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4.5 out of 5

"The hotel is very conveniently located. Our room had wonderful views over the lagoon, but facilities felt a little dated and the room would benefit fr ... " More

By a verified traveller on Tue 29 Aug 2017

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Grand Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Exclusive Suite, Canal View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Lagoon View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Exclusive Suite, Lagoon View (Damasco)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropole Venezia. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with facials, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Within a 10-minute walk of St. Mark's Square and Doge's Palace
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Metropole Venezia ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Metropole Venezia

Everyone (1) Couples (13) Family (5)
4 out of 5
The hotel is very conveniently located. Our room had wonderful views over the lagoon, but facilities felt a little dated and the room would benefit from some refreshment.

Posted by on 29 Aug 2017

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5 out of 5

50th Birthday Treat

This hotel was absolutely fabulous! Perfect position, just over 5 mins walk to St. Marks Square. Accommodation was gorgeous, and very clean and comfortable. On arrival the staff who we met were very nice and helpful, nothing was too much trouble. This continued throughout our stay. We went to the bar/restaurant 2 nights running as the atmosphere and service was excellent. The staff in the bar were very friendly and good at what they do. Can't wait to go back to Venice and when we do this will be the hotel we choose.

Posted by on 6 Apr 2015

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5 out of 5

Great 60th gift.

A great hotel with really pleasant and caring staff. Can't find fault with anything but would have liked to have been able to make a tea or coffee in room.

Posted by on 12 Apr 2013

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4 out of 5

Fantastic location and very friendly staff

We spent 2 nights on a very cold February weekend to see the wonders of Venice. THe hotel provided a very warm welcome at the end of each day and was right next to St Marks and on the water so was super convenient and with stunning views.

Posted by on 3 Mar 2013

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4 out of 5

xxx

Being my second visit I knew it was a very high standard with a perfect location since a colleague whom lives on the Lido recommended the hotel first time around. A cheaper and simpler breakfast would have been good, the one offering at 28 Euro is over the top when all you want is Coffee, Cornflakes and a Ham Roll to start the day.Not everyone wants an American style spread.

Posted by on 30 Aug 2012

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5 out of 5

Couples week away

Wonderful Hotel, great location, staff very friendly. No faults!

Posted by on 30 Jul 2012

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4 out of 5

Posted by on 21 Mar 2023

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5 out of 5
Toll und absolut empfehlenswert. Jederzeit wieder gerne.

Posted by on 30 Jun 2019

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4 out of 5
Pros: Interieur
Location: Zentral
Schöner Aufenthalt, tolle Bar, exclusives Restaurant

Posted by on 2 Oct 2017

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3 out of 5

Bon hôtel

Équipe super sympa mais hôtel vraiment mal insonorisé Le petit déjeuner à 35 euros par personne c'est un peu raide Bref un peu déçue pour un quatre étoiles

Posted by on 15 Mar 2016

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Property Features

Hotel Metropole Venezia offers its guests a full-service spa and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Hotel Metropole Venezia. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Smoking is allowed in designated areas at this 5-star Venice hotel.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Built in 1800
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Hotel Metropole Venezia offers 67 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Met Restaurant – This fine-dining restaurant only serves lunch. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs nearby
  • Casino nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot tub in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per stay.

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Smoke detector
  • Children stay free
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 to 40 for adults and EUR 0 to 40 for children
  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropole
  • Hotel Metropole Venice
  • Metropole Hotel
  • Metropole Venice
  • Hotel Metropole
  • Hotel Metropole Venezia Hotel
  • Hotel Metropole Venezia Venice
  • Hotel Metropole Venezia Hotel Venice
  • Metropole Hotel Venezia SPA Wellness

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.