min walk
  • Granville Street
    13 min drive
  • Vancouver Waterfront
    14 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed, View (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, View (Harbourview)

Superior Room, 2 Double Beds (Harbourview) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, View (Harbourview)

  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, View (Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Harbourview)

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from room

Pinnacle Hotel Harbourfront

Pool
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (5836)
The price is €173
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Pinnacle Hotel Harbourfront

About this property

Pinnacle Hotel at the Pier

Eco-certified North Vancouver hotel in Lower Lonsdale with a fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 13 minutes by car from Canada Place Cruise Ship Terminal and 14 minutes from Rogers Arena
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant – Overlooking the ocean, this restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1087 out of 1456 reviews" "
Rating 8 - Good. 252 out of 1456 reviews" "
Rating 6 - Okay. 72 out of 1456 reviews" "
Rating 4 - Poor. 15 out of 1456 reviews" "
Rating 2 - Terrible. 30 out of 1456 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place a must when at vancouver
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn, Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel/our room was impeccably clean. The staff were lovely and helpful. We were very happy with the lobby restaurant that offered a variety of interesting options and generous portions. On the way to the airport we realized that we had left our passports in the room safe. We were extremely tight for time and the staff helped us out by retrieving our passports and having them ready to pass them to us at the front desk. If it wasn’t for them, we wouldn’t have made the flight. Great hotel, excellent restaurant and awesome staff! 😊
Stayed 4 nights in Sep 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, and views!
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans

Stayed 1 night in Aug 2024

10/10 Excellent

Darlene Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The very best was the man who worked the afternoon shift during our stay. He was patient, kind, very friendly and helpful.Funny too! The very best!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and was walkable to many restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacquelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, the restaurant is pricey for breakfast and depending on the day the service could be a little slow. Overall a good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, I enjoyed my stay at the Pinnacle. Incredibly cleaned, staff is super friendly and provides the best customer service. The location was amazing, closed to the seabus, restaurants, coffee shops, pharmacy's you can find anything around here. Super safe!!! Since it is by the pier there could be noise but thats only because people love to hang out by this area that's what makes it soo safe and nice. Super recommend 👌
Stayed 3 nights in Sep 2024

6/10 Okay

david

Liked: Amenities
Coffee cups gross. Could see lipstick stains on one I use damp washcloth to wipe. It came out brown yuck
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to travel into downtown with plenty of dining options nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vivian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Room was clean and very comfortable beds. Felt safe. Good parking.
Stayed 1 night in Sep 2024

6/10 Okay

Guoan

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Friendly staff. Good ddrinks
Stayed 3 nights in Sep 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nicely appointed room with great view. All staff was very friendly. The only downside was the bed, which was a little hard for our tastes but we would definitely stay here again. There are tons of cool breweries and restaurants nearby and a nice pier.
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the security, close to many amenities. There were no comfortable chairs to sit on in room.
Stayed 3 nights in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
It's aq very nice hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, lots of restaurants, easy transportation with sea bus to get to Vancouver. Lots going on in harbour area and a great vibe. I always feel cheated when hotels charge guests for parking, this was $35 a night.
Stayed 3 nights in Sep 2024

6/10 Okay

Kamyar

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Had to ask to change a sheet during the room service. Had to pay for water to drink with coffee inside the room and they never told us there is a fee for parking
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location! Right next to the fun Shipyards area!
Stayed 4 nights in Sep 2024

10/10 Excellent

Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff members.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, view, pool & gym can’t be beat. Staff are pleasant and helpful. Surrounding shops & restaurants and museums excellent. And proximity to the seabus makes this the best spot to explore Vancouver without having to be in the busy downtown core. I will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view overlooking the harbour and skyline of downtown Vancouver.
Stayed 1 night in Sep 2024