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Santa Chiara Hotel

4.5 star property

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Photo gallery for Santa Chiara Hotel

View from room
Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Front of property
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Santa Croce 548, Venice, VE, 30135
  • Piazzale Roma
    ‪1 min walk‬
  • Port of Venice
    ‪9 min walk‬
  • St. Mark's Square
    ‪24 min walk‬
  • Venice (VCE-Marco Polo)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Canal Grande)

  • 19 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

  • 30 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Water view

Suite, Canal View (Grand Canal)

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Living area | 40-inch Smart TV with satellite channels, TV

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, City View

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, City View

Suite, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Single Room, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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About this property

Santa Chiara Hotel

Luxury hotel with rooftop terrace and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking.
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Santa Chiara Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Roma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazzale Roma and Grand Canal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Santa Chiara Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Venice hotel.

Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 70; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Santa Chiara Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Santa Chiara Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 266 reviews
Rating 8 - Good. 47 out of 266 reviews
Rating 6 - Okay. 10 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
We were able to drive up to the hotel and the. Walk from there
Stayed 2 nights in Jan 2025

8/10 Good

Maryna

Stayed 2 nights in Dec 2024

10/10 Excellent

Laurie, Saint Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - have returned many times!
Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andreas, Chicago

Travelled with partner
Liked: Amenities
Conveniently located at the end of the road leading into city and near the train and boat harbor. Beautiful niche hotel with a look onto the Gran Canal
Stayed 1 night in Nov 2024

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel with parking in Venice! Great rooms and easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Our stay was amazing! This was a stop along our 4 week road trip through Italy, France, Monaco and Spain. The hotel was great, the staff was wonderful. We didn't eat in the restaurant ($25 for breakfast for a small morning appetite was not worth it for us), we choose to eat at a little coffee café near the boat taxi stop and everything we ate was delicious! They do have parking at this hotel, but we parked at a public parking spot about a 5 minute walk to the hotel for about 1/3 of the cost. We LOVED this location! Close enough to everything using the boat taxis, but not so close to the hustle and bustle and people filled areas around the Rialto Bridge area. Our room had a view of the water and the nearby bridge!
The view from our room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is exceptional!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vladimir

A very nice hotel with friendly @ highly professional staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Location.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easily accessible, the room was nice and the hotel staff were very accommodating and attentive. The area can get loud on at night because the water taxi stops right next to the hotel so you will hear people talking,etc. which is frustrating when you are trying to sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Ayesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Venice. Clean and great amenities. Best part is that it's walking distance from the central train station
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the entry to Venice but that means lots of people as it’s next to the train station. Has a parking facility which is useful if renting a car. Staff were very nice, and the room views were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
Great choice for our 3n trip to Venice. We wanted to spot close to the Train Station to avoid a longer trek after a long day of travel. Perfect spot close to Line 2 water bus to St Marks. The Hotel very upscale, excellent and helpful staff. Our corner room with a view of the Grand Canal. It was a busy corner but Made for great people watching. The beds comfortable, extra pillows provided and rain shower head dreamy. We would not hesitate to stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing!! Hotel clean and staff very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restroom. The shower is incredible amazing. Water in all directions.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and really took care of us, much appreciated.
Stayed 2 nights in Sep 2024

6/10 Okay

Mihail

Liked: Cleanliness, room comfort
Location is good for tourists with a car . You can get the hotel by the car and park in the hotel parking ( 90 Euro per night ) . Room is small , but more or less comfortable . To San Marco is around 30 min walk . NO FREE DRINKING WATER IN THE ROOM !!! Never seen it before . Personal not friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, Monticello

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was not as friend as I have encountered at other hotels in Italy.however the hotel and location are amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Frederick, CARPENTERSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing prices remain stable and not increase during surfing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederick, CARPENTERSVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, ambiance, and a helpful staff made this a memorable stay. I hope to return some day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krystopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfection
Stayed 2 nights in Jul 2024