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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Lobby
Winery

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Robson Street
    ‪4 min walk‬
  • Granville Street
    ‪5 min walk‬
  • St. Paul's Hospital
    ‪5 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 King bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1 King bed)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Classic)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (2 Queen beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Queen beds)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Classic)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Classic)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairmont Hotel Vancouver

Pool
Pet-friendly
Kids pool
Restaurant
4.4 out of 5, Excellent, (1923)
The price is €326
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Fairmont Hotel Vancouver

About this property

The Sutton Place Hotel Vancouver

Eco-certified Vancouver hotel in Central Vancouver with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the spaciousness and comfy beds to the overall comfort and cleanliness
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 1 2025 to February 8 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2087 out of 3101 reviews" "
Rating 8 - Good. 609 out of 3101 reviews" "
Rating 6 - Okay. 226 out of 3101 reviews" "
Rating 4 - Poor. 103 out of 3101 reviews" "
Rating 2 - Terrible. 76 out of 3101 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nelia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoking area feels safe and is lit up!
Stayed 3 nights in Oct 2024

2/10 Terrible

Treska

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hélène

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a dream come true for me, I had promised myself as a debt-ridden student 50 years ago that one day would see me staying at a Sutton Place hotel. Great stay, great food
Stayed 3 nights in Oct 2024

4/10 Poor

Ludmila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older hotel, room was very small and dusty, carpet in the room looked like it needed deep cleaning, lobby was pretty, concierge helpful ( they tried to help me with a flat tire service), overnight parking is crazy expensive (50CA), pool water is cold, hot tub was very hot and got crowded, location is pretty good with eating places around and a decent grocery store next door. Most likely will not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff were amazing!!
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and felt very safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We always love staying at the Sutton:)
Stayed 3 nights in Oct 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff Outstanding location
Stayed 2 nights in Oct 2024

10/10 Excellent

Forest

Stayed 3 nights in Aug 2024

8/10 Good

Luis, EL PASO

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 2 nights in Sep 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is great. It’s walkable to many restaurants and shops. They have great services. I love that they provide umbrellas to all guests when it’s raining. The lobby is beautiful and the room was very clean. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, feel welcome and cared for here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Forest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely
Have stayed at the Sutton many times. It's always good. We drove with an EV and had an easy time charging since they added more chargers. Parking always easy despite downtown Vancouver. Location is perfect for walking, only a tad hard to get in/out via car. Probably the only bad thing there is the ventilation can be rather loud depending on the room. Never enough to affect sleep though. Oh, and the pastries at Boulevard are REALLY good. Like the rest of the food is good, but kinda pricey. The pastries are worth.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Would stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property for its great location and nice room. However we found the bedding to be very cheap and uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful hotel, the most comfortable bed and pillows. The only one thing is wish it had was a mini fridge that we could use instead of one that only had drinks to purchase.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent hotel. Quiet and comfortable. Staff were attentive and efficient. Breakfast in the restaurant (Eggs Benedict, espresso coffee and orange juice) was disappointing and expensive, but that is normal in hotels. Stay here, but do yourself a favour and walk to a real cafe for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton Place Hotel Review
Our stay at the Sutton Place Hotel was great. The staff are all very welcoming and accommodating with any requests. Housekeeping did a fantastic job at maintaining the rooms during our stay. Overall, great experience for our business trip and would definitely recommend it to everyone.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very comfy bed and very clean! Great area that’s walking distance to the metro and lots of shops and restaurants. They were gracious enough to upgrade us which was a huge plus!
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying at the Sutton😊😊
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff. The room was clean and the bed was very comfortable. We will recommend this hotel to everyone. We will come and stay again.
Stayed 1 night in Oct 2024

8/10 Good

Wesley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I have been staying at Sutton for a number of years and this time around, the rooms are looking like they need a little TLC. My one bedroom suite had brown stains on the carpet, including the bath mat. I didn't feel like the room was clean enough from the prior guests and I will consider trying somewhere else next time.
Stayed 1 night in Oct 2024