Hotel with a 24-hour front desk, a short walk to St. Mark's Square
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Aqua Palace Hotel offers 26 accommodations with minibars and a safe. LCD televisions come with satellite channels.
Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Aqua Palace Hotel. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
Free WiFi
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Services include babysitting, dry cleaning/laundry and a concierge
Just a 3-minute walk from St. Mark's Square and 4 minutes on foot from Rialto Bridge
Train station pick-up shuttle service available for a fee
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, express check-in, and room service (during limited hours).
This 4-star Venice hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Train station pick-up shuttle (surcharge)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
A bar/lounge
Family friendly
Babysitting (surcharge)
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
LCD TV with cable/satellite channels
Food and drink
Electric kettle
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 60.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 15 per person
Rollaway bed fee: EUR 60.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1EVBHWRZ7
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice
Aqua Palace Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had an amazing stay at Aqua Palace - lovely spacious rooms with more traditional decor. It was located well; 5min walk from the Rialto water bus stop and another 5 mins the other way to St Marks Square. There were lots of shops, restaurants etc. nearby.
We had 2 room types, both with canal views. The deluxe double view was much nicer straight down the canal with the triple room less desirable as you had to put your head out the window to see the canal.
A real great property, friendly and attentive staff. Breakfast had more the enough options and was of a very good quality. Rooms were very comfortable and cleaned daily.
We would go back!
It was a real treat to stay in such an elegant, timeless hotel. The staff was friendly and so helpful. The location was convenient and very walkable for the surrounding points of interest. Our room was cleaned daily, and we never even saw the housekeepers! The service at this hotel was excellent!
This is the perfect location to stay in order to tour Venice. It is close to all the attractions. I had a great stay the staff was awesome and the hotel was great.
The staff was extremely friendly and accommodating. The property is conveniently located. Lello was a wealth of information and conversation. I have no doubt I will not stay anywhere else in Venice again. Only the Aqua Palace!
Amazing hotel centrally located in the center of Venice. Great location that is centrally located but also on a quiet street. Hotel was incredibly quiet in the evening. Service and attentiveness of the staff was excellent. Easy access to 3 main business streets with several great restaurants and cafe’s within 5 minutes.
All staff was friendly and helpful, especially Lello the bar manager for excellent service, recommendations, reservations etc.
Breakfast was a perfect selection of items, fresh pasteries, mimosas…. I know where I will be staying again next time in Venice!
Front desk people were great, but eating breakfast had a really bad experience. We paid at the front desk for breakfast and the staff who were serving for breakfast treated us like we had came in there and sat down and just started to eat. They really treated us like we had stolen the breakfast until it became and issued and very unpleasant. Did not apologize at all when they found out that we had paid for the breakfast try to make it seem like they was doing us a favor but saying I can pay for one breakfast and that’s it. They didn’t even try to find out if we had paid or not just assumed we didn’t and therefore treated us accordingly very nasty, but besides them everything else was ok.