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Santa Chiara Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Chiara Hotel

View from room
Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Bar (on property)
Front of property
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Santa Croce 548, Venice, VE, 30135
  • Piazzale Roma
    1 min walk
  • Grand Canal
    1 min walk
  • Port of Venice
    9 min walk
  • Venice (VCE-Marco Polo)
    21 min drive

Room options

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Canal Grande)

  • 19 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

  • 30 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Water view

Suite, Canal View (Grand Canal)

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Living area | 40-inch Smart TV with satellite channels, TV

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, City View

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Single Room, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior
Avani Rio Novo Venice Hotel (previously NH Venezia Rio Novo)
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (648)
The price is €177
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Avani Rio Novo Venice Hotel (previously NH Venezia Rio Novo)

About this property

Santa Chiara Hotel

Luxury Venice hotel in Santa Croce with a rooftop terrace
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking.
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Santa Chiara Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Roma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazzale Roma and Grand Canal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Santa Chiara Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 90 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 90 per day
  • Rollaway bed fee: EUR 55.0 per night
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Santa Chiara Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Santa Chiara Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 239 reviews" "
Rating 8 - Good. 39 out of 239 reviews" "
Rating 6 - Okay. 10 out of 239 reviews" "
Rating 4 - Poor. 8 out of 239 reviews" "
Rating 2 - Terrible. 3 out of 239 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick, CARPENTERSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing prices remain stable and not increase during surfing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederick, CARPENTERSVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, ambiance, and a helpful staff made this a memorable stay. I hope to return some day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krystopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfection
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivienne M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location near train station
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you are traveling from Piazzale
Stayed 1 night in Jul 2024

10/10 Excellent

Brianne

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible by taxi
Stayed 3 nights in Jul 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
This place was amazing. Perfect location. They provided us a free boat ride to see the Murano glass being made and then to Burano. The rooms were very clean, comfy bed and nice a cool AC. Service was great. A big plus was on site parking. It wasn't cheap but worth it. So many people walking around pulling luggage. The boat taxis are super expensive but the ferry is right by the hotel and cheap. Would definitely recommend this place. A+
Stayed 2 nights in Jul 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Zhiqiang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Steps to ships station.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleksandra

Stayed 1 night in Jun 2024

10/10 Excellent

Myalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location for car services, train and buses.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikol

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very conflicted about giving this hotel a four star rating. The staff was amazing. The hotel is in a very convenient location. Ultimately, I gave this hotel a four star rating; because, I did not get a good night’s sleep and the bathroom was not functional. Goods: staff was very helpful and friendly hotel is located right next to all major forms of transportation. the hotel serves as a great launching point to tour Venice and the Grand Canal. Boat dock outside hotel is great. lobby and hallways of the hotel are very well maintained breakfast was good for an Italian hotel. Others: - the area outside of the hotel is very noisy. We heard pedestrians on the street all night long. Hotel is located in a very high transit area. - the drains in the bathroom did not drain correctly. Shower and sinks backed up immediately. - no fan in the bathroom caused the shower to make the whole room hot and wet - A/C could not keep up with the hot air in the bathroom
Stayed 3 nights in May 2024

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Location
The hotel is located in a very good spot - close to train and bus terminals. So, arriving from the airport by bus or from another city by train won’t be a problem.
Stayed 3 nights in May 2024

10/10 Excellent

Floyd, Gardena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean and comfortable rooms. Breakfast was ordering from a menu with good quality and reasonable price. About 15min walk from train station. Water bus stop is nearby. Best way to get around Venice is buying a day pass on the water bus.
Stayed 2 nights in May 2024

10/10 Excellent

Dylan

Stayed 2 nights in May 2024

2/10 Terrible

Clare

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Location for the bus station was perfect. There was no view from the bedroom as 3/4 of each window was bricked up by a pre existing wall. We only wanted to stay one night but had no option to buy only one night so had to pay for two. There was no provision for breakfast before 07{15 and our bus left at 07:00. There was a very nice coffee machine in the room but no way to boil water for tea so no tea available or milk. I reported a problem with the air conditioning and the girl on the desk said she would make a note and wrote it down. That is all she did and no one came about it so room was very warm. Room was good and nice shower room
Stayed 2 nights in Apr 2024

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from the Venice Airport by bus and found it very easy and convenient to locate the hotel. However, it is a very busy area because it is the only area accessible by car. It is also very close to the train station e.g. 5 minutes distance walk. You can easily get back to the hotel from anywhere in Venice by following the direction to the train which makes it less stressful to navigate Venice. The room was comfortable for three people but did not have blinds to account for daylights, it had see through linen. We may have missed something?? You can also buy coffee and croissant close by at a reasonable price.
Stayed 4 nights in Dec 2023

4/10 Poor

Samantha

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Hao

10/10 Excellent

sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities