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SureStay Plus by Best Western Coquitlam

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Exterior
Outdoor pool
Property amenity
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Parking available
  • Pet-friendly

Explore the area

Map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Lougheed Town Centre
    3 min drive
  • Vancouver Golf Club
    3 min drive
  • Hard Rock Casino Vancouver
    4 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    43 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed) | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Family Suite, 2 Queen Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, blackout curtains, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver
Along with an outdoor pool, this smoke-free hotel has a sauna and a 24-hour business centre. Continental breakfast is free. Other amenities include WiFi in public areas, self parking and a business centre.
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature premium bedding. 50-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and spring water baths. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at SureStay Plus by Best Western Coquitlam, you'll be within walking distance of Lougheed Town Centre. Enjoy features like free breakfast, plus an outdoor pool and a 24-hour business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a steam room and a sauna
  • Just a 4-minute drive from Hard Rock Casino Vancouver and 9 minutes from Simon Fraser University
  • Pets welcome for a fee
SureStay Plus by Best Western Coquitlam offers its guests an outdoor pool and a sauna. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business centre on site. Free breakfast is served daily. SureStay Plus by Best Western Coquitlam also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee.

This Coquitlam hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free RV/bus/lorry parking on site
  • Covered parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 168 out of 881 reviews" "
Rating 8 - Good. 369 out of 881 reviews" "
Rating 6 - Okay. 206 out of 881 reviews" "
Rating 4 - Poor. 80 out of 881 reviews" "
Rating 2 - Terrible. 58 out of 881 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
People smoking in adjacent rooms. People talking loudly in hallway. People knocking on door looking for “Mike”?
Stayed 2 nights in May 2021

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
I usually look at the reviews and for whatever reason this time around, I didn’t and regretted it. Although the room appeared clean, the sheets were not. I normally check for bedbugs at every hotel I stay at and thankfully there were none. There was some sketchy things happening and people hanging around the parking lot. Don’t stay here.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is like a homeless shelter! During the night I woke up several times because other guests were swearing at each other!! I'm glad that I did not bring my family and I was alone!!
Stayed 2 nights in Mar 2021

2/10 Terrible

SHANAZ

Stayed 5 nights in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The room was very clean.. however the elevator, and common areas like the hallways were filthy. I was worried when I arrived but the room was excellent.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so disgustingly dirty that we left after one night - blood drops on the floor and sheets, pillows stored under the bed (on the dirty ground), food left in fridge, freezer didn’t work, urine on the toilet seat. No manager available to help, and when the manager was in the following morning he didn’t care about the condition of the room - just said it wasn’t his fault because he wasn’t there. I would highly recommend staying anywhere but here - we switched to the Executive Plaza just up the road, it’s a great hotel, clean, closer to everything... and cheaper!!
Stayed 13 nights in Feb 2021

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid $120 / n for what felt like a $50 ultra budget hotel. Place was really gross - found sticky red food residue (I hope) on my coffee table and desk. Common areas (eg halls, elevator) didnt seem to have been cleaned in days and smelt like ashtrays. Seemed to be being utilised as low income housing or something??, which is a great cause, but perhaps don’t try masquerade as a semi decent hotel at the same time.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Snot on the walls, hotel smells cigarette smoke People around building particularly outside hiding in shadows some safety concerns For 100 a night I really expect more from best western
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff! Good breakfast too!
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I had exposed wiring on the wall in my room, plus people were smoking inside and my room was non-smoking.
Stayed 11 nights in Nov 2020

4/10 Poor

Catherine, Calgary, AB

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
I knew i wasn't going to be staying in a four star hotel and when we arrived, the room looked like a standard hotel room. We did have a pet friendly room because our little dog was with us. However, spilled water on the laminate flooring was sopped up with a white facecloth and the result was a black face cloth. I showed the face cloth to the manager and he said it was just a bit of dust. We later found a toenail clipping on the floor and I didn't even bother telling the manager because he already argued that his girl cleans the floor of every room. I just won't ever stay there again. Apparently my cleanliness standards were too high for this hotel.
Stayed 2 nights in Oct 2020

8/10 Good

Howard

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to request a new room as soon as we arrived as there was hairs all over the sink and counter in the bathroom. Would have been nice to know Free breakfast was just a piece of fruit and a cookie.
Stayed 1 night in Sep 2020

6/10 Okay

Addyo, Campbell River

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Easy to access. There were some less than desirable people hanging around the hotel.
Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020

6/10 Okay

ben

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Steve, Vernon bc

Travelled with partner
Liked: Staff & service, property conditions & facilities
By the highway in a rougher area plus to have to drive to get anything
Stayed 1 night in Sep 2020

8/10 Good

Reynold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020