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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Beach/ocean view
Lobby sitting area
Superior Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Lonsdale Quay Seabus Terminal
    ‪5 min walk‬
  • Vancouver Waterfront
    ‪14 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed, View (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, View (Harbourview)

Superior Room, 2 Double Beds (Harbourview) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, View (Harbourview)

  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, View (Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View (Harbourview)

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Pinnacle Hotel at the Pier

Eco-certified North Vancouver hotel in Lower Lonsdale with a fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Stanley Park and 13 minutes from Canada Place Cruise Ship Terminal
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant – Overlooking the ocean, this restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1207 out of 1630 reviews
Rating 8 - Good. 296 out of 1630 reviews
Rating 6 - Okay. 81 out of 1630 reviews
Rating 4 - Poor. 15 out of 1630 reviews
Rating 2 - Terrible. 31 out of 1630 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view
Such an easy location to get to from the airport. Yvr - skytrain - seabus - hotel. Restaurants, the lonsdale quay and shops all within walking distance. Would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Lauri

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lonny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed fr Grey Cup, half the price of hotels downtown with the 12 min seabus to get downtown just a way to enjoy the amazing water views and city transportation without looking for parking. Lonsdale Quey Had amazing food next door.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Pinnacle at the Pier was outstanding! First time we stayed on the north shore (vs. downtown Van). Service was excellent, atmosphere was posh but not stuffy. Very walkable, excellent view of the pier. Great cafe. Definitely would go again.
Stayed 1 night in Sep 2024

2/10 Terrible

Tejvir

Stayed 1 night in Oct 2024

4/10 Poor

Moko

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Several of us booked this hotel for 2 nights (3 rooms) and the experience was not good. Upon check-in the front desk was not friendly and I was really not impressed with the extra add on costs - for example all the added taxes and fees for room and extra taxes and fees on parking. We were unfairly treated because we did not book through hotel directly. We were charged extra for booking through Expedia and the most disappointing is that we tried to call first but could not reach the front desk so we booked online. The room was clean with a great view, but the bed and pillows were so uncomfortable that we barely slept. As well the bathroom had a glass wall with a blind that could be open from the outside, very creepy and strange. I could possibly understand if the blind was on the inside of the glass so if the person showering or having a bath wanted to open the blind to see out they could, but it was on the outside. I have never experienced a peep show room in what I thought was a classier hotel. When I inquired at the front desk why our room was more expensive and our parking was more expensive than our friends, the response at the front desk was an unfriendly "well you booked through Expedia so you don't get a discount and you don't receive the complimentary gift." And that was it, they walked away. I would not recommend this hotel to anyone, nor ever stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pinnacle at the pier is located in the beautiful Lonsdale Quoy, conveniently next to the sea bus. The staff are kind and accommodating and the rooms are really quite nice. It’s a great option for a stay really close to downtown Vancouver.
Stayed 2 nights in Nov 2024

10/10 Excellent

anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from our room 615. Staff helpful and very pleasant. Bar area and restaurant on site great places to eat. Lots to do and see in area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice choice for staying in North Van with lots of options for food, breweries and shopping nearby
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back again
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & facilities in a fantastic location all at a reasonable price. Have stayed here several times & will do so again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, nice room with views
Stayed 5 nights in Nov 2024

10/10 Excellent

Jatinder

Stayed 1 night in Oct 2024

10/10 Excellent

STACIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and beautiful area to walk around while feeling very safe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Arshdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well run, but the hallway carpet on the 6th floor is quite worn. Staff was very attentive and well-trained.
Stayed 4 nights in Nov 2024

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service
The property was accessible to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Regan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I knew this area of town existed before this. Truly a unique and amazing little community and just a short walk to the sea bus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024