Holiday Inn Express & Suites Victoria - Colwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Victoria - Colwood by IHG

Exterior
Exterior
Indoor pool
Restaurant
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
318 Wale Road, Colwood, Victoria, BC, V9B 0J8
  • Elements Casino
    ‪11 min walk‬
  • Royal Roads University
    ‪11 min walk‬
  • Hatley Castle
    ‪3 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Wet Bar, Pet Friendly)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Victoria - Colwood by IHG

Hotel in Victoria with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
Holiday Inn Express & Suites Victoria - Colwood, an IHG Hotel offers 80 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites Victoria - Colwood, an IHG Hotel. During your stay, you're just a quick walk from Juan de Fuca Golf Course. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free continental breakfast offered
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Juan de Fuca Golf Course and Elements Casino
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Victoria - Colwood, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Victoria - Colwood, an IHG Hotel. For a fee, parking is available.

This Victoria hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, French, German, Hindi, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (surcharge; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Victoria Colwood Hotel
Holiday Inn Express Colwood Hotel
Holiday Inn Express Victoria Colwood
Holiday Inn Express Colwood
Holiday Inn Express Suites Victoria Colwood
Holiday Inn Express Suites Victoria Colwood an IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Hotel
Holiday Inn Express & Suites Victoria - Colwood by IHG Victoria

Holiday Inn Express & Suites Victoria - Colwood by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Roman

Stayed 2 nights in Oct 2024

4/10 Poor

Rupinder

Stayed 2 nights in Nov 2024

6/10 Okay

Marilyn

Travelled with family and small children
Liked: Staff & service, amenities
Limited supply/refill of toiletries
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

10/10 Excellent

Sudipta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Limited housekeeping. Then when I asked for housekeeping the clerk said it's upon request. I requested and still no one cleaned my room. They said oh well refund you 20.00. I don't want your pity. I just wanted my room cleaned. Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

10/10 Excellent

Marietta

Stayed 1 night in Oct 2024

8/10 Good

Buddhi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at! The accommodations were comfortable, and the breakfast was a highlight, offering a delicious variety of options. The attentive staff made the experience even more enjoyable. Highly recommend!
Stayed 2 nights in Oct 2024

8/10 Good

Carmon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Excellent service from the time you pull up to check in until you check out. Breakfast had a good variety of items to choose from
Stayed 2 nights in Oct 2024

8/10 Good

JEWEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love pretty close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victoria BC - HIE Colwood
Great hotel, quiet comfortable room, internet was ok, Overall: highly recommended
Stayed 1 night in Oct 2024

4/10 Poor

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No closed captions provide lousy service
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service
They had the wrong room that we had booked for. They switched it to a another room , we went to the room and entered finding a woman coming out of the shower. Quite shocking. Went back to desk and told them situation and they gave us another room, once again went thru door only to find another guest in the room. So frustrated and angry went back to desk and once again gave us another room that was nice but initially had a king suite only to end up with a double suite. Very poor service and obviously not to safe. So make note to always lock your door at this location.
Stayed 1 night in Oct 2024

6/10 Okay

Reza

Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Margaryta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Oct 2024

2/10 Terrible

J MICHAEL T

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
unsatisfied to say the least
I booked through hotels.com and the form reverted back to the previous day, even though I'd originally chosen the correct day This meant when we arrived not only did they not have a room for us, but I got billed for our two rooms. The front desk clerk kindly got us a room at their sister hotel in Victoria, and we stayed there instead. All they had left at the second hotel were suites, which were a joke. The pull out bed had metal parts sticking up everywhere so you couldn't possibly lie on the bed. My son ended up putting the super thin mattress on the floor. The clerk at the first hotel gave me the name and number of the manager who runs both properties and suggested I call her to get a refund for the first night. I have tried calling 8 times, and she is always "in a meeting" when they ask who is calling. This is without a doubt the worst customer service ever, and the GM should be cleaning toilets not running two hotels. The contrast with our stay at the Holiday Inn in West Vancouver is startling. They were courteous, professional and I would highly recommend. Stay away!!!!
Stayed 1 night in Sep 2024

8/10 Good

Connie and Frank

Stayed 1 night in Sep 2024

8/10 Good

DON

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024