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The Victoria Falls Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Victoria Falls Hotel

4 restaurants, international cuisine
Executive Suite (King Bed) | Minibar, in-room safe, desk, free WiFi
4 restaurants, international cuisine
Executive Suite (King Bed) | Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1, Mallet Drive, Victoria Falls
  • Victoria Falls National Park
    14 min walk
  • Devil's Pool
    2 min drive
  • The Terrace @ Victoria Falls Hotel
    1 min walk
  • Victoria Falls (VFA)
    22 min drive

Room options

View all photos for Stables Signature Wing Double Room

Minibar, in-room safe, desk, free WiFi

Stables Signature Wing Double Room

  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite (King bed)

Deluxe Suite (King bed) | Minibar, in-room safe, desk, free WiFi

Deluxe Suite (King bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Property amenity

Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Stables Signature Wing Twin Room

Minibar, in-room safe, desk, free WiFi

Stables Signature Wing Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (King Bed)

Executive Suite (King Bed) | Minibar, in-room safe, desk, free WiFi

Executive Suite (King Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Batoka Suite (King bed) View of Victora Falls

Batoka Suite (King bed) View of Victora Falls | Minibar, in-room safe, desk, free WiFi

Batoka Suite (King bed) View of Victora Falls

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Property amenity

Classic Room

  • Sleeps 2
  • 2 Single Beds

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About this property

The Victoria Falls Hotel

Victorian hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
The Victoria Falls Hotel offers 161 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is open daily.
During your stay at The Victoria Falls Hotel, you'll be within walking distance of Victoria Falls National Park. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Livingstone Room
  • Take a swim in the outdoor pool
  • Indulge with body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes mini golf
  • 14 minutes by foot from Victoria Falls National Park and a 1-minute drive from Victoria Falls
  • Airport and local-area shuttle service available for a fee
The Victoria Falls Hotel offers its guests a full-service spa and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the family-friendly The Victoria Falls Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this Victorian Victoria Falls hotel.

Livingstone Room – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Jungle Junction – This restaurant specialises in African cuisine. Guests can enjoy drinks at the bar.
Stanley's Terrace – This restaurant specialises in international cuisine and only serves light fare.
Stanley's – On-site bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jungle Junction
  • Livingstone Room
  • Stanley's
  • Stanley's Terrace

Things to do

  • Full-service spa
  • Library
  • Mini golf
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Victoria Falls Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Falls
Victoria Falls Hotel
The Victoria Falls Hotel Hotel
The Victoria Falls Hotel Victoria Falls
The Victoria Falls Hotel Hotel Victoria Falls

The Victoria Falls Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 357 reviews" "
Rating 8 - Good. 73 out of 357 reviews" "
Rating 6 - Okay. 24 out of 357 reviews" "
Rating 4 - Poor. 14 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It feels like the hotel is trading on its former glory. The room is charged double what it’s worth. Most wines on the menu aren’t in stock, you’re harassed constantly by helicopters and street vendors, the gym is under furnished and they had no pool! That was the main reason we wanted to stay
The broken pool
Stayed 1 night in Sep 2024

10/10 Excellent

GROOVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

marjan mir

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Over rated for the price . Condition is very outdated and worn out . Great location and view. Friendly staff however were not accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
THE Victoria Falls is exquisite ! Very luxurious old colonial hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rhoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

christian, westlake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location!
Stayed 3 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was once probably beautiful but they have not maintained it. Our room had filthy old carpets coming up from the floor. The bathroom was possibly not dirty but so worn and stained and marked up it felt dirty. I’d say they have not replaced anything but the couches and curtains which do look new but the walls need paint the baseboards are filthy. Worst of anll we found excrement ” on the stairway going to our second floor room and it was still there as we passed it 4 times. No idea how it even got there. And the staff gives the pretense of service in some cases but doesn’t really provided . Some staff seemed to care less. I couldn’t even get change to pay taxi driver and they didn’t seem to care. The food was pretty ordinary. I really fe sad about writing this as it could be beautiful if refurbished and staff trained.
Stayed 1 night in May 2024

8/10 Good

Angela

Liked: Staff & service
A wonderful hotel with great views and a lovely team. Unfortunately it’s lost its 5 star edge since I was last there and is very much run like a 4 star. Still worth staying for the old world style.
Stayed 2 nights in May 2024

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't stay long but really appreciated the Victoria Falls Hotel for its beautiful rooms and overall facility. Great afternoon tea (delicious) and breakfast buffet. Enjoyed seeing the wildlife cavorting on their lawn. Location was perfect for visiting the falls.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial style hotel with extremely friendly and helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and beautiful surroundings
Beautiful iconic hotel with wonderful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and grounds, the staff was amazing and food was so good! Enjoyed the entertainment also
Stayed 3 nights in Jan 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not offer a better summary than we will be BACK. Well done it was a very special part of our holiday
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful British colonial era property. Staff is fantastic. I would stay here again. If you need a hotel to see Victoria Falls, this IS the place to stay.
Stayed 3 nights in Jan 2024

8/10 Good

Brenda, Calimesa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location, location, location!!! Perfect location for the falls. Great buffet and dinner show. Nostalgia everywhere. You feel you have gone back in time. Downside: the hotel needs some updating, but the lack of tourism during COVID hurt all the hotels in the area. Still beautiful location and hotel.
Stayed 3 nights in Jan 2024

6/10 Okay

Connie, Rapid City

Travelled with family
Liked: Property conditions & facilities
We book the Vic Falls hotel fir a big if luxury at the end of our trip. To be honest, it was just ok. While it’s a beautifully maintained historic hotel, we paid a fortune for average service. Little things like the mini bar & water/coffee weren’t restocked during our stay. The food was very average. We had a much more luxurious stay at Ilala Lodge across the road at the start of the trip with fabulous food and service. Save your money by booking elsewhere and go to Vic Falls hotel for high tea.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was spectacular to stay at the number one property at Victoria Falls and therefore it’s an experience that we will never forget.
Stayed 2 nights in Jun 2023

10/10 Excellent

MAMADOU

Stayed 4 nights in Apr 2023

10/10 Excellent

Meriam

Stayed 2 nights in Apr 2023