"Restaurant service in the evenings was very poor. Only few tables were occupied but yet service was really poor. Seems like lack of service staff. ... " More
2 Dec 2021 by Elena Pinotti - Front Office Department
Dear Katie, first of all we would like to thank you for choosing the new NH Collection Murano Villa for your stay in Venice. We really appreciate the time you have dedicated us by writing this positive feedback about your stay and we are glad that you had a lovely time here, especially in our brand new relaxing wellness area. We look forward to welcoming you again in the future. Best Regards,
12 Aug 2024 by Elisabetta
Dear Guest, Thank you for your feedback and for staying with us. We are happy to read you enjoyed your stay after all; The staff is at disposal to explain the boat transportation system and the hotel also provides a shuttle going to Saint Mark's square. We hope to welcoming you back in the future,Best Regards, Guest Relations
NH Collection Venezia Murano Villa offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and tour/ticket assistance are also featured at NH Collection Venezia Murano Villa. This 4.5-star Venice property is smoke free.
Available in some public areas: Free WiFi
NH Collection Venezia Murano Villa offers 104 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, bidets and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 11:30 AM.
Restaurant – This restaurant serves lunch and dinner.
Recreational amenities at the property include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, SPA. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.