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11 Nov 2024 by J. Thomas C. van Opstal, General Manager
Dear Valued Guest,Warmest greetings from Hotel Imperial Vienna, and thank you for taking the time to share your review!We’re sorry to see that your experience was rated a 3/5. We would greatly appreciate any specific feedback you could provide to help us improve. Please feel free to reach out to us directly at GuestServiceCenter.imperial@luxurycollection.com.Thank you again, and we hope to have the opportunity to welcome you back soon.Yours sincerely,J. Thomas C. van OpstalGeneral Manager
9 Jan 2023 by Carla Wittemann
Dear Lukas Andreas,on behalf of the entire team, I would like to thank you for choosing the Hotel Imperial, a Luxury Collection, for your time in beautiful Vienna. Furthermore, I wish to thank you for taking the time and sharing your experience with us at the Hotel Imperial. It is always encouraging to hear positive feedback and your delightful ratings have been passed on to the team. We are looking forward to welcoming you back in the near future. Please do not hesitate to contact us if you have any questions ahead of your future stay. Sincerely,Carla Wittemann
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. This 5-star Vienna hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge)
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Cafe Imperial Wien – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
OPUS Restaurant – This fine-dining restaurant specialises in international cuisine. Reservations are required. Open selected days.
Imperial Bar Wien – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
