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The Castle at Swan Lake

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, pool loungers
King Deluxe Suite | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet-friendly

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Swan Lake
    20 min walk
  • Historic O'Keefe Ranch
    5 min drive
  • Bright Angel Farm
    5 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    41 min drive
VIP Access
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Room options

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Vernon

Pool
Breakfast included
Waterslide
Parking included
4.3 out of 5, Excellent, (1003)
The price is €108
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Fairfield Inn & Suites by Marriott Vernon

About this property

The Castle at Swan Lake

Hotel in Vernon with seasonal outdoor pool and restaurant
A restaurant, Access to hot tub and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

A seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us they can't get enough of The Castle at Swan Lake's great location. During your stay, you're just a quick walk from Splashdown Vernon. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests have great things to say about the location and the clean guestrooms
  • 7 minutes on foot from Splashdown Vernon and a 3-minute drive from Swan Lake
  • Dogs welcome for a fee (restrictions apply)
The Castle at Swan Lake offers its guests Access to hot tub and a seasonal outdoor pool. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

The Castle at Swan Lake has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 999 reviews" "
Rating 8 - Good. 226 out of 999 reviews" "
Rating 6 - Okay. 48 out of 999 reviews" "
Rating 4 - Poor. 11 out of 999 reviews" "
Rating 2 - Terrible. 7 out of 999 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and quiet. Staff was extremely friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Make sure you get a room at the back. The Castle is on a very busy road.
Stayed 1 night in Sep 2024

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for an overnighter for work during the offseason. Rooms are HUGE and quite nice. The odd part of the building how it is situated on the property, its kinda like the person who designed it was just trying to fill the property. Enter on ground floor, elevator up 1 level to another ground floor. Not bad, just odd. Lots of signs about taking valuables out of the car, but the property is not in an area at all where one would be worried about car theft. All in all a good place to stay. No car charger that I could find.
Stayed 1 night in Sep 2024

10/10 Excellent

Tsang-Huei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sheldon

Business traveller
Liked: Cleanliness
Not bad for a night stay, parking is limited out front near the rooms and entrance, more parking available around back. Restaurant only opens at 4pm so useless for breakfast or lunch.
Stayed 1 night in Sep 2024

8/10 Good

Corina

Very nice unique rooms, super clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

The

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with a full kitchen including a dishwasher. The king sized bed was very comfortable. The only downside was the long walk up a ramp to the pool and pet area, otherwise a very enjoyable stay. Thanks to all the friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Norman, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and friendly staff. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Kinping

Stayed 1 night in Sep 2024

10/10 Excellent

Brigitte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely untis. Large. Comfortable. Like a home away from home. Pool and hot tub are great and scenery and area are wonderful. And still only 5 minutes from the city.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fokhrul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is really nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Anita

Travelled with partner
Disliked: Property conditions & facilities
It was run down. Nothing like the pictures.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salil

Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a relaxing atmosphere! Love all the bells and whistles!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay during our road trip.
Very nice overnight stay, room was clean and spacious. The view was good as we were on the first level, higher level or in the upper building will probably be better and quieter from the highway.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Amenities
We had a lovely stay here - the room was spacious and had everything we needed - met some lovely people around the pool and the restaurant is fantastic 😀
Stayed 1 night in Sep 2024

10/10 Excellent

Tienne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem! Very much a resort with small scale, personable service. We will be making this our home base for future visits to the Okanagan
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Castle. Parking was limited at times because of how others parked their vehicles. Didn't love the one way drive up the side to the back, but we didn't run into any problems. One side of the bed was very squeaky. One of the bedside lamps was wobbly and only worked some of the time and the ceiling fan downstairs made a lot of noise on low setting. I would just suggest checking such things before your guests arrive. Otherwise it is a beautiful place and we would stay again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dallas

Travelled with family
Excellent price for the space and service. The only negative was if your on the first floor of the “townhome” units you can hear everything moving around in the unit above you. Still 10/10 will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet.
Stayed 2 nights in Sep 2024

8/10 Good

Nameer

Stayed 1 night in Aug 2024