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Collection O Hotel Mocambo, Boca del Río

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Collection O Hotel Mocambo, Boca del Río

Business centre
Property amenity
Garden
Restaurant
Business centre

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Calz. Adolfo Ruiz Cortinez #4000, Col. Mocambo, Boca del Río, VER, 94298
  • Mocambo Beach
    6 min walk
  • Vancouver Wings
    1 min walk
  • ADO Terminal Veracruz
    8 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    21 min drive

Room options

View all photos for Superior Room (With View)

Superior Room (With View) | Free WiFi, bed sheets, alarm clocks

Superior Room (With View)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, Pool View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | Free WiFi, bed sheets, alarm clocks

Superior Double Room, Ocean View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Standard Room, 2 Double Beds, Pool View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Pool View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, Ocean View

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets, alarm clocks

Family Room

  • 39 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Standard Room, 2 Double Beds, Ocean View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Four beds)

Standard Room (Four beds) | Free WiFi, bed sheets, alarm clocks

Standard Room (Four beds)

  • 19 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets, alarm clocks

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets, alarm clocks

Standard Room

  • 19 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Free WiFi, bed sheets, alarm clocks

Deluxe Room, 2 Double Beds, Ocean View

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Collection O Hotel Mocambo, Boca del Río

Beach fun in 2 outdoor pools, near Mocambo Beach
At Collection O Hotel Mocambo, Boca del Río, spend the day on the nearby beach or relax by one of the hotel's 2 indoor swimming pools.
Collection O Hotel Mocambo, Boca del Río offers 70 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a children's pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Collection O Hotel Mocambo, Boca del Río. During your stay, you're just a quick walk from Mocambo Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 indoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Amenities include a terrace
  • Within a 10-minute walk of Mocambo Beach and Andamar Lifestyle Center
There's a restaurant on site. WiFi is free in public spaces. As a guest of Collection O Hotel Mocambo, Boca del Río, you'll find 2 outdoor swimming pools, 2 indoor swimming pools, and a children's pool. Spa services, a terrace, and a garden are also featured at Collection O Hotel Mocambo, Boca del Río. Free self parking is available.

This Colonial Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Collection O Hotel Mocambo, Boca del Río has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 220 for adults and MXN 220 for children
  • A restaurant

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 floors
  • Built in 1935
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Collection O Hotel Mocambo, Boca del Río

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio

Collection O Hotel Mocambo, Boca del Río Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 586 reviews" "
Rating 8 - Good. 215 out of 586 reviews" "
Rating 6 - Okay. 77 out of 586 reviews" "
Rating 4 - Poor. 47 out of 586 reviews" "
Rating 2 - Terrible. 35 out of 586 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Rodolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Leidia diyitsa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Jose, Medford

Disliked: Cleanliness, property conditions & facilities
Old
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As far as a budget friendly hotel near the beach and the city it’s hard to beat. For this I would rate it at 5 stars. The downsides are that the hotel is very dated, rooms and hotel areas are showing wear and tear but everything was clean. The walk over to the beach was close but you’re entering the public beach area. Staff seemed a bit annoyed with my presence.
Stayed 2 nights in Feb 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is an iconic hotel, unlikt the Hotel Ruiz Galindo in Fortín which is now abandoned, Hotel Mocambo mantains its character, sure needs a fresh coat of paint but other than that I am extremely pleased with my stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic hotel- with unique stories, architecture, views, and kind staff. Location is perfect.
Stayed 2 nights in Dec 2023

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is beautiful. Its beauty and history are incomparable, but property needs repairs. They have one restaurant with very little options and no room service. Location is not very convenient. The lady working the small gift shop is absolutely adorable very nice lady. The young man in the pool area goes above and beyond to make guests stay as pleasant as possible!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was nice. Air conditioner works. Complimentary coffee ironically was very good! room overlooks ocean. Would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

ANTONIO

Stayed 1 night in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Check in is at 3:00 pm however I had to wait until 5:00 pm to get my room, bathroom was flooded every night from the rain leaking trough the roof, no cable on TV, the staff was very helpful and kind.
Stayed 3 nights in Jul 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view the pool are good
Stayed 4 nights in Jul 2023

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible condition unsafe dirty felt miserable
Stayed 7 nights in Jun 2023

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

richard a

Liked: Cleanliness, staff & service
Honest review here. For me this property is a paradox. The architecture, fabulous wood appointments, interior spaces and interior pools of the common areas are absolutely beautiful and for the most part well maintained. Likewise with the rooms. The main pool area is dated but the main pool and surrounding mini pools are clean and well maintained. I couldn't help but feel I was in a hotel that was, in it's day, the Crown Jewel of Veracruz hosting Celebrities from around the world from a by-gone Hollywood Era of the 50's. As an architectural photographer I loved walking around the property taking photos of the grand wooden interior halls, columned bathing areas and conference rooms. Walking the exterior spaces is where the reality of this once grand hotel is unfortunately falling into disrepair. The complexity of the grounds is a huge maintainence undertaking and I imagine has suffered from the buisness decision to upkeep other areas of the hotel. I loved this hotel. I am also somewhat sad to see it's exterior decline. I will stay again as long as they maintain the rooms, pools and interior spaces as the currently do. Thank you for keeping this beautiful hotel functionally alive!

10/10 Excellent

Arturo, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Joseph D.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was beautiful but needs attention but I would still stay in the future
Stayed 3 nights in Mar 2023

10/10 Excellent

CARLOS, Midland

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It is a beautiful hotel full of history. Every where you look you will see gorgeous nooks and details of a well built hotel from the last century. The swimming pool is superb.
Stayed 8 nights in Feb 2023

4/10 Poor

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I grew up coming here for the pool, but it is so run down now. Restaurant was closed for renovations. Beds are very uncomfortable. I still enjoyed the pool and service from Leo.
Stayed 4 nights in Feb 2023

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service
Beautiful hotel, very well located. Could use some maintenance to restore its former glory. Noisy renovation work in some areas.
Stayed 2 nights in Jan 2023

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property need some remodeling work. Good area, very clean, familiar environment
Stayed 1 night in Jan 2023

6/10 Okay

ELOISA

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel es muy antiguo y requiere de mucho mantenimiento. Nos encontramos telarañas viejas en una esquina de nuestra habitación. La atención extraordinaria, el staff muy amables felicitaciones para ellos
Stayed 2 nights in Sep 2022

8/10 Good

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok for the price, nothing fancy.
Stayed 1 night in Jul 2022

10/10 Excellent

Silvino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Jun 2022

10/10 Excellent

Heather

Stayed 2 nights in Jun 2022