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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Property entrance
2 bars/lounges, cocktail bar
Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • Ocean view
  • 71.0 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (1941)
The price is €160
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with free local area shuttle and bars/lounges
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, Access to hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Within a 10-minute walk of Victoria Harbour and Government Street
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1452 out of 2093 reviews
Rating 8 - Good. 415 out of 2093 reviews
Rating 6 - Okay. 139 out of 2093 reviews
Rating 4 - Poor. 48 out of 2093 reviews
Rating 2 - Terrible. 39 out of 2093 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Melinda

Liked: Staff & service
Disliked: Cleanliness
They obviously don't like Expedia bookings. The front desk immediately pointed out to us that we booked on Expedia, and therefore we got the worst rooms in the hotel on the 2nd floor. Lights shining in windows with no blackout shades for one room, and the other staring at smoke stacks.
Stayed 1 night in Dec 2024

8/10 Good

Anthony

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

Blake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret, Roy

Travelled with partner
Liked: Amenities
The food was amazing and the staff were all friendly and helpful. The hotel was clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikola

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front end, and enthusiastic about pets staying! Thank you for a great visit.
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Stayed 2 nights in Jan 2025

10/10 Excellent

Queen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is accessible and they have free shuttle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eli

Stayed 1 night in Dec 2024

8/10 Good

Bradley, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Big and spacious room. Amazing cocktail bar next to the lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 2 night hotel stay
Second time staying here and had another pleasant stay with our two sons. It was nice having a suite with two queen sized beds as we’ve experienced stays at other establishments where the second bed in the suite was a sofa bed. It was nice having a seating area with sofa & armchair to watch TV as well as a table and chairs and a coffee bar area with microwave, fridge and sink to enjoy our self made breakfast. Enjoyed the Nespresso for a quick morning coffee. This was our first visit to Victoria where we didn’t bring our car. Conveniently located and very walkable to the Inner Harbour & Parliament, Royal BC Museum, Government Street and Chinatown was only a 15 minute walk away. Hotel super close to public transit on Douglas Street. Will definitely stay here again when we find ourselves in Victoria.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!!
The chateau Victoria was fabulous! The staff was amazing- so helpful and attentive! Definitely would stay here again!
View from our corner room balcony!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brolin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Vista 18 restaurant definitely worth a visit. Highly recommended.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location & comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Rhiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Good location, clean, great staff.
Stayed 2 nights in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Ann, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location, clean, updated rooms, nice indoor pool and hot tub. Check out was nice and friendly. Check in was not very clear. Staff should explain where elevators, pool etc are as that is a common guidance most Hotels provide for personable service. Searching or looking up items in brochures and internet should not be needed. Rooftop Dining Room was very nice with a great view. Nice Restaurant Staff and Hosts.
Stayed 3 nights in Dec 2024

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ying

Stayed 3 nights in Dec 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff opening the door for usn
Stayed 1 night in Jan 2025

10/10 Excellent

Roshan

.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our stay and the staff members are so great!
Stayed 2 nights in Dec 2024