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River Rock Casino Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Front of property – evening/night
Indoor pool
Front of property
1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing
1 Bedroom Marina View Suite (Casino Tower) | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • Richmond Night Market
    6 min walk
  • Aberdeen Centre
    19 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, soundproofing

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior
Sandman Signature Vancouver Airport Hotel & Resort
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4.0 out of 5, Very good, (2636)
The price is €161
for 1 night
includes taxes & fees
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Sandman Signature Vancouver Airport Hotel & Resort

About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
This smoke-free resort features 3 restaurants, a marina and a full-service spa. Additionally, a casino, an indoor pool and a fitness centre are on-site. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of River Rock Casino Resort's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Great Canadian Casino. 3 restaurants, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Indulge with massages, mud baths or body scrubs at Absolute Spa
  • Amenities include a meeting room, a conference centre and a car charging station
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and low noise level to the cleanliness and comfy beds
  • 13 minutes by car from Vancouver General Hospital and 15 minutes from Granville Street
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Curve Restaurant & Lounge – This restaurant only serves dinner.
Chopsticks – This restaurant serves breakfast, brunch, lunch and dinner. Open daily.
The Rock House – This restaurant only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Zios – On-site restaurant. Open daily.
Starbucks – This café serves breakfast, lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3068 out of 6581 reviews" "
Rating 8 - Good. 1813 out of 6581 reviews" "
Rating 6 - Okay. 914 out of 6581 reviews" "
Rating 4 - Poor. 478 out of 6581 reviews" "
Rating 2 - Terrible. 308 out of 6581 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wait for absent check in clerk was 1 hour. Alternative arrangements and notices and directions absent. Hospitality is not guest centred or problem solving Late checkout options are limited or absent. Room service delivery timing is poor and content inaccurate. There is no airport shuttle but one can get a train, subject to long waits an baggage. There are many other hotels in the area.
Stayed 1 night in Aug 2024

2/10 Terrible

amelissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not satisfied about their suite room too small space and doesn’t even have tub on it
Stayed 1 night in Aug 2024

2/10 Terrible

Tomislav

Disliked: Staff & service, property conditions & facilities
Terrible. Cheap. Stay away.
Stayed 1 night in Aug 2024

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there overnight, but we were pleased.
Stayed 1 night in Aug 2024

6/10 Okay

Shelly A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in good. Not enough towels for amount of guests. No pool towels. One guest harassed at casino entry for being intoxicated when in fact she was not, she is disabled with cerebral palsy, which was extremely embarrassing for her. Was very offensive.
Stayed 1 night in Aug 2024

6/10 Okay

IRENE JHO, Kent

Travelled with family
Need more staff at the front desk. Our check-in took forever before we can settled in to our room.
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Catherine, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Restaurant choices were horrible. Rooms okay but hotel across skybridge from casino resort. Confusing and difficult to navigate. Casino itself absolutely worst experience ever. All id did was change US$ to CAN$ and then back again. Never placed a bet or spent a dime.
Stayed 1 night in Aug 2024

10/10 Excellent

Zorina, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for food, attractions, transportation. Don’t have to go outside area if don’t want. Enough to do in hotel.
Stayed 2 nights in May 2024

6/10 Okay

Brodrick, Glenunga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jackie

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Joshua

Liked: Cleanliness
Very limited restaurants and parking smelt like piss
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

adam

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hidekazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

4/10 Poor

Jeff

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is showing its age, carpets in hallway ripped and lifting. Bathroom fixtures dusty and prints still on mirror the entire visit. Bathroom still had used linen hanging on curtain. Generally not clean for the price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
I’ve been going to this hotel for years and the service and quality have gone downhill. The employees are not friendly or engaging. No customer service skills. The buffet is terrible, food use to be fabulous. The lobby area was not clean and the carpets needs to be cleaned or replaced in the rooms. Very sad and disappointing because at one time, the hotel was a wonderful place to stay while visiting Richmomd, BC.
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down fall is my shower drain seem to be drain slow and couldn’t reach housekeeping for more towels.
Stayed 1 night in Aug 2024

2/10 Terrible

TUSHARKUM

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bed smell from room carpet
Stayed 1 night in Aug 2024