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Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property

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Suite, 1 Bedroom, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Bar (on property)
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking available

Explore the area

Map
Kaerntner Ring 16, Vienna, Vienna, 1015
  • Vienna Music Society
    ‪2 min walk‬
  • Vienna State Opera
    ‪5 min walk‬
  • Belvedere
    ‪7 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View

Junior Suite, 2 Single Beds, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 2 Single Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, City View

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suite, 1 Bedroom, Non Smoking, City View

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

Luxury Vienna hotel in Innere Stadt with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial, a Luxury Collection Hotel, Vienna. During your stay, you're just a quick walk from Vienna State Opera. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Cafe Imperial Wien
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Vienna Music Society and 5 minutes on foot from Vienna State Opera
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Cafe Imperial Wien – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
OPUS Restaurant – This fine-dining restaurant specialises in international cuisine. Reservations are required. Open selected days.
Imperial Bar Wien – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 47 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Imperial Wien
  • Imperial Bar Wien
  • OPUS Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible train station shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 47 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Hotel Imperial, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 731 out of 849 reviews
Rating 8 - Good. 92 out of 849 reviews
Rating 6 - Okay. 14 out of 849 reviews
Rating 4 - Poor. 4 out of 849 reviews
Rating 2 - Terrible. 8 out of 849 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed staying at Hotel Imperial. It’s a beautiful hotel and located in a great area of Vienna. The hotel staff were outstanding - professional, courteous and very helpful. We look forward to coming back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mirwais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

PILAR, WESTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very very good place
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???
Stayed 3 nights in Sep 2024

10/10 Excellent

Wanetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite hotel in the world, and I have been to over 34 different countries. So that’s saying a lot. Staff is amazing. They are the ones who made my stay wonderful.
Stayed 3 nights in Sep 2024

6/10 Okay

Alya

Stayed 4 nights in Oct 2023

10/10 Excellent

Dr Jean M

Liked: Staff & service, amenities, property conditions & facilities
Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoshimi

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property -- it was gorgous and inviting.
Stayed 3 nights in May 2024

10/10 Excellent

Drake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and courteous staff, beautiful rooms and common areas, and a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna holiday
Great service and location. Easy access to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spectacular
Stayed 1 night in Jul 2024

10/10 Excellent

GAGAN JOT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location is very good and close to all the main attractions in Vienna
Stayed 5 nights in Jul 2024

8/10 Good

Jozef

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann, New York

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beautiful hotel… not a summer option for me
The hotel is beautiful and it’s history is pristinely preserved. We stayed for one night as we had a layover during the summer. It was hot and they have the thermostats regulated in terms of what temperature you could turn it down to. It was so hot the only alternative we were given as ordinary people was a fan. I was unable to sleep all night which made the 18 hour journey home next day miserable. I’m sure they don’t say no when other heads of state or VIPs stay there but they said no to a regular guest paying $600/nt. I’ve been to other hotels in Vienna during the summer who will not do this to their guests. So this will be a pass for me during the summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, amenities
Classy hotel but the amenities were a tad outdated and the bathrooms needed renovating
Stayed 3 nights in Jul 2024