I didn’t even get to stay in this hotel, and it was already one of the worst experiences I’ve had. The moment I walked into the lobby to check in, I was hit with the overpowering smell of cigarette smoke. It was so bad, my eyes started watering immediately. I had to hold my breath just to get through the check-in process.
Hoping it was just the lobby, I went to check the room, but it was no better. The same thick, nauseating smoke smell was in the air, and the room felt stuffy and unbearable. I couldn't imagine staying there for even a few minutes, let alone a whole night.
When I explained the situation to the front desk and requested a refund, they refused. They insisted there were no issues, despite the obvious problem. I ended up having to leave and book another hotel, losing my money in the process.
Overall, this place was a complete disaster—between the suffocating smell of smoke and their lack of concern for guest comfort. Save yourself the headache and find somewhere else to stay.