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Hotel Castello

3.0 star property

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Photo gallery for Hotel Castello

Exterior
Interior detail
Breakfast buffet
Shower, free toiletries, hair dryer, bidet
Double Room | Down duvets, minibar, in-room safe, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Castello 4365, Calle Del Figher, Venice, VE, 30122
  • Bridge of Sighs
    ‪1 min walk‬
  • Riva degli Schiavoni
    ‪1 min walk‬
  • St. Mark's Square
    ‪2 min walk‬
  • Venice (VCE-Marco Polo)
    ‪129 min walk‬

Room options

View all photos for Twin Room

Twin Room | Down duvets, minibar, in-room safe, laptop workspace

Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, laptop workspace

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, laptop workspace

Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Room

Antico Panada

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.5 out of 5, Good, (1009)
The price is €120
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Antico Panada

About this property

Hotel Castello

Hotel with a 24-hour front desk, steps from St. Mark's Square
A 24-hour front desk, a front desk safe and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Hotel Castello offers 26 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Castello's great location. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas is available.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Mark's Square and Bridge of Sighs
Hotel Castello offers its guests multilingual staff and a front desk safe. WiFi is free in public spaces.

This 3-star Venice hotel is smoke free.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Renovations and closures

This property is closed from 13 January 2025 to 31 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1WD2RXRV5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Hotel Castello Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 232 out of 650 reviews
Rating 8 - Good. 254 out of 650 reviews
Rating 6 - Okay. 105 out of 650 reviews
Rating 4 - Poor. 38 out of 650 reviews
Rating 2 - Terrible. 21 out of 650 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
I booked a room at this hotel to spend a night after a day in Venice. The room was not expensive so I was not expecting luxury. The room was dated but fine for somewhere basic to sleep after a busy day exploring. What it really has going for it is the location, its approx a 5 minute walk from St Marks Square and felt safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay in Venice and plan to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located wonderfully close to St. Mark square.
Stayed 3 nights in Oct 2024

2/10 Terrible

Liliana

Stayed 1 night in Oct 2024

10/10 Excellent

Egor, Elko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, working air conditioner, friendly stuff and 24-hours reception, good coffee and breakfast. All we needed. Rooms rather small but feels venetian
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled horrendous
The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Towel on the floor trying to mask the smell of vomit
Sleeps 3-4
Bathroom had enough room
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilquis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Access to everything. Good breakfast and good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacous enough as well as the bathroom. The staff was fabulous and the breakfasts were great. It would have been nice to have it included in the price of the hotel (as many others we stayed at had included) We walked everywhere and the vaparetto location was very close when we went to go the Murano and Burano. The staff was very helpful to answer all our questions and the breakfast and cleaning staff were excellent. Thanks for the nice stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was lovely. The staff was friendly and accommodating, and the room was spacious and clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriela, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are smaller, but this is normal in Venice. Very clean and just behind the Doge's Palas. Super located, and lots of restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charlene, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to St Marco’s square
Stayed 1 night in Sep 2024

2/10 Terrible

Roxana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Creepy hotel
Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Stayed 3 nights in Sep 2024

6/10 Okay

Ibraheim

Travelled with family
Need to work more on cleaning, the sheets had stains and the blanket had some weird spots on it like gum sticking
Stayed 2 nights in Sep 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice room and the staff were very friendly. I think people dined elsewhere as I never saw anyone in the dining area for breakfast or dinner. We came back with a to go box since I couldn't finish my meal and he informed us that we could not eat in our room. We could store it in the refrigerator but we would need to come to the dining area to eat. That was a little odd, I'm 55 and have never been told I can't eat in the room. Bathroom may have been the smallest of our trip, but room was very clean and beautiful. We were asked to settle up our bill the night before we checked out, which was fine, and made an easier day when we left. Again, very friendly staff, and clean. One note with Venice and this location, I may be a touch hesitant on staying here as a solo traveler only because of the narrow side street it was on, but staying alert and aware of your surroundings it would be fine.
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Einat

Stayed 3 nights in Aug 2024

4/10 Poor

Raj

Travelled with partner
Disliked: Cleanliness, amenities
This place looks ok It is not expected in photos. Room are very small and not enough space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly and attentive. Breakfast room was so nice and comfortable, breakfast and coffee were , price very reasonable. Room and hotel reflected the era with venetian style. Room was a good size and bathroom very updated. Grazie Mille Hotel Castello!
Stayed 2 nights in Sep 2024

6/10 Okay

Kandell

Liked: Cleanliness
Location was good but room left much to be desired.
Stayed 3 nights in Sep 2024

8/10 Good

Trystain, Broomfield

Travelled with partner
Although common for many of the places we stayed in Europe, hard mattress and 4th floor without an elevator was difficult. Small but clean room. Bathroom updated. Breakfast for 10€/ea was cereals, breads, yogurt and coffee, tea and juices. Location was about 1-2 minutes walk to the harbor and St Mark’s.
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
It was close to Marco square. Staff were friendly and helpful. Location was good (in the hub but just off the really busy. Had character though a little dated.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Castello is full of old world charm from the heavy brass century entry doors to the ornate Venitian glass chandeliers and old Italian style furnishings and room decor. I LOVED the roof deck for grabbing a glass of wine and relax from the busyness of the day. Hotel Castello is exactly what I needed in Venice. I also felt perfectly safe as a female solo traveller. There is only a restyfor breakfast but that isn’t a problem in a city like Venice. I wouldn’t advise Castello to people who can’t walk stairs though as stairs are involved in navigating the property.
Stayed 3 nights in Sep 2024