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James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

View from property
Point of interest
Bar (on property)
Lobby sitting area
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪10 min walk‬
  • Victoria Harbour
    ‪11 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪15 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Living room | Flat-screen TV

Cottage, 2 Bedrooms

  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Government Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1118 out of 1548 reviews
Rating 8 - Good. 362 out of 1548 reviews
Rating 6 - Okay. 44 out of 1548 reviews
Rating 4 - Poor. 12 out of 1548 reviews
Rating 2 - Terrible. 12 out of 1548 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint older home in an amazing location. Full upper floor of home with kitchen, full driveway for parking, and gas fireplace in living room. Extremely comfortable beds and couch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights. The area is central but not busy. Walking distance to downtown. Great pub and restaurant attached. All of the staff members I met were very friendly and helpful. The room was a little small but fine for one person. The bed was comfortable and the bathroom was clean and a good size. I would definitely stay again.
Stayed 3 nights in Jan 2025

2/10 Terrible

saran

Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Feels like walking into an old Quentin Tarantino filming location. Great vibe to the place with personable and friendly staff. The breakfast at the restaurant is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JBI

Great cool little hotel with a nice pub in the ground floor. Zorro was very cool also
Stayed 9 nights in Jan 2025

10/10 Excellent

Donna

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Always a great place to stay. Location cannot be beat and the staff are super friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Rosita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location easy access to all
Stayed 4 nights in Jan 2025

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
JBI has a lovely, quaint character. The English style pub is warm and cosy. It is close to downtown and readonably priced.
Stayed 1 night in Jan 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cheap hotel, close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, comfortable room, great complimentary morning coffee/tea.
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hedy was very helpful, posiitve and helped to make our stay very comfortable and enjoyable.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic atmosphere, with friendly staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Abbas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like boutique hotels and I enjoy the older furniture and designs but generally the boutique hotels are nicely fitted an upgraded for comfort. I stayed away n this hotel in winter and one would expect the heat system be set to a comfortable level. The first night the temperature was so hot that I had to wake up and open the windows since there is no control in the room. The second night was so cold that I shivered most of the night and had a headache in the morning. This is not cool and reasonable for a hotel with these reviews
Stayed 2 nights in Jan 2025

10/10 Excellent

Proulx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and ambiance reflect a distinct retro-Victorian style. The warmth in our room was generated by a traditional hot water system. It proved to be quite effective. Pleasant art displayed in the entrance hall. The employees are extremely supportive. The restaurant and bar are excellent facilities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the old style,very charming Really cute rooms and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place with a comfortable room.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Valdine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor and the staff and service was friendly and food in the restaurant was good. The rooms were on the warm side, we opened the window a smidge which helped, thank goodness there is no bugs! Nice to have parking on site and we had a small car, but was pretty tight.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Inn and pub
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Great place.
Stayed 1 night in Jan 2025