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"Brilliant experience. Can recommend it . We really enjoyed the trip and it was a short flight from UK. " More

By a verified traveller on Mon 03 Sep 2018

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Double Room, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room (Selected at check-in)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at San Marco Palace. During your stay, you're just a quick walk from St. Mark's Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. Mark's Square and St Mark's Campanile
  • Dogs welcome free of charge

San Marco Palace ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for San Marco Palace

Everyone (1) Couples (3) Family (3)
5 out of 5

Close to the centre

Brilliant experience. Can recommend it . We really enjoyed the trip and it was a short flight from UK.

Posted by , from england on 3 Sep 2018

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1 out of 5

Bad hotel

Staff is not friendly, management does not help if you want a good rest, do not choose this hotel

Posted by on 26 Jan 2016

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3 out of 5

Good, but arrival was not nice!

When we arrived the hotel staff said that they had no record of our booking. It took them about ten minutes to eventually find it. In the meantime, we had become very stressed that we'd arrived in a foreign city and would be sleeping out in the cold!

Posted by on 13 Nov 2012

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3 out of 5

Clean but tired

Everything was good about the hotel but the lack of maintenance in the rooms let it down.

Posted by on 11 Mar 2010

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4 out of 5
Das Hotel ist sehr gut gelegen. Wir hatten ein Appartement im 5. Stock, damit war es hell. Die Ausstattung entspricht nicht einer 4 Sterne Kategorie, da sie veraltert ist. In der kleinen Küche gab es weder Gläser noch Besteck oder Teller. Das Badezimmer ist schön gross gewesen. Es wirkte alles sauber, aber in die Jahre gekommen. Das Frühstück liess leider sehr zu wünschen übrig, auch das dortige Personal war unfreundlich und wenig hilfsbereit, das Personal an der Rezeption und die Reinigungskräfte waren dagegen sehr freundlich.

Posted by on 6 Jun 2024

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3 out of 5

Naja

Lage perfekt, italienisches Hotel halt........ kein Kommentar!

Posted by on 31 Dec 2014

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4 out of 5

petit déjeuner et suites

prix du petit déjeuner cher (15 euros ) prix pour les enfants 15 euros aussi toutes les suites de l'hotel ne sont pas les mèmes alors que le prix reste identique . l'an dernier nous avions obtenu une suite plus spacieux que cette fois ci . Amabilité du personnel tout juste convenable.

Posted by on 12 Dec 2011

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at San Marco Palace. This 4-star Venice residence is smoke free.

  • 26 guestrooms or units
  • 5 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Room Amenities

San Marco Palace offers 26 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Cable televisions are provided. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Rooms are equipped with complimentary dial-up Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Kitchenware
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

San Marco Palace has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace All Suites
  • San Marco Palace
  • San Marco Palace All Suites
  • San Marco Palace All Suites Apartment
  • San Marco Palace Suites
  • San Marco Palace All Suites House
  • San Marco Palace All Suites House Venice
  • San Marco Palace All Suites Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 October.
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