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4.5 out of 5

"Was a great stay! Staff is friendly. Room is clean and perfect and the location is also great! " More

By a verified traveller on Sun 01 Mar 2020

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Medium Plus

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Large

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Extra Large

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Gigantic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Gigantic Panorama

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Medium

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

25hours Hotel Vienna at MuseumsQuartier's great location gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy Italian cuisine with garden views at RIBELLI Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Vienna Christmas Market and Mariahilfer Street
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

25hours Hotel Vienna at MuseumsQuartier ratings based on 77 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 25hours Hotel Vienna at MuseumsQuartier

Everyone (46) Couples (15) Family (8)
5 out of 5
Was a great stay! Staff is friendly. Room is clean and perfect and the location is also great!

Posted by on 1 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by Cristina, Front Office Shiftleader

Dear Anonymous, wow, thank you for this amazing rating. I am glad to hear that you have enjoyed your stay with us.

5 out of 5
Great quirky hotel which lots of fun design features. Super friendly staff and yummy breakfast. Great location and easy to walk to most tourist spots.

Posted by on 25 Apr 2019

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Comment from Hotel Management

12 May 2019 by Michael Möckel

Dear anonymous guest, thank you for your amazing rating and the great feedback. I´m glad that you liked our design and especially the staff and our breakfast. It was our pleasure having you as our guest. I hope you visit us again soon. All the best from Vienna

2 out of 5
The staff was unguided and very rude. I don’t recommend this hotel to anyone.

Posted by on 2 Dec 2017

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Comment from Hotel Management

6 Dec 2017 by Christian Kölling

Dear Anonymous Thank you very much for your review. I do like to apologize if you had some bad experiences at 25hours. It would be really helpful if you can give some more detailed feedback so we know what to chance for your next stay. Feel free to get in touch with me anytime. Hopefully see you soon.

4 out of 5

Great location and quirky fun hotel

Great hotel with lots of nice touches: bikes to borrow, umbrellas, bag..... quirky decor. Good rooftop bar too and restaurant bar downstairs. Excellent location for getting to tourist attractions.....

Posted by , from scotland on 29 Jul 2017

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5 out of 5

Amazing location, cool atmosphere and a lot of fun

Pros: Atmosphere, design, style, added touches
Cons: Sound proofing from the disco
Location: Walking distance of stunning architecture and great restaurants as well as fantastic underground system and hop on hop off buses
A great place, full of character and the roof bar has incredible views and drinks. Ask for a lower room if you'd rather get a good sleep as the disco booms through the ceilings until 1am. However you'll sacrifice the incredible views from the floor to ceiling windows in the suites.

Posted by , from Oxford, UK on 18 Jul 2017

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5 out of 5
Sehr freundlich

Posted by on 29 Dec 2023

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4 out of 5
Zentral gelegen, schöne Aussicht auf die Stadt von Zimmern in oberen Etagen, Einrichtung sehr originell und abwechslungsreich, farbig, junges Image, Sauberkeit tiptop, Personal freundlich und unkompliziert, Zimmer bei Minustemp etwas kühl

Posted by on 6 Dec 2023

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4 out of 5

Posted by on 22 Sep 2023

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2 out of 5
Nach Erfahrung 25hours München enttäuschend. Zimmer: mikro, kein Stauraum. Personal schnoddrig bis frech, unerfahren. Das Motto „mad“ darf nicht als Freipass für schlechten Kundendienst verwendet werden. Nicht zu empfehlen!

Posted by on 26 Jun 2023

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Comment from Hotel Management

12 Aug 2023 by das 25hours Hotel Wien beim Museumsquartier

Lieber JohannBitte entschuldige die späte Antwort auf dein Feedback zu deinem Aufenthalt bei uns. Du hast vollkommen Recht, wenn du sagst, dass unser Motto "We are all mad here" kein Freipass für irgendwelches Benehmen sein sollte. Wenn du uns noch auf die Emailadresse gm.wien@25hours-hotels.com eine Nachricht mit den genauen Geschehnissen zukommen lassen könntest, damit wir dem nachgehen können und uns auch vielleicht eine angemessene Entschuldigung überlegen können, wären wir dir dankbar.Mit Entschuldigung und besten Grüßen

5 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

13 Aug 2023 by the 25hours Hotel in Vienna

Dear NinaThank you very much for the 5-of-5 rating. We're glad to see that you enjoyed the stay that much and we do hope to see you again.Best regards

About the 25hours Hotel Vienna at MuseumsQuartier

Location Lerchenfelder Strasse 1-3, Vienna, Vienna 1070

Property Features

25hours Hotel Vienna at MuseumsQuartier offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly 25hours Hotel Vienna at MuseumsQuartier. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Vienna West Station (2.4 km / 1.5 mi)
  • Metro station: Auerspergstraße Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

25hours Hotel Vienna at MuseumsQuartier offers 217 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

RIBELLI Restaurant – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.

Dachboden – This rooftop bar specialises in Italian cuisine. Open daily.

Burger de Ville – On-site diner. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

'Extra Large' guestrooms are equipped with bathtubs on the balconies, available for seasonal use (April-September) only.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Guest education on local ecosystems and culture
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 25hours
  • 25hours Hotel
  • 25hours Hotel MuseumsQuartier
  • 25hours Hotel MuseumsQuartier Vienna
  • 25hours MuseumsQuartier
  • 25hours MuseumsQuartier Vienna
  • Hotel 25hours
  • 25hours Hotel MuseumsQuartier
  • 25hours Hotel at MuseumsQuartier
  • 25hours Hotel Vienna at MuseumsQuartier Hotel
  • 25hours Hotel Vienna at MuseumsQuartier Vienna
  • 25hours Hotel Vienna at MuseumsQuartier Hotel Vienna

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.