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PLAZA Premium Wien

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PLAZA Premium Wien

Front of property
Daily buffet breakfast (EUR 19.00 per person)
Reception
Comfort Twin Room | In-room safe, desk, laptop workspace, blackout curtains
Sauna

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Vienna Twin Tower
    3 min walk
  • Mariahilfer Street
    6 min drive
  • Schönbrunn Palace
    7 min drive
  • Vienna (VIE-Vienna Intl.)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, desk, laptop workspace, blackout curtains

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Comfort Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room

  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Room

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4.7 out of 5, Exceptional, (252)
The price is €74
for 1 night
includes taxes & fees
10 Dec - 11 Dec
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About this property

PLAZA Premium Wien

Pet-friendly hotel connected to the convention centre in Vienna with a full-service spa
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
PLAZA Premium Wien offers 173 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention centre and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • 7 minutes by car from Schönbrunn Palace and 9 minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Airport shuttle fee: EUR 100 per vehicle (return, maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Pets not permitted in the restaurant and at the buffet

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 110 reviews" "
Rating 8 - Good. 32 out of 110 reviews" "
Rating 6 - Okay. 11 out of 110 reviews" "
Rating 4 - Poor. 6 out of 110 reviews" "
Rating 2 - Terrible. 7 out of 110 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Friendly professional staff at check in. Easy parking in safe underground garage. Unable to locate at first. Nothing like picture sent by expedia. Also name blocked by two coaches parked outside. Various marks on carpet in room. Reported to staff who declined to see it. Comfortable beds great shower. Fridge in room which helped as weather very hot. Asked for room to be serviced. Only changed towels and made bed did not hoover as some food debris still in situ on my return. Great choose at buffet breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

darko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Bertalan

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Paid for the room but haven't got one
Me and my family booked two rooms, the hotel took the money, got the confirmation email. When we arrived we've been informed there's only one room available even if we booked two in advance. The receptionist told that we can go to a different hotel than get the receipt from the other hotel and they pay it back..Fuming.. Worst hotel experience in my life. Never again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Buena conexion con el transporte publico con el cual se llega bastante rapido a todos los lugares turisticos. Ecele te limpieza y atencion por parte de los empleados
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Miguel

Stayed 3 nights in Sep 2023

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The rooms are clean, the mattress is good. One point is there was only one coffee machine working. What caused a line on the breakfast. Despite that, the rest is nice.
Stayed 3 nights in Jul 2023

4/10 Poor

Raminta

Stayed 3 nights in Jul 2023

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and nice people in the reception good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location , transit options to go to downtown. Rooms / bathroom are spacious and modern. Bed is comfortable and linen welcoming .
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast buffet, close to some parks to run and walk in (Wienerberg)

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really quite, great breakfast, nice receptionists. Love to be there!
Stayed 3 nights in May 2023

10/10 Excellent

Sead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
We stayed just one night. Check in was very easy. If you get there before 6pm you can help yourself to complimentary coffee in the lobby. Parking is easy but 20 Euros extra. Breakfast was included and offered plenty of healthy choices. Even fresh squeezed orange juice.
Stayed 1 night in May 2023

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet has lots of option and extended hour. My favorite is the self-pressed orange juice maker.
Stayed 3 nights in May 2023

10/10 Excellent

Petra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sanjeev, White Plains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, the room we checked into had a smell. They right away gave us 2 rooms. The complimentary breakfast is very expansive with lot of options.
Stayed 1 night in Apr 2023

6/10 Okay

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities
要06:00前掛上清清潔房間的牌才會清潔！！太早了，要隔夜掛上！！
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Folker

Liked: Cleanliness, staff & service
Leider war die Sauna geschlossen, obwohl wir die Unterkunft wegen einer Sauna rausgesucht hatten. Uns wurde gesagt, sie würde erneuert, was sich als Notlüge herausstellte. Sie war einfach nur aus und man wollte Energie und Aufwand sparen. Ansonsten alles in Ordnung und gutes Frühstück mit großer Auswahl!
Stayed 4 nights in Jul 2024

2/10 Terrible

Bernhard

Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Stayed 4 nights in Jul 2024

8/10 Good

YONGSANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024