6/10 Okay
Annelize
2 Dec 2024
Liked: Amenities
Disliked: Cleanliness
When I checked into the hotel, I was really disappointed with the cleanliness and service. There was hair on the folded robe in my room, and I even found a used toothbrush behind the bathroom door, which made it clear the room hadn’t been properly cleaned. I asked reception for hand soap, and they said someone would bring it up, but no one ever did. I also emailed reception about these issues, but no one responded. When I went to the front desk in person, they promised the manager would contact me, but I never heard back. It’s been really frustrating and far below the standards I expected.
Annelize
Stayed 2 nights in Nov 2024