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Fábrica do Chocolate

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fábrica do Chocolate

Exterior
Minibar, in-room safe, individually decorated, soundproofing
Minibar, in-room safe, individually decorated, soundproofing
Exterior
Free toiletries, hair dryer, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Rua do Gontim, N70 a 76, Viana do Castelo, 4900-474
  • Igreja Matriz
    5 min walk
  • Viana Aromáticas
    1 min walk
  • Viana do Castelo Station
    11 min walk
  • Braga (BGZ)
    44 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, soundproofing

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually decorated, soundproofing

Family Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, individually decorated, soundproofing

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Classic Suite, 1 Double Bed | Minibar, in-room safe, individually decorated, soundproofing

Classic Suite, 1 Double Bed

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, soundproofing

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, individually decorated, soundproofing

Standard Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Flag Design Hotel

Pool
Breakfast included
Spa
Pet-friendly
4.6 out of 5, Wonderful, (105)
The price is €72
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Flag Design Hotel

About this property

Fábrica do Chocolate

Art Deco hotel with full-service spa and 24-hour front desk
This smoke-free hotel features a full-service spa, a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is not available.
Fábrica do Chocolate offers 18 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. This Viana do Castelo hotel provides complimentary wireless Internet access. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Fábrica do Chocolate. During your stay, you're just a quick walk from Igreja Matriz. Free WiFi in public areas, a full-service spa and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to massages, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Igreja Matriz and Republic Square
Fábrica do Chocolate offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and concierge services are also featured at Fábrica do Chocolate.

This 4-star Viana do Castelo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Finnish, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 12.50 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 10.50 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16.50 for adults and from EUR 10.5 for children
  • Nearby parking fee: EUR 12.50 per day (164 ft away)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Fábrica Chocolate Viana do Ca
Fábrica do Chocolate Hotel
Fábrica Chocolate Hotel Viana do Castelo
Fábrica Chocolate Viana do Castelo
Fábrica do Chocolate Viana do Castelo
Fábrica do Chocolate Hotel Viana do Castelo

Fábrica do Chocolate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 181 reviews" "
Rating 8 - Good. 46 out of 181 reviews" "
Rating 6 - Okay. 8 out of 181 reviews" "
Rating 4 - Poor. 1 out of 181 reviews" "
Rating 2 - Terrible. 0 out of 181 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely wonderful stay and a great location. The service was excellent, the room was immaculate and very comfortable, and our breakfast was decadent. We thoroughly enjoyed our experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family, Travelled with group
An excellent stay lovely staff beautiful rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel and museum combination. The breakfast was great and the staff were very friendly and spoke great English.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Flor de Maria, Fort Worth

Liked: Cleanliness, amenities, property conditions & facilities
Walkable everywhere. Facility is superb. Rooms are on the small size. Pool would be a nice addition, but I was content with my choice!
Stayed 1 night in May 2024

10/10 Excellent

Andrezza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camino convenient and awesome breakfast.
Amazing hotel and breakfast. Perfectly situated for the Camino. The room was perfect after a day of hill climbing along the Camino.
Stayed 1 night in May 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Noce place to stay.
Ne aware, there is two floors and a steap stairs. Best breakfast ever. Unbeleivable hot chocolate.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique spot!
A unique property with an amazing staff that handled every request with a smile and desire to help! A nice breakfast. The chocolate factory was an interesting tour and the samples were great. We were well positioned for a great morning of walking. I highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room; nice private bathroom; comfortable air conditioning. Helpful, friendly staff. Cool property with chocolate museum attached; building was a former chocolate factory. Central location in safe area; convenient to shopping and dining. Safe street parking was available and convenient. Would stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun chocolate theme! Good location, easy to find. Breakfast was very nice with plenty of food.
Stayed 1 night in Oct 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable themed hotel with an historical museum. It is a short walk to the town center. We really felt welcomed.
Stayed 1 night in Aug 2023

10/10 Excellent

Nuno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love it
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chocolate theme is quite original. Excellent location very near the river and the historic center
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near city center and shopping
Hotel is one of the newer ones in the area. First time in any hotel that we had to use room key to keep air and lights on. We stayed one night and it seemed after awhile the a/c stopped cooling. We are not certain that’s normal. We woke up at 5am to cut thermostat down. The staff is very helpful and all seemed to know English. Room was pretty clean. The only notable dirty area was the floor. That is probably harder to keep clean during a busy season. Only noticed floor due to a towel being dropped on it... Overall pleased with our stay at this hotel.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome design. No dinner service. Good location.
Stayed 1 night in May 2019

10/10 Excellent

Peter&Penny, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True to its name, they have carried the Chocolate theme throughout, in surprising ways, including toiletries! And you get free entry to the Chocolate museum in the basement of the original factory.
Stayed 1 night in Oct 2018

8/10 Good

Andrew, Weston, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lobby service. Candido went beyond to resolve my autoparking. We couldn’t see much of the surroundings cause it was raining.
Stayed 1 night in Oct 2018

10/10 Excellent

Jsyfitzs, Jersey CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised. We expected the hotel to be a bit cheesy but it was really good, well located with good facilities & very friendly staff.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Decent Hotel.....but
I really liked the hotel, area & cute rooms even though the bathroom fan & ceiling in our first room had issues. I had a do not disturb sign on my door as I was only at the hotel for 1.5 nights and did not feel the need for intrusions or cleaning as I prefer to save resources and peoples time. I returned to find staff in my room who acknowledged the presence of a do not disturb sign on my door but they walked in anyway. The manager tried to tell me this was normal "in Portugal and this hotel". I had just stayed 2 other nights in Portugal. Do not disturb signs have been universally respected in every other country & hotel I have been in but this one. The manager was quite rude to me about it. The female receptionist who was working at the time laughed in our faces. It left extremely sour notes on an otherwise nice hotel & experience. The gentlemen who worked nights & helped with our late check in / early check out was incredibly kind & professional.
Stayed 2 nights in Aug 2018