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4.5 out of 5

"Staff were very friendly and welcoming. The rooms very clean and comfortable bed. The bathroom had a lovely big shower and was well appointed. The bre ... " More

By a verified traveller on Thu 09 May 2019

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Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Hot Tub (Red)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Canal View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Studio Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Carnival Palace Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Jewish Museum of Venice. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by car from Port of Venice and 10 minutes from Piazzale Roma

Carnival Palace Hotel ratings based on 25 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carnival Palace Hotel

Everyone (15) Couples (7) Family (2)
5 out of 5
Staff were very friendly and welcoming. The rooms very clean and comfortable bed. The bathroom had a lovely big shower and was well appointed. The breakfast was tasty and filling

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Elisa - Front Desk

Dear Guest, We always appreciate when our Guests found a welcoming and friendly service from all our Staff. Our rooms are ideal for all who wants to come for 1 day only or for a long holiday: clean and comfortable. We'll see you for your next visit to Venice at the Carnival Palace! Thank you very much and best regards.

4 out of 5

Posted by on 15 Apr 2019

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Comment from Hotel Management

19 Apr 2019 by Elisa - Front Desk

Dear Guest, Thank you for leaving a good score! Best regards

5 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Elisa - Front desk

Dear Guest, It will be a pleasure to see you again as you had a very good stay! Best regards

4 out of 5

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Elisa - Front Desk

Dear Guest, We appreciate your positive feedback and hope to see you again! Best regards

5 out of 5
Accueil très chaleureux, personnel au petit soin. Excellent hôtel

Posted by on 8 Mar 2024

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Comment from Hotel Management

8 Mar 2024 by Maddalena Collavini

Dear Raja,Thank you very much for your kind feeback, it is very important for us!We are looking forward to welcoming you again in Venice and wish you a wonderful day.Best Regards,

5 out of 5
Very friendly staff, nice and clean hotel, quiet location

Posted by on 6 Oct 2023

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Comment from Hotel Management

7 Oct 2023 by Maddalena Collavini

Dear Oliver,We would like to thank you so much for sharing these kind words here on Expedia. We are glad to see that our hotel managed to meet your expectations, and we are looking forward to welcoming you back soon.Warm Regards

5 out of 5
Ein wunderschönes Hotel an top Lage; ruhig und doch zentral. Sehr nettes, zuvorkommendes Personal und tolles Frühstück. Die Suite war phänomenal!

Posted by on 30 Nov 2022

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Comment from Hotel Management

13 Dec 2022 by Jacopo Trevisan

Dear Daniela,We would like to thank you so much for sharing these kind words here on Expedia. We are glad to see that our hotel managed to meet your expectations, and we are looking forward to welcoming you back soon.Best Regards

5 out of 5
Sehr schön gelegenes Hotel, sehr freundliches Personal, sehr sauber. Rundum sehr zufrieden

Posted by on 14 Oct 2020

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Comment from Hotel Management

22 Jul 2022 by Jacopo Trevisan

Dear Guest, First of all, thank you for choosing Carnival Palace for your stay in Venice. Reviews like yours really make us delighted, thank you for recommending us here on Expedia, we really appreciate that. We definitely looking forward welcoming you again in the future, Best Regards

5 out of 5

Posted by on 23 Sep 2020

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Comment from Hotel Management

22 Jul 2022 by Jacopo Trevisan

Dear Guest, We would like to thank you for sharing your experience here on Expedia, Looking forward to welcoming you back. Kind Regards

5 out of 5

Posted by on 17 Sep 2020

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Comment from Hotel Management

22 Jul 2022 by Jacopo Trevisan

Dear Guest, We would like to thank you for sharing your experience here on Expedia, Looking forward to welcoming you back. Kind Regards

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Carnival Palace Hotel. This 4.5-star Venice hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Porto Marghera Station (5.9 km / 3.7 mi)

Room Amenities

Carnival Palace Hotel offers 67 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Digital televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Electric kettle
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Children's slippers
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11 for adults and from EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carnival Hotel
  • Carnival Palace
  • Carnival Palace Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Venice
  • Hotel Carnival
  • Hotel Carnival Palace
  • Palace Carnival
  • Carnival Palace Hotel Hotel
  • Carnival Palace Hotel Venice
  • Carnival Palace Hotel Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.