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Certosa Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Certosa Hotel

Garden
Interior detail
Triple Room | Desk, iron/ironing board, free WiFi
Property grounds
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Room service
  • Air conditioning

Explore the area

Map
Isola La Certosa, Venice, VE, 30100
  • Giardini della Biennale
    24 min walk
  • Bacino San Marco
    24 min walk
  • Venetian Arsenal
    28 min walk
  • Venice (VCE-Marco Polo)
    163 min walk

Room options

View all photos for Single Room

Desk, iron/ironing board, free WiFi

Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

About this property

Certosa Hotel

Hotel with free local shuttle, near St. Mark's Square
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, a meeting room and laundry facilities.
Certosa Hotel offers 18 accommodations with complimentary bottles of water and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Certosa Hotel, you'll be within walking distance of Via Garibaldi. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy garden views while dining at Il Certosino
  • Buffet breakfast offered for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Free local-area shuttle service
  • Pets welcome free of charge (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Certosa Hotel.

This 3-star Venice hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Il Certosino – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee: EUR 9 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Il Certosino

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 1 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.00 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 1 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Certosa Hotel
Certosa Hotel Venice
Certosa Venice
Certosa Hotel Hotel
Certosa Hotel Venice
Certosa Hotel Hotel Venice

Certosa Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 53 out of 153 reviews" "
Rating 8 - Good. 79 out of 153 reviews" "
Rating 6 - Okay. 16 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

8/10 Good

XimenaGomez, Tucson AZ

Liked: Room comfort
This hotel is really far from the city, in vaporetto is like a 15 min ride to the St. Mark Plaza. But is really nice and relaxing place away from the noisy city. when we got there they inform us the bar was open til 12 but on two separate occasions they told us they were close and it was like 8pm. The men in charge (manager I assume) was really nice but the lady in the 'cafe' was really mean and rude towards her own employees which I really dislike. She yelled at them in front of us. The property has a really big front and side patios to walk, the rooms are small and tight and the shower is the smallest that I have experienced in Italy I had to open the door to soap my feet. Breakfast was nice better than most places.
Stayed 2 nights in Jul 2018

8/10 Good

AntounetteMacke, Venice Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful ,, my room was in good condition with a jacuzzi tub !! I had a wonderful stay
Stayed 2 nights in Jul 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet From the Chaos
Was a very quiet island; no restaurant at the hotel was a problem. Very helpful staff; however, was confusing to get to and from Venice with the water buses (vaporetto).

6/10 Okay

Santosh

Liked: Cleanliness, property conditions & facilities, room comfort
Venice
Overall enjoyed my stay, particularly local area was stunningly beautiful, it was my first trip to Venice. As the hotel is in an island, getting to and from the city late night could be tricky. Hotel provided a boat service on two nights, that was really helpful. Gentleman at the desk in nighttime was extremely pleasant and willing to help us . My single room was too small, access to tea,coffee and hot water was limited. Breakfast was only served after 8am, had to miss breakfast when I had to leave early.
Stayed 5 nights in Oct 2017

10/10 Excellent

Adel, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple and clean hotel with very nice staff
I stayed at Certosa for 3 nights, hotels location is unique yet close to central Venice and surrounding islands..very friendly, informative and nice staff
Stayed 3 nights in Oct 2017

8/10 Good

Bob, Orlando FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet location
Easy boat ride from airport/cruise terminal. Location quiet location (awake to birds singing and green grass, pesky mosquitoes too) on another island (short pubic boat ride to Venice proper) that houses a marinara and a kayaking outfit where you can kayak the canals or bay (recommended). Room was nice, clean, large bathroom with show and tub (jacuzzi portion of tub inop). Bed was comfortable. On sight restaurant and bar. Food and price was good. Mosquito issue in restaurant, as doors are kept open. Nice out door seating for both bar and restaurant, breeze keeps mosquitoes away. Easy check in, check out. Only one clerk, could take a few minutes if busy. Clerk provided a great map and description of public ferry system!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff - boat came to pick us up after services had finished at no cost.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a calm environment. Easy to get to everywhere if you buy the pass for the ACTV boats. Internet is not that fast and connection stops quite often. Breakfast are good but a bit expensive for what you get. 9 Euros
Stayed 3 nights in Sep 2017

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
Only stayed here for one night. Was meant to arrive in the afternoon, but my flight was diverted due to a lightening storm and I didn't arrive until 9pm. Staff were great - I rang earlier to let them know I was delayed and my estimated arrival. Once I got there, I was quickly checked in and directed to the restaurant for a late dinner. The room I booked was simple, but very clean and comfortable. As the hotel is located on Certosa it has a very exclusive feel and plenty of grounds to wander round.
Stayed 1 night in Jul 2017

