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Best Western Plus Hotel Arcadia

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Hotel Arcadia

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains
Premium bedding, in-room safe, laptop workspace, blackout curtains
Terrace/patio
Children’s play area – outdoor
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Giant Ferris Wheel
    8 min walk
  • Messe Wien Exhibition and Congress Center
    9 min walk
  • Prater
    11 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds (Quiet Location)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Novotel Suites Wien City

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1001)
The price is €174
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Suites Wien City

About this property

Best Western Plus Hotel Arcadia

Art Deco Vienna hotel in Leopoldstadt with a sauna
A bar/lounge, a snack bar/deli and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room.
Best Western Plus Hotel Arcadia offers 72 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Plus Hotel Arcadia, you're just a quick walk from Madame Tussauds Vienna. Features include free WiFi in public areas, plus a bar and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Madame Tussauds Vienna and Wurstelprater
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Best Western Plus Hotel Arcadia. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Vienna hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Hebrew, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Hotel Arcadia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 775 reviews" "
Rating 8 - Good. 366 out of 775 reviews" "
Rating 6 - Okay. 134 out of 775 reviews" "
Rating 4 - Poor. 22 out of 775 reviews" "
Rating 2 - Terrible. 12 out of 775 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice air conditioning and room size
Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for a better Port in a Storm
I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

6/10 Okay

Elmer

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter, Bolton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Clifford

Stayed 1 night in Mar 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Positives : Great location. Beside Prater Amusement and Restaurants. Very Clean room. Friendly service. Negatives: Thin walls, Woke up every morning early at 8 to the sound of doors banging.
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
No airport shuttle
Although this hotel advertises a shuttle from the airport, none is available. They tell you to take a cab. The write up should be changed on Hotels.com as the advertised shuttle was part of the reason we chose this hotel.
Stayed 1 night in Nov 2022

8/10 Good

Roozbeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for taxi take me to the airport. I asked for taxi a day before and the reception told me 45 euro but the taxi driver which wasn't friendly and polite and he asked me for additional fee.....be careful with some people like him
Stayed 4 nights in Oct 2022

8/10 Good

Buddina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Lukasz

Stayed 1 night in Sep 2021

8/10 Good

Luuka

Stayed 1 night in Sep 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Martina and Jenny are the best. They are very professional, kind and very helpful. You don’t fine too many like that.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was just a hotel nothing special. ...............
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

NW, Canada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how this is considered a premium BW hotel. It's in a rougher part of town where you can clearly see a number of brothels on the same block. The staff is not friendly and in one case didn't speak English so they made us wait until their colleague came back from her smoke break (we could see her standing at the front entrance). The walls are so thin that you can hear everything. The hallways had a smell of sewage with some floors being worse than others. The rooms are extremely tiny and dusty. Even with daily cleaning, they didn't wipe down the dust on the black glass night tables. Definitely not worth the price. Better to stay elsewhere.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019