Hotel Puerto Inn

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerto Inn

Outdoor pool
Reception
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Front of property – evening/night

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Hospital Pemex
    3 min drive
  • Zócalo
    5 min drive
  • Veracruz Cathedral
    5 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    31 min drive

Room options

Single Room

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hotel Puerto Inn

Hotel in Veracruz with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and concierge services are on-site.
Hotel Puerto Inn offers 70 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Hotel Puerto Inn, you'll be within walking distance of Veracruz Institute of Technology. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Veracruz Harbour and 8 minutes from Veracruz Aquarium
Hotel Puerto Inn offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Puerto Inn. Free self parking is available.

This 3-star Veracruz hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 1:00 PM.
On-site venue – This family restaurant specialises in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puerto Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Hotel Puerto Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 69 reviews" "
Rating 8 - Good. 25 out of 69 reviews" "
Rating 6 - Okay. 8 out of 69 reviews" "
Rating 4 - Poor. 11 out of 69 reviews" "
Rating 2 - Terrible. 6 out of 69 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veracruz hotel
Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

8/10 Good

José eduardo

Stayed 2 nights in Jun 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Stayed 1 night in Aug 2024

6/10 Okay

Jorge Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ya se ven los años en las instalaciones
Stayed 1 night in Jun 2024

4/10 Poor

VERONICA IVONNE

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
El aire acondicionado no servia con el confol remoto que nos asignaron. Tuvimos que ir a recepcion en 2 ocasiones a cambiarlo. Paso lo mismo con el conotrol de la televisión. La habitacion olia mucho a humedad porque el agua de la ducha se acumula y no se va por la coladera, la alberca no estaba limpia, la camarera entro a la habitacion sin tocar la puerta ni avisar. No dejaban toallas y cuando la.pediamos sólo nos entregaban 2, éramos 4 personas.
Stayed 2 nights in Aug 2024

2/10 Terrible

Itzel

Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Lo peor que te puedan ofrecer, nada que ver con las imagenes que muestran, las habitaciones huelen a humedad, no se puede dormir por el hedor que hay, los climas no sirven y por si fuera poco las camas tambien huelen mal, no tiene agua caliente, el estacionamiento es muy pequeño y esta lleno de basura Lo peor que pude hacer es reservar en este pesimo y horrible lugar…
Stayed 1 night in Aug 2024

8/10 Good

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan insumos de para el baño y les falta limpieza en la alberca
Stayed 1 night in Aug 2024

8/10 Good

Mirian Adilene

Travelled with family and small children
Disliked: Property conditions & facilities
Con instalaciones averiada como puerta y clima
Stayed 1 night in Jul 2024

10/10 Excellent

America

Travelled with family, Business traveller
Liked: Staff & service, amenities
En cuestión de limpieza puede mejorar.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Xalapa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lento check in, pero buen lugar en relacion al precio. Todo limpio y la alberca en buen estado
Stayed 1 night in Jun 2024

8/10 Good

Viridiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En recepción tardan mucho en atender y en mi experiencia entregaron la habitación sin limpiar y todavía tuve que esperar a que la limpiaran pero de ahí en fuera creo que todo bien, el Oxxo a un costado es muy práctico, el estacionamiento muy bien!
Stayed 1 night in Jun 2024

2/10 Terrible

Miry

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos dijeron que no había habitaciones disponibles, siendo que teníamos folio de reservación y no respetaron ese trámite. Y la aplicación hizo el cobro de la habitación.
Stayed 1 night in Jun 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
No me hospedé porque me pareció terrible el hotel
Stayed 2 nights in May 2024

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hospedaje
Stayed 2 nights in Jun 2024

6/10 Okay

ANGELICA

Stayed 2 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Verónica Jarvio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2024

4/10 Poor

LAURA

Stayed 1 night in Apr 2024

8/10 Good

Mireya del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Julieta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024