8/10 Good

Anneve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly receptionist, beautiful location!
I loved where the hotel was located, it was near beautiful scenery and even more beautiful yachts! The receptionist was very accomdating and super friendly. He walked through how the boats worked on the island which had me at ease when I traveled later in the night.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Something Different
Pros: 1. located in isolated island, very peaceful if you want to run out of the crowd 2. clean rooms 3. friendly staffs 4. bar and location very cool 5. free shuttle service after mid night (though I do not have to use it) Cons: 1. Wi - Fi not dependable and very slow 2. restaurant does not have many choices 3. nothing around other than hotel its restaurant and the bar 4. BBC and CNN are the only english channel
Stayed 3 nights in Jul 2017

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Room too small, good location
The island is great, we see the sunset when waiting the boat
Stayed 1 night in Jul 2017

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic quiet island getaway
Excellent service from very friendly and warm staff, delicious meal in restaurant. Hotel itself is fairly basic but very clean and comfortable. Nice quiet island perfect for a romantic get away. But check travel times with knowledgeable staff.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly, peaceful place
Really lovely staff. Good value. It's a little out of the way but very peaceful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, a bit away from the city, but you can easy travel by public boat.

8/10 Good

Piyush, Bahrain

Liked: Staff & service, room comfort
Nice island stay
The hotel offers serene surroundings of a laid back island. The way to the hotel from the nearest boat stop is beautiful especially when you cross a walking bridge over the sea. Restaurant serves limited options and for limited timing. In fact reception desk also operates for a limited timing. The transport to the hotel is difficult at night when you are using public transport. The lawns are not well maintained. There is no room service.

10/10 Excellent

Demetrius, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Space to recharge
After years of staying in dirty, overpriced hotels in Venice itself, I decided to try something different. I gravitated towards Certosa Hotel for its high ratings and interesting location and I must say that it exceeded all my expectations. Isola la Certosa is about a 5-minute boat ride from the nearest stop in Venice proper (and about 10-15 minutes from San Marco). Though it may sound like an annoyance, having this little buffer is something that I welcomed. Venice itself is a beautiful place, but overwhelming to say the least. Eventually, you will tire of constant crowds, knickknack stands, and pizzerias blocking you at every turn. Returning in the evening to an island that has nothing but your hotel, its restaurant+cafe, and a nature preserve is a good way to reset yourself for the next day. Boats run very frequently and, when they aren't running due to scheduling or excessive fog, the hotel has a free shuttle service to near the Sant'Elena stop in Venice.

2/10 Terrible

Tzvi

Disliked: Staff & service, property conditions & facilities, room comfort
Outrageous!
After spending over an hour 'sailing' to this '3 star' hotel from the train station at 1 am, I was horrified to discover a room smaller than a penitentiary cell, with no towels, no heating, no hot water and not even toiletries. Given the late hour there wasn't anyone to talk to since reception desk was closed. I had a room booked for few nights, however I took off the next morning without looking back. This experience will hunt me for a while.

6/10 Okay

Shan Yi

location is alittle off the main venice island
The receptionists were very helpful, location is alittle off the main venice island

8/10 Good

virna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Venice island
It's an oasis away from Venice's tourism, after a day exploring the city. It looks like you're in another place. Beautiful little island, easy to travel by vaporetto. Very helpful staff. Good value for money. Room is simple but clean and functional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Hotel, Room as advertised
Lovely location with plenty of means to get to the other islands. No problem with vaperetti stopping when needed. Room was quite basic, but probably deserves the 3* that it was advertised at. So no complaints. Wiuld stay again.

8/10 Good

ilse, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet
Nice to get away from venice's hustle and bustle. A bit of a ride but I loved the boat rides to and from the hotel. Super friendly and efficient staff. To take vaporetto 4.1, go out the train station, walk to the left towards the river. 4.1 is located there, not towards the right with all the others. The ticket booth for 3 day tickets is on the square to the left as you exit the train station.

8/10 Good

Ziabuddin

Liked: Cleanliness, room comfort

10/10 Excellent

gregory, South Africa now resident in London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an unforgettable experienceS
it was a totally different experience for me ;the surroundings being different to what I expected ; the hotel staff were warm and welcoming and helpful and added to a most enjoyable holiday. the hotel is well run and service excellentan