Shangri-La Vancouver

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Vancouver

Lobby
Property grounds
Bar (on property)
Outdoor pool, pool loungers
Balcony

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Vancouver Art Gallery
    6 min walk
  • Vancouver Convention Centre
    7 min walk
  • Pacific Centre Shopping Mall
    7 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    6 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, Balcony (Orchid)

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Balcony

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Executive Suite

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Shangri-La Vancouver

Luxury Vancouver hotel in Central Vancouver with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Shangri-La Vancouver offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps and body treatments.
Our customers tell us they can't get enough of Shangri-La Vancouver's great location. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Carlino
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, hot stone massages or body wraps at CHI, The Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Robson Street and 10 minutes on foot from Vancouver Waterfront
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Shangri-La Vancouver offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the luxury Shangri-La Vancouver. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
Carlino – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Shangri-La Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 846 out of 1002 reviews" "
Rating 8 - Good. 103 out of 1002 reviews" "
Rating 6 - Okay. 23 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aran

Stayed 2 nights in Aug 2024

10/10 Excellent

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing sanctuary in Vancouver
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Stayed 2 nights in Sep 2024

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

MORENIKEJI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Had the best time!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great restaurant. Very nice and quiet room.
Stayed 1 night in Sep 2024

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. Great location. Rooms are wonderfully designed and executed. Staff was willing to help and stayed in touch the exact amount to be attentive without overdoing it. This hotel really needs to be on everyone’s list.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

xiaojuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
feel like home
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, Seattle

Stayed 1 night in Aug 2024

10/10 Excellent

Young Wha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost impeccable! What I can suggest is to upgrade TV because it seems to be an outdated mode in comparison with other hotels. Other than this, we truly enjoyed staying in the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sue

Stayed 1 night in Aug 2024

10/10 Excellent

BAHRAM, Foster City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

David Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a special hotel and we had a wonderful experience staying there. It's elegant but very understated. We feel lucky to have discovered it.
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

6/10 Okay

jason

Travelled with partner
Liked: Cleanliness, staff & service
Excellent staff although we felt nobody was really around which seemed odd. But, definitely readily available on request. Our room felt outdated and cheaply furnished considering the price per night. Bathroom is beautiful however and the features throughout were innovative.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shops and walking distance to coal harbour.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
The service is amazing. Everyone went above and beyond to make sure we had a fantastic experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

RAY ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and helpful. We truly enjoyed our stay. The manager’s personalized letter was an icing on top! Thank you so much!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Harjot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the presidential suite and it was the best stay. Their service was amazing. We celebrated our wedding anniversary and they gave us some champagne and a cake for celebrating
Stayed 1 night in Jul 2024