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Chateau Victoria Hotel and Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
2 bars/lounges, cocktail bar
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels
Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    ‪2 min walk‬
  • Victoria Royal Theatre
    ‪4 min walk‬
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Front of property – evening/night

Hotel Grand Pacific

Pool
Hot tub
Pet-friendly
Kids pool
4.6 out of 5, Wonderful, (1760)
The price is €161
for 1 night
includes taxes & fees
26 Jan - 27 Jan
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Eco-certified Victoria hotel in Downtown Victoria with free local shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, Access to hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1289 out of 1896 reviews" "
Rating 8 - Good. 395 out of 1896 reviews" "
Rating 6 - Okay. 126 out of 1896 reviews" "
Rating 4 - Poor. 50 out of 1896 reviews" "
Rating 2 - Terrible. 36 out of 1896 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

CP

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good, will come again
Stayed 1 night in Oct 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel was nice. Rooftop restaurant offers great viewing.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for my meeting. Bar and lounge was lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Amenities, property conditions & facilities
Everyone treated us well
Stayed 1 night in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a very nice place! The staff is amazing! We had one oops, but it was taken care of immediately!
Stayed 1 night in Oct 2024

2/10 Terrible

Martha

Stayed 2 nights in Sep 2024

2/10 Terrible

rodney

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room & location
Stayed 1 night in Oct 2024

10/10 Excellent

Navneet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Didn’t include any basic snacks and drinks like water.
Stayed 2 nights in Sep 2024

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Terence

Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Erin

Travelled with family
Having the bedroom was a nice bonus but the blinds are definitely not black out and having a frosted door on the bedroom wasn’t ideal when trying to nap a toddler. I’m not a picky traveler but I was Very unhappy with check out,finding out I had to pay an extra $20 for parking when I had already spending $300 for one night was a little ridiculous. When booking it said parking was available there was nothing stating it was an additional $20 which was a big bummer we had a great stay but probably won’t be back I think parking should be included especially when your guests are spending a lot of money to be staying at your hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel so close to the village with all the shops and restaurants. The pool facilities looked excellent, however I wasn’t able to enjoy it as it wasn’t open early enough for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was actually hot unlike other hotels lately, pool was a nice temperature. Both very clean, towels were stocked, it was nice. Parking was tight in the evening.... One thing I would say about that which also applies to other hotels, of you have to pay for parking, you should be guaranteed a spot. My husband went out in the evening and upon his return found somewhat of a parking spot after driving around all three levels. Also though I booked a harbour view but my reciept only said One bedroom king....all rooms are described as city harbour view, city view or harbour view - there was no view description on my receipt so I could not prove anything. Overall the symtay was nice, the hotel was clean and the staff were friendly.
Stayed 1 night in Oct 2024