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SureStay Plus by Best Western Coquitlam

2.5 star property

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Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Seasonal outdoor pool
Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Lougheed Town Centre
    ‪3 min drive‬
  • Hard Rock Casino Vancouver
    ‪4 min drive‬
  • Simon Fraser University
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver
Along with a fitness centre, this smoke-free hotel has a sauna and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature premium bedding. 50-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and spring water baths. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at SureStay Plus by Best Western Coquitlam, you'll be within walking distance of Lougheed Town Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute drive from Hard Rock Casino Vancouver and 9 minutes from Simon Fraser University
  • Pets welcome for a fee
SureStay Plus by Best Western Coquitlam offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at SureStay Plus by Best Western Coquitlam. Free self parking is available.

This Coquitlam hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 15 April and close on 15 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 973 reviews
Rating 8 - Good. 390 out of 973 reviews
Rating 6 - Okay. 228 out of 973 reviews
Rating 4 - Poor. 91 out of 973 reviews
Rating 2 - Terrible. 67 out of 973 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and clean with breakfast nice staff ,can beat it for the price!
Stayed 1 night in Jan 2025

10/10 Excellent

Nilesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Zamantha

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel was disappointing; everything felt old and outdated. We booked a room with a hot tub, but we couldn’t use it because it was broken. It had a small hole with glue poorly trying to cover it. Definitely wouldn’t recommend unless major renovations are made.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Nice and close to work
Stayed 2 nights in Jan 2025

6/10 Okay

Mini

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean.
Stayed 2 nights in Jan 2025

6/10 Okay

trevor

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

6/10 Okay

Marco

Travelled with partner
Liked: Staff & service
The room was missing the tissues and sheets had some stains on and the door in the washroom needs wd40 it creaks alot other than that was cozy
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Melody

Stayed 1 night in Jan 2025

8/10 Good

Lani

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Shahin M

Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a convenient place to stay last minute. There was no way to sign on to our Netflix or other streaming accounts, no way to play any music, and the cleanliness in the bathroom was pretty bad. There was mold and mildew all over the ceiling of the bathroom. It was petfriendly for a fair price.
Stayed 1 night in Dec 2024

10/10 Excellent

Shpejtim

Stayed 1 night in Dec 2024

6/10 Okay

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities
Super friendly staff place is clean just a little dated
Stayed 1 night in Dec 2024

2/10 Terrible

Prabhjot

Disliked: Cleanliness, property conditions & facilities
There was so much smell of cigarettes . Every corner of the hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty sticky floor through-out room. Card to room did not work when returning to room. breakfast terrible.
Stayed 3 nights in Dec 2024

8/10 Good

Malcolm

Stayed 1 night in Nov 2024

2/10 Terrible

Kyungtae

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked stated that there are a microwave and a fridge. However it turns out that there are no microwave. The receptionist did not do anything about it and neither did she apologized for the discomfort caused. Also there was a damaged and popped out plugs with loose connection which is a huge fire hazard. Tje receptionist once again did not even apologize and reacted in a tone of "so what?" She also lied that the entire hotel was booked up and there isn't a single room that I could switch to when I was able to see other rooms as well as 5 other rooms with a microwave and a fridge. They also sent up a technician to fix the broken plug hours and hours later at the most inconvenient time disturbing my rest. The entire hotel reeked of cigarettes even when my room was smoke free, as well as having pillows smelled like it was not changed after use. Overall, I will neve return to that garbage and I recommend that others do not as well. It is unbelievable that a place like this exists. Terrible place!
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with group
It was a great stay here, breakfast was good and theres a bus stop just in front which was very convenient! Only troubles were that we found two small bugs in our room and the toilet was leaking water. We did inform the front desk staff twice but was never checked. Aside from that it was a nice stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Dawn

Liked: Staff & service
Disliked: Property conditions & facilities
It was ok. Maintenance is really needed. Old jacuzzi with tape holding the access panel on. Really small toilet. Bed was comfortable. Flooring broken. If you just need a place to sleep for the night it’s fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandeep

Stayed 2 nights in Nov 2024

2/10 Terrible

Jack

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were many areas that showed a lack of maintenance, the breakfast area with pails catching the roof leaks, musty smells though out, to the room with a yellowing masking tape patch on the bath tub. It would appear they have no regard for their clients comfort and rest as the police were banging on the neighbours door at 1am for a good hour, no compensation offered.
Stayed 1 night in Dec 2024