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Hotel Marco Polo

3.0 star property

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Photo gallery for Hotel Marco Polo

Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Sauna, hot tub, Turkish bath/hammam, deep-tissue massages
Daily buffet breakfast (EUR 13 per person)
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Via Sant'Antonio, 6, Verona, VR, 37122
  • Piazza Bra
    ‪5 min walk‬
  • Verona Arena
    ‪7 min walk‬
  • Juliet's House
    ‪14 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪14 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Marco Polo

Hotel with a full-service spa, a short walk to Piazza Bra
Along with a full-service spa, this smoke-free hotel has a sauna and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a business centre and a meeting room are on-site.
Hotel Marco Polo offers 14 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bidets and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Marco Polo. During your stay, you're just a quick walk from Piazza Bra. You'll find features such as free WiFi in public areas, plus a full-service spa and a business centre.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Just a 5-minute walk from Piazza Bra and 7 minutes on foot from Verona Arena
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
Hotel Marco Polo offers its guests a full-service spa and a sauna. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Marco Polo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [San Antonio, 6]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Mastino]

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15 to 25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Airport shuttle fee: EUR 35 per person (return)
  • Self-parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Hotel Marco Polo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to San Antonio, 6
Guests arriving after hours will need to go to the following location to check in: Hotel Mastino
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1RUG9UJ2K

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Verona
Marco Polo Verona
Hotel Marco Polo Hotel
Hotel Marco Polo Verona
Hotel Marco Polo Hotel Verona

Hotel Marco Polo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 217 out of 553 reviews
Rating 8 - Good. 223 out of 553 reviews
Rating 6 - Okay. 69 out of 553 reviews
Rating 4 - Poor. 26 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Atlanta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Marco Polo, and would definitely go back in the future. The location was perfect, and shops and restaurants were walkable. The room was clean and cosy. The staff were absolutely lovely, especially Nicole.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael, Cumming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shops and the coliseum.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work, it was hotter in the room than outside. Nobody made up our room which was very very small
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Stayed 1 night in Jul 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Stayed 3 nights in Jun 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience - nobody there and unfriendly when did arrove
Stayed 1 night in May 2024

2/10 Terrible

Razeen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book
The bed was made of rocks ants in our room asked for a cleaner no one came. The toilet was so small you genuinely can’t physically sit down with leg room. Location is amazing but apart from that avoid
Stayed 2 nights in May 2024

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

6/10 Okay

Janace

Disliked: Staff & service, property conditions & facilities
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Lots of steps though.
Stayed 1 night in May 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was directed by Google to the old Marco Polo hotel however this one has no reception or staff on site (except cleaners at times). I pressed the buzzer and told to go to the new Marco Polo hotel (about 60 metres) to checkin and then come back to the old hotel for my room. Breakfast is also back in the new hotel. The new Marco Polo hotel is still called Gallery Rooms on Google and other hotel websites. The new hotel looks very nice inside although I didn’t see the rooms. Unfortunately my room was in the old hotel. Even on the outside it looks dirty and uninviting. The rooms were of a good size but that’s it. Firstly there is a lot of noise both from outside and inside. Secondly the shower is a joke. It is so small and the shower head is a small stream. The room had a fridge with drinks to purchase but the fridge wasn’t on so they were all warm. Who would pay 3 euros for a warm can of Coca Cola? There is no kettle or tea/coffee and not even tissues. The hotel is a 3 star but at the very low end. To be fair, the hotel was in a convenient location and breakfast was great. However I would recommend booking Gallery Rooms instead.
Stayed 2 nights in May 2024

10/10 Excellent

Atul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Stayed 4 nights in Apr 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

JORGE

Liked: Cleanliness, staff & service
The economy rooms aren't so good
Stayed 1 night in Apr 2024

10/10 Excellent

Dusanka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations, excellent breakfast and value
Stayed 1 night in Jan 2024

10/10 Excellent

Padraic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pauline Lawlor
The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Stayed 3 nights in Jan 2024

10/10 Excellent

STEPHEN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 1 night in Oct 2